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Frequently Asked Questions

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Have a question about Federal programs, benefits, or services? We handle millions of inquiries from citizens trying to find answers to their questions about government. Pick your favorite way to get out of the government maze! 
Call us at 1 (800) FED INFO......that's 1 (800) 333-4636
Image of smiling woman talking on phoneCall our National Contact Center toll-free between 8 a.m. and 8 p.m. eastern time Monday through Friday, except Federal holidays. Our staff will answer your question or get you to someone who can. Recorded information on frequently requested subjects is available around the clock.
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Write us if you prefer. Simply e-mail your question to us. Our Citizen Response Team responds within two business days. 
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Order publications. Whether you want the latest diet advice from the government, information on new credit regulations, or help buying a new or used car, we have publications to assist you. At www.pueblo.gsa.gov you can view full versions of these publications online, order copies from Pueblo, or just order a Catalog.
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Use our FAQ knowledgebase to find answers to all of your questions about the Federal government. This easy to use information tool is the same database used by our agents at the National Contact Center to answer public inquiries and contains answers to over 2,200 Frequently Asked Questions (FAQ).
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Browse or search
USA.gov. The U.S. government's official web portal, provides the most complete search of government along with an easy to use comprehensive collection of topical and citizen-focused links. Award winning, easy access to government information and services.
USA Services
In addition to providing services directly to the public, USA Services acts as a citizen customer service solution provider for other federal agencies and E-Government initiatives. Visit us today to find how to use our services to help your organization handle its contact center needs.

Other Useful Resources:
Contact:
The Bush Administration
Your Senator
Your Representative
Federal:
Toll-free numbers
Agency Phone Directories
Press Release Gateway
Resources:
ConsumerAction.gov
Kids.gov
GobiernoUSA.gov

Logo of the General Services AdministrationThis service is provided by the Federal Citizen Information Center of the U.S. General Services Administration. If you have a comment or question, e-mail us.