Slide Presentation from the AHRQ 2007 Annual Conference

Implementation Lessons (2)

• Use early adopters as trainers
• Users interested in research results as motivation for adoption
  • Medication safety, workflow / workload
  • Focus groups provided opportunity to provide feedback
• Retail pharmacies are stakeholders, too
• Patients love looking at their data with their physician
• Many exam rooms not large enough for computer
  • Need retrofitting
• Maintenance includes ongoing monitoring and development of plans for system downtime
• Customization of purchased system
  • With great care; detailed work