BALDRIGE: For Hiring and Keeping the Best Employees PDF Version A paper copy of this document will be mailed if requested from nqp@nist.gov or by calling (301) 975-2036. BALDRIGE: For Hiring and Keeping the Best Employees addresses a significant challenge facing the CEOs of American business. Effective recruitment and retention of employees has become one of the most important issues facing corporate America. As businesses struggle with layoffs, lower consumer confidence, softening commercial investment, and a volatile stock market, this issue has moved from Human Resources to the boardroom. You can learn - how using the Baldrige Criteria for Performance Excellence to conduct a self-assessment can improve recruitment and retention processes, and - the successful staffing strategies of three recent Baldrige Award recipients. You need to have Acrobat Reader installed on your computer to view the PDF file. If you do not have Acrobat Reader installed on your computer, click on the Acrobat icon below and download the program. People with visual disabilities can download tools and information at http://access.adobe.com to help make Adobe PDF files accessible. BNQP Website comments: nqp@nist.gov Date created: 7/29/2001 Last updated: 8/10/2001