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GeoOrb
Polymers, North America Case Study Packet 2003
PDF Version- 2003
GeoOrb Executive Summary
PDF Version- 2003
GeoOrb Case Study
PDF Version- 2003
GeoOrb Scorebook
PDF Version- 2003
GeoOrb Feedback Report
PDF Version- 2003
Blank Scorebook
PDF Version- 2003
Examiner Handbook
Criteria for Performance Excellence
Additional case studies can be found in Quality
Reference Archive.
A Baldrige case study packet is composed of the tools used to train
Baldrige Examiners and of the Examiners’ working documents in the
evaluation process. As such, it demonstrates the Baldrige Award application
and evaluation processes and provides insight into and understanding
of the Criteria upon which evaluations are based. The case study packet
is an especially useful tool including information relating to scoring,
Criteria responses, examination processes, and site visit procedures,
as well as illustrating the format for an application.
In addition to their use by Examiners and applicants, case study materials
are used by state and local award programs across the United States
and in the internal award programs of many organizations. Countries
around the world have also used the documents in the creation of their
Baldrige-based award programs. Self-assessment and self-improvement
uses of the case study packet are limitless, and outreach efforts
of the Baldrige community are strengthened by use of the materials
in this packet.
The individual documents contained in the case study packet are described
further in the Executive Summary.
The GeoOrb Polymers, North America Case Study was written by Kathy
Herald-Marlowe (team leader), Jim Beckham, Laura Raiman DuPont, Steve
Hoisington, Richard Scharchburg, and Cynthia Scribner.
You need to have Acrobat Reader installed on your computer to view
the PDF file. If you do not have Acrobat Reader installed on your
computer, click on the Acrobat icon below and download the program.
People with visual disabilities can download tools and information
at http://access.adobe.com to
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BNQP
Website comments:
nqp@nist.gov
Date created:
7/14/2003
Last updated: 6/03/2004
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