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Health Care Criteria Cover links to PDF file.

Health Care Criteria for Performance Excellence

PDF Version

A paper copy of this document will be mailed if requested from nqp@nist.gov or by calling (301) 975-2036.

The Baldrige Criteria for Performance Excellence provide a systems perspective for understanding performance management. They reflect validated, leading-edge management practices against which an organization can measure itself. With their acceptance nationally and internationally as the model for performance excellence, the Criteria represent a common language for communication among organizations for sharing best practices. The Criteria are also the basis for the Malcolm Baldrige National Quality Award process.

Optional Self-Analysis Worksheet
MS Word Version

This optional worksheet can be used in conjunction with the Health Care Criteria for Performance Excellence to accelerate your improvement journey by doing simple self-analysis, after responding to the Criteria questions. Use this worksheet to identify your own strengths and opportunities for improvement and to establish goals and action plans.

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Please send comments regarding the Criteria to:
nqp@nist.gov

Date created: 12/18/2007
Last updated: 12/18/2007