WASHINGTON, DC
-- The Office of the Comptroller of the Currency (OCC) and Operation HOPE, Inc.
signed an agreement today to assist victims of the recent Gulf Coast hurricanes
who have been financially displaced.
In connection
with the Federal Emergency Management Agency (FEMA), Operation HOPE, Inc., has
established, among other things, HOPE call centers as the point of entry for
calls to a national toll-free number: (888) 388-HOPE (4673). The
OCC agreement with Operation HOPE enables victims of the Gulf Coast hurricanes
to contact the OCCs Customer Assistance Group (CAG) in Houston, Texas to
provide guidance on national bank matters such as information about accounts,
lost financial records, ATM cards, direct deposits, and how to contact a
national bank branch.
We are
committed to helping those affected by the Gulf Coast hurricanes, said
Comptroller of the Currency John C. Dugan.
Our staff is anxious to help and looks forward to working with
Operation HOPE to help those in need.
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The Office of the
Comptroller of the Currency was created by Congress to charter national banks,
to oversee a nationwide system of banking institutions, and to assure that
national banks are safe and sound, competitive and profitable, and capable of
serving in the best possible manner the banking needs of their customers.