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Are We Making Progress?
Revised Spring 2008

PDF Version
PDF Version (in Spanish)

Read Me Text File - All Software Versions
Software Download for General Users (includes English and Spanish versions) -- 52Mb zip file (includes Access runtime engine)
Software Download for Access 2000 Users (includes English and Spanish versions) -- 16Mb zip file

2002 and 2003 Results from Board of Examiners (PDF Version, 24K). Based on the 2002 Criteria for Performance Excellence.

A paper copy of this document will be mailed if requested from nqp@nist.gov or by calling (301) 975-2036.

Deploying your organization's strategy can be much more difficult than developing it. This easy-to-use questionnaire can help you assess how your organization is performing and learn what can be improved. Based on the Baldrige Criteria for Performance Excellence, the questionnaire will help you focus your improvement and communication efforts on areas needing the most attention from the perspective of your employees.

In 2002 and 2003, 228 Baldrige Examiners used the Are We Making Progress? questionnaire to assess the progress being made by their own organizations. The results posted here can be used as valuable comparative data for any organization to determine how it compares to others in determining progress in performance excellence. These results constitute a national database that can reveal how your employees’ perceptions compare with the perceptions of other organizations in all sectors—business, education, health care, and nonprofit—and can help your organization set priorities for improvement.

Are We Making Progress as Leaders?—is a COMPANION PIECE to Are We Making Progress? It is a senior leadership questionnaire specifically designed for organizations dedicated to performance excellence. It asks the same questions as the Are We Making Progress? questionnaire, but from the perspective of leadership.

These questionnaires are provided for use by any organization, at no cost, to help in your organizational improvement efforts. If you find this document useful, we encourage you to support the efforts of the Baldrige National Quality Program by including an acknowledgement on any copies that you distribute under your own logo.

You need to have Acrobat Reader installed on your computer to view the PDF file. If you do not have Acrobat Reader installed on your computer, click on the Acrobat icon below and download the program. People with visual disabilities can download tools and information at http://access.adobe.com to help make Adobe PDF files accessible.


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BNQP Website comments:
nqp@nist.gov

Date created: 2/28/2002
Last updated: 7/03/2008