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BALDRIGE: Serving Shareholders and Stakeholders

PDF Version

A paper copy of this document will be mailed if requested from nqp@nist.gov or by calling (301) 975-2036.

BALDRIGE: Serving Shareholders and Stakeholders addresses a significant challenge facing the CEOs of American business. This issue sheet

- establishes a correlation between award-winning companies and healthy bottom lines;

- cites a hypothetical stock study, the Baldrige Index, that tracks the performance of Baldrige Award recipients against the performance of companies in other indices, i.e., Standard & Poor’s 500 and Morningstar’s large cap blend funds (winners tend to outperform other companies by significant margins); and

- proposes that more companies consider using the Baldrige Criteria to perform self-assessments, which are a strategic component for many companies striving for performance excellence.

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BNQP Website comments:
nqp@nist.gov

Date created: 7/29/2001
Last updated: 8/13/2001