State,
Local, and Regional Quality Award Information
For the
latest information on state, local, and regional quality awards, please
visit the The
Alliance for Performance Excellence website or request a list by sending
a message with your fax number or mailing address to nqp@nist.gov.
You may also request this information by calling our office at (301) 975-2036.
Services
Provided to State and Local Quality Award Programs |
The
State and Local Quality Award Programs are key stakeholders in the
Baldrige National Quality Program. They provide potential award applicants
and examiners, promote the use of the Criteria, and disseminate information
regarding the Award process and concepts. BNQP supports the state
and local programs with both products and services for use in their
examiner training and award processes.
Products | Support
|
Products
Provided to State and Local Quality Award Programs Include: |
• |
Electronic
and printed program materials, e.g. Criteria, Getting Started, Issue
Sheets, Award recipient profiles |
• |
Examiner, Senior Examiner, and other training materials. These include slides, facilitator notes, handouts, exercise instructions, training manuals, case studies, and the Examiner Handbook. |
• |
Award process documents, including the Award application forms and the Consensus and Site Visit Manuals for team leaders and examiners. |
BNQP
Supports State and Local Operations by: |
• |
Designing
and Implementing a state Quality Award, a 1992 report prepared
for the National Governors’ Association and sponsored by NIST
is provided to start up programs. |
• |
Referring to
State and Local programs those examiner applicants who indicate an
interest on their examiner application |
• |
Hosting
and assisting in planning the annual State and Local Program Workshop
each July and a mid year business meeting at Quest for Excellence |
• |
Providing
teleconferencing for planning Regional Conferences and the State and
Local Workshop |
• |
Inviting
the director each state and local program to serve as a Baldrige examiner |
• |
Offering
one complimentary registration at The Quest for Excellence in return
for the use of the state and local program’s marketing mailing
list |
• |
Recognizing
state programs that have successfully encouraged state award recipients
to pursue and receive the Baldrige National Quality Award |
• |
Referring
inquiries re organizations using Baldrige to State and Local Award
recipients |
• |
Providing
BNQP staff as speakers at conferences and state and local award ceremonies |
• |
Co-hosting
two Regional Conferences with 4 state and local programs, and sharing
the returns with each program and the Foundation |
• |
Sharing
aggregated data demonstrating the impact of state and local programs
with conference attendees, other federal government agencies, and
other parties |
• |
Providing
referrals of both potential award applicants and examiners to state
and local programs through customer service inquiries and/or as a
result of contacts made at the Baldrige exhibit booth at conferences |
• |
Referencing
state and local programs in BNQP documents including Getting Started,
Why Apply, Why Baldrige, the Criteria booklets, the Award Ceremony
program booklet, and the examiner/speakers slide set |
• |
Providing
BNQP Outreach and Communications Team staff to support collaborative
initiatives. |
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to help make Adobe PDF files accessible.
BNQP Website
comments:
nqp@nist.gov
Date created:
7/29/2001
Last updated: 1/31/2008
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