The Art Zone interactives require the Shockwave player. Without it, interactives like Collage Machine will appear blank. After downloading the plug-in, follow the installation directions. After Shockwave is installed, quit your browser and relaunch it, then come back to NGAkids. IMPORTANT NOTE: Adobe has not yet ported the Shockwave Player to run natively on Intel-based Macintosh computers, but Shockwave still works. Just follow these simple steps: 1) Quit your browser if it's open. SHOCKWAVE ERRORS Adobe has tech support information that may be useful if you are getting "shockwave errors" or if you're having trouble updating the plug-in. Please read their SHOCKWAVE HELP. You may need to adjust download permissions or security settings on your computer before installing. If you do not have administrative access to install plug-ins, your Windows-based browser may send an error message. HINT: In many cases, the program will work correctly, even though an error message was generated at launch. Give it a few seconds and see if the program loads after the message. If you are running Windows Vista, you may need to update your Shockwave player. A new version was released in June, 2007. PLUG IN DOWNLOADS Use the following links to download Shockwave-Flash, QuickTime, and Acrobat. PRINTING/SAVING SCREEN SHOTS Click the print button at the top right of the interactive to send the picture to the printer. Macintosh users: hold down the APPLE KEY (COMMAND) + SHIFT KEY + 3 and a screen shot will be saved automatically. In OS X a PDF file named "Picture #" will appear on your Desktop. In OS 9 a PICT file (named "Picture #") will be saved on your hard drive. To save part of the screen image, hold down the APPLE KEY (COMMAND) + SHIFT KEY + 4 with one hand (HINT: use your thumb + pinkie + index/pointer finger at the same time). CLICK and HOLD DOWN the mouse button with your other hand, then DRAG/SELECT the area you wish to save or print. PC/Windows users: click the PRINT SCREEN key (it's usually located near the F12 key), then open any word processor or graphics program and create a new document. Use the PASTE menu command to insert the "remembered" screenshot into your new document. NAME and SAVE the new file, then PRINT. If you have a picture editing program on your computer, you can CROP the screenshot, RESIZE it, or make other adjustments before printing. If you don't have graphics software, just print out the full screen shot and then cut out the part of the screen shot you'd like to save. Remember, use the print button in the interactive itself. If you try to print directly from the Web browser's PRINT MENU, the page you're printing will be blank. TROUBLESHOOTING POP UP WINDOWS
Copyright © 2007 National Gallery of Art
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