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Slide Presentation of the 2007 Annual Meeting of AHRQ

ITDM Costs

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	Components	Example Costs
Acquisition	Identification Hardware Software Interfaces Support staff for IT Training	Staff time to set-up and run claims database queries Personal computers Data entry time Training setup costs Nurse training time Patient training time
Annual	Identification Hardware maintenance Software maintenance Interface maintenance Support staff for IT Ongoing training	Quarterly data refresh Computer replacement Software licensing fees Data entry for new patients Training of new staff Training of new patients

Adler-Milstein J, Bu D, Pan E, Walker J, Kendrick D, Hook JM, Bates DW, Middleton B. The cost of information technology-enabled diabetes management. Dis Manag 2007;10(3):115-28.

From over 50 interviews with DMAA member organizations

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