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Slide Presentation from the AHRQ 2007 Annual Conference

Implementation: Vendor Issues

Text Description is below the image.
  • Technology "up-time"
    • Many technical issues with IVR
    • Many technical issues with servers, phone lines, etc.
  • Troubleshooting with subjects and providers
    • Support for installation
    • Support for problems
  • Equipment issues
    • Defective
    • Batteries
  • Availability of vendor on off hours

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