U.S. Office of Personnel Management - Ensuring the Federal Government has an effective civilian workforce

“I know my organization functions better when people get along, but how can I encourage cooperation in my team?” is a question that resonates with many Federal leaders. This seminar will help you develop skills to improve personal and professional relationships.

Dynamic sessions emphasize skill development through exercises, demonstrations, discussions, and practice sessions. Each class begins by exploring participants’ skill levels, orientations, expectations, questions, and life experiences— you will be part of a unique group of adult students willing and eager to learn. The emphasis of the seminar and its exercises and discussions will vary based on this initial class assessment, but the outline will include:

• Emotional competencies all effective leaders need
• Links between the traits of effective leaders and Emotional Intelligence theory
• Basic skills to identify and utilize emotions
• Importance of emotions in relationships and everyday life
• Most recent research on the functions of feelings and emotions in our lives
• Current challenges to old paradigms in neuroscience and brain development research

• Understand how interpersonal relationships affect organizational performance
• Discover the organizational benefits of good relationships
• Learn to appreciate and forestall the obvious and hidden costs of bad or strained relationships
• Develop and practice personal and organizational approaches that support good relationships

SES members, GS-15s, and their high-performing equivalents

• Continual Learning
• Influencing/Negotiating
• Interpersonal Skills
• Leveraging Diversity
• Political Savvy