FHWA Resource Center
INFORMATION AND MANAGEMENT
Our Vision
An information driven culture
Our Mission
Help our customers manage with information
Our Objectives
• Assist in improving the effectiveness of Program Delivery and Stewardship & Oversight,
• Assist in improving the effectiveness of leadership and organizational development,
• Assist in improving the Agency’s use of data information for decision making,
• Assist in conducting the mission support activities necessary for the Resource Center to function as an efficient and effective organization.
We are pleased to provide you with the best Information and Management expertise and services, by collecting, maintaining, and analyzing data in order to develop key predictors of future performance levels to make better transportation decisions.
Here you will find important information about FHWA Information and Management initiatives along with who to contact for training and assistance. Listed below are the Resource Center Information and Management Experts. Please email or call the Specialist nearest you.
Anne Luedders
(biography)
Information and Management Team Leader
12300 West Dakota Avenue Suite 340
Lakewood, CO 80228
Ph: (720) 963-3237
Fax: (720) 963-3232
anne.luedders@dot.gov
Team Members | Specialty Area(s) |
Denise Bednar
(biography)
Quality Management/Strategic Planning Specialist
19900 Governors Drive Suite 301
Olympia Fields, IL 60461
Ph: (708) 283-3503
Fax: (708) 283-3501
denise.bednar@dot.gov |
Organizational Management Quality Journey
Organizational Management Strategic Planning
Organizational Management Performance Measurement
Organizational Management Continuous Process Improvement
Baldrige/Natl Quality Award
|
Eric Berger
(biography)
Information Analyst
12300 West Dakota Avenue Suite 340
Lakewood, CO 80228
Ph: (720) 963-3245
Fax: (720) 963-3232
eric.berger@dot.gov |
Database and application development
Data analysis
Process Automation
Risk assessment and management
Internal Control Specialist
|
Ann Crouch
(biography)
Leadership Development Coordinator
1200 New Jersey Ave, SE Room E61--216
Washington, DC 20590
Ph: (202) 366-9492
Fax: (202) 366-7495
ann.crouch@dot.gov |
Leadership Development
Emotional Intelligence
Teambuilding
Personality Profiles
Stress Management
Problem Solving Strategies
|
Michael Graf
(biography)
Management Analyst
61 Forsyth Street, SW Suite 17T26
Atlanta, GA 30303
Ph: (404)-562-3578
Fax: (404) 562-3700
michael.graf@dot.gov |
Strategic and Performance Planning
Leadership and Management
Federal-aid Highway Program Stewardship and Oversight
Program Evaluation
Program and Process Review
Risk Management and Assessment
Quality Improvement
Data Analysis
|
Paul Mooney
(biography)
Management Analyst
2520 West 4700 South Suite 9A
Salt Lake City, UT 84118
Ph: (801) 963-0078
Fax: (801) 963-0093
paul.mooney@dot.gov |
Performance Measurement Systems
Dashboard Indicators
Process Improvement
Organizational Studies
Stewardship Agreements
Tracking Systems
Strategic Planning
|
Kyle Pickett
(biography)
Information and Analysis Specialist
10 South Howard Street Suite 4000
Baltimore, MD 21210
Ph: (410) 962-0096
Fax: (410) 632-3419
kyle.pickett@dot.gov |
Information Analysis
Program Evaluation
Developing databases and spreadsheets
|
Eric Spriggs
(biography)
Information and Analysis Specialist
10 South Howard Street Suite 4000
Baltimore, MD 21201
Ph: (410) 962-3647
Fax: (410) 962-3419
eric.spriggs@dot.gov |
Data Analysis
Information Systems Development
Organizational Management Quality Journey/CMS
Organizational Management Strategic Planning
Management Performance Measurement
Organizational Management Continuous Process Improvement
Baldrige Quality Award Examiner
|
Sharon Terry
(biography)
Information and Analysis Specialist
19900 Governors Drive Suite 301
Olympia Fields, IL 60461
Ph: (708) 283-3547
Fax: (708) 283-3501
sharon.terry@dot.gov |
Organizational Management Information Analysis
Information Technology
Program Evaluation
|