FTC Releases Top 10 Consumer Complaint Categories in 2003
The Federal Trade Commission has released its annual report
detailing consumer complaints about identity theft and listing the top 10 fraud complaint categories
reported by consumers in 2003. For the fourth year in a row, identity theft topped the list, accounting
for 42 percent of the complaints lodged in the agency's Consumer Sentinel database. The FTC
received more than half a million complaints in 2003, up from 404,000 in 2002, and Internet-related
complaints accounted for 55 percent of all fraud reports, up from 45 percent in 2002.
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