Complaints

If this request is an emergency, please call 911
Non-emergency Police call 242-COPS (242-2677)

You may also call the Citizen Contact Center at 311.

If you have a complaint concerning air quality issues please call 768-1972 (Air Quality).
Your complaint will be entered into a database and forwarded to the appropriate personnel. When filing an air quality complaint, you will need to provide the location/address of the complaint, name of the company or business complaint is being filed against, specifics of the complaint, your name, your address, and a contact phone number so that personnel responding to the complaint can contact you and discuss the specifics of your complaint.

What if your complaint is not air quality related?

If your complaint concerns a chemical, hazardous or unknown material please call the Fire Department at 911(AFD).

If your complaint concerns sewer odors or wastewater please call Wastewater at 857-8250 (Wastewater).

If your complaint concerns drinking water or a broken water main please call Water Utility at 924-3984 (Water Utility).

If your complaint concerns trash or garbage please call Solid Waste at 761-8100 (Solid Waste).

If your complaint concerns construction activities please call Air Quality at 768-1972, you may also call Planning for zoning issues at 924-3860 (Planning).