Manufacturers
Process Improvement - Quality
Quality Systems
The quality of a company is measured by its ability to fulfill customer's expectations and requirements. Meeting customer's expectations requires a balanced approach to quality, delivery, price, performance and service—the complete experience of doing business. In today's competitive business environment, every company needs help in developing and maintaining a dependable, continuously improving Quality System.
Quality Systems encompasses everything from product design to distribution of finished products. MEP's Quality Systems helps companies to create an environment that enables them to continuously define, measure and improve the key processes that drive performance. This process will help to assess areas of a company like:
- Customer requirements
- Process design
- Roles and responsibilities
- Resource management
- Customer satisfaction
- Processes for improvement
- Environment impact
- Legal requirements
Quality Systems includes a full range of proven tools and services that help companies standardize procedures, accurately measure performance, improve customer satisfaction and manage resources more wisely, including:
- ISO 9001:2000
- ISO 14001
- Statistical process control
- Root Cause Analysis
- Best management practices
- Customer satisfaction surveys
- Management systems integration
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