September 16, 2008
Home > Privacy
1-888-8 PUEBLO (1-888-878-3256)
We understand that visitors to our site (www.pueblo.gsa.gov and www.info.gov) have legitimate concerns about what we do with information that you supply or that is gathered through the use of log files or "cookies" when you browse our site. Our pledge:
WE WILL NOT SHARE OR SELL ANY PERSONAL INFORMATION OBTAINED FROM YOU WITH ANY OTHER ORGANIZATION, UNLESS REQUIRED BY LAW TO DO SO.
| What, How, Why, and When?
There are two types of information
that we may obtain about you or your visit to our website:
- Personal Information: The only personal
information that we obtain about you is that which you decide to give us by
placing an order for our Catalog, ordering publications from our
Catalog, or sending us an e-mail comment or question. To complete these
transactions, you may supply the following types of information: name, mailing
address, telephone number, credit card number, e-mail address, and publication
preferences. We use this information to fulfill your order/request.
When we receive your order, it is processed through the same
secure systems we use to process the thousands of mail orders we receive each
day. A copy of your order, with payment information, will be retained at our
Pueblo distribution facility so that we can track and resolve any problems that
may occur. On a regular basis, once the order is processed, we delete any
payment information you've provided from our electronic records. We will retain
your name and address so we can mail you a new Catalog in the
- Visit Information: We use logfiles and "cookies" to
gather information for two purposes:
- When you enter our site we
collect and store in a logfile the following information about your
- the name of the domain from which you access the Internet
(i.e., aol.com, if you are connecting from an America Online account);
- the date and time you access our site; and
- the address of the web site from which you linked to our
- This information is used to determine site usage and to
determine how we can improve the services provided. We use this information to
create summary statistics, which are used for web site planning and maintenance
and to analyze system performance. This information tells us the number of
visitors to the different sections of our site and helps us understand if our
site is meeting the needs of our visitors. It contains no personal information
and is used for statistical purposes only.
information is when you enter the shopping portion of our web site. The software
we use for online ordering issues cookies to keep track of your order
information while you move between different areas on our web site. This makes
it possible for you to go to different categories and to view publications,
either on or off our site, and the order information previously submitted will
be retained for you to complete your publication order. This cookie is NOT
written to your disk. It only resides in the memory in your computer and is
discarded when you close your browser.
| How long does a cookie last?
The web site issuing the cookie sets the expiration
date, instructing your computer to hold on to it for a certain period of
The cookies issued for ordering purposes are not saved to disk, and
are removed as soon as you close your browser. No cookie information about your
shopping activity is saved. The next time you enter the shopping area,
well know nothing about you.
A cookie is simply a small piece of
information. Theyre sent by a Web server, along with a Web page, to your
browser when you access a Web site.
If your browser accepts the cookie, its data
is usually stored in a file on your local hard drive. Then when you return to
the site that issued the cookie, the Web server checks this file to determine if
youve visited the site before.
Note: A Web server can only retrieve
information from a cookie it created. It cant look at other cookies to
gather more information.
Cookies can serve several purposes:
Some people dont like the idea of a Web
site gathering information about them and/or writing data to their computer. You
can set your browser to warn you when a cookie is requested, and decide whether
or not to accept. Be aware, though, that by rejecting a cookie some or all of
the features available on the site may not function properly.
- Show that youve previously visited a
- Be used by different programs (such as our
shopping software) to increase the usefulness of features on the
- Present Web pages you
If you have questions or concerns about the
This service is provided by the Federal Citizen Information Center of the . E-mail us your comments or questions.