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Operations Branch
The Operations Branch consists of three teams: Electronics Maintenance, Field Support, and Radar Operations.
Two of these teams staff the WSR-88D Hotline. Below is a description of each:
WSR-88D Hotline
The WSR-88D Hotline provides continuously available, expert consultation to all WSR-88D sites. Government personnel at
field sites are welcome and always encouraged to call us with any questions or problems related to the WSR-88D or it’s
interfacing to other agency systems. All problems reported to us are logged and tracked until they are resolved, and
all call records are kept confidential within the ROC. Our continuous goal is to make our users more effective by
providing quick, accurate, courteous answers. User feedback and suggestions regarding our services is always welcome by
the ROC Field Support Team Leader at 405-573-8866.
For more information:
Electronics Maintenance Team
In addition to working the Hotline, the EMT staff:
- Maintains the ROC Testbed Radar and software development systems
- Provides or arranges for depot-level maintenance of items such as radome, tower, pedestal, & system
- Serves as system experts for technical manual reviews
- Develops technical lessons learned from field support activities to field sites, user agency
headquarters, and WSR-88D training programs (i.e., Hotline 'Tales)
Field Support Team
In addition to working the Hotline, the FST staff:
- Manages Hotline services
- Administers all agency remote dialup communications authorizations
- Develops, updates, and posts WSR-88D Tales from the Hotline to web and fax server
- Provides expert operations reviews of system technical manuals, modification notes, and change requests for
the NEXRAD Program
- Manages and operates all Hotline automated systems, including hourly status polling of all field systems
Radar Operations Team
Some of the ROT duties include:
- Schedules, operates, and manages the ROC WSR-88D test bed system
- Tests all system software and hardware enhancements prior to field implementation
- Collects and analyzes system performance data
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