If you need to change your designation information or you do not see a specific company listed, please contact the FCC's Consumer and Governmental Affairs Bureau via e-mail SECTION255_POC@fcc.gov to update or add the information. The SECTION255_POC@fcc.gov mailbox should be used only to add/update contact information for Manufacturers of Equipment and Service Providers.

If you encounter problems in contacting the company, please also contact the FCC at fccinfo@fcc.gov. We endeavor to keep this list as up to date as possible.

MANUFACTURERS OF EQUIPMENT:
(alphabetical by company)

• ACR Electronics
  John F. Flood, VP Engineering
  5757 Ravenswood Road
  Ft. Lauderdale, Fl 33312
  Tel 954-981-3333 Ext. 124; Fax 954-983-5087
  E-mail jflood@acrelectronics.com
  

• Advanced American Telephones
  Joseph Poon, Regulatory Compliance Manager
  VTech Engineering Canada Ltd.
  7671 Alderbridge Way, Suite 200
  Richmond, B.C. Canada V6X 1Z9
  Tel 604-273-5131, Ext 257; Fax 604-276-9137
  E-mail josephpoon@vtech.ca

• Alcatel
  Paul Kenefick, Senior Counsel, Regulatory Affairs
  919 18th Street, NW
  Washington, DC 20006
  Tel 202-457-1922; Fax 202-457-1927
  E-mail paul.kenefick@alcatel.com
  

• Apple Inc.
  Mike Shebanek
  Worldwide Product Marketing
  1 Infinite Loop, Mailstop 303-4SW
  Cupertino, CA 95014
  Tel 408-974-1010
  E-mail accessibility@apple.com
  

• AudioVox
  Ms. Ann Boutcher
  555 Wireless Boulevard
  Hauppauge, NY 11788
  E-mail aboutcher@audiovox.com
  

• Avaya, Inc.
  Ken Keefe
  1212 New York Avenue, NW, Suite 1212
  Washington, DC 20005
  Tel 202-378-2373; fax 202-378-5798
  E-mail keefek@avaya.com
  

• Canon USA
  Brian Honer
  Canon Customer Relations
  Canon Information Technology Services, Inc.
  850 Greenbrier Circle
  Chesapeake, VA 23320
  Tel 757-579-7140; Fax 757-222-9010; TTY 1-866-251-37i52
  

• Cisco Systems, Inc.
  Regulatory Affairs
  170 West Tasman Drive, SJ-10/2
  San Jose, CA 95134-1706
  Tel 408-761-7478; Fax 408-526-4558
  E-mail reg_affairs@cisco.com

• Classco Inc.
  Manager Customer Services
  99 Airport Road, PO Box 669
  Concord, NH 03302-0669
  Tel 603-225-2990 Ext 13; Fax 603-225-2998
  E-mail: support@classco.com

• DiRad Technologies Inc.
  Sean Silvernail,Interactive Telephone Voice/TTY Systems
  14 Computer Drive East
  Albany, NY 12205
  Tel 518-438-6000 Ext 126; Fax 518-458-2782; TTY 518-459-6710
  E-mail Sean@DiRAD.com

• Electric Lightwave, Inc.
  Christanne R. Schey
  180 South Clinton Ave.
  Rochester, NY 14646
  Tel 585-777-2778; Fax 585-423-0654
  E-mail christanne_schey@frontiercorp.com

• Ericsson, Inc.
  Stephen Hayes, Product Marketing Manager, Disability Rights
  Ericsson Village
  6300 Legacy Dr.
  Plano, TX 75024
  Tel 972-583-5773; Fax 801-409-6319; TTY 919- 472-7527
  E-mail: stephen.hayes@ericsson.com
  

• Hewlett-Packard Company
  Accessibility Program Office (Attn: Section 255)
  20555 State Highway 249, Mail Stop 130702
  Houston, TX 77070
  Tel 888-259-5707
  Customers using TTY can access customer support Monday through Friday (8 a.m. to 5 p.m. Central Time, excluding holidays) - phone 877-656-70588
  E-mail: Ability@hp.com
  

• Iwatsu America, Inc.
  Robert E. Chrostowski, Senior VP
  70 Moonachie Avenue
  Moonachie, NJ 07074
  Tel 888-696-6393; Fax 201-935-6711
  E-mail: Iwatsuaccessibility@iwatsu.com
  

• Kyocera Sanyo Telecom, Inc.
  Mr. Manny Lata, Quality Control/Reverse Logistics Manager
  21605 Plummer Street
  Post Office Box 2329
  Chatsworth, CA 91313-2329
  Tel 818-701-4197; Fax 818-701-4192
  E-mail Manny.Lata@Kyocera.com
  

• Kyocera Wireless Corporation
  Robert Duncan, Manager, Customer Care
  10300 Campus Point Drive #V220
  San Diego, CA 92121
  Tel 858-882-2000; Fax 858-882-1717; TTY 858-882-3858
  E-mail: robertd@kyocera-wireless.com
  HAC Point of Contact: C. K. Li, Directory of Regulatory Engineering
  Tel: 858-882-3945
  E-mail: cli@kyocera-wireless.com
  

• LG Electronics MobileComm U.S.A., Inc.
  Alan K. Tse, General Counsel
  Legal Department
  10101 Old Grove Road
  San Diego, CA 92131
  Tel 858-635-5300; Fax 858-635-5378
  E-mail: atse@lge.com
  

• Lucent
  Chairman's Executive Response Center
  600 Mountain Avenue
  Room 3A-312
  Murray Hill, NJ 07974
  Telephone: 908-508-8080, prompt # 9
  Fax: 908-508-2576
  E-mail: execoffice@lucent.com
  

• Microsoft Corporation
  Laura Ruby, Program Manager, Regulatory & Industry Affairs Accessible Technology Group
  One Microsoft Way
  Redmond, WA 98052
  Tel 425-705-7098; Fax 425-936-7329
  E-mail: lruby@microsoft.com

• Mitel Networks, Inc.
  Raymond Bradish
  205 Van Buren Street, Suite 400
  Herndon, VA 20170
  Tel 703-736-3269; Fax 703-904-0568
  E-mail ray_bradish@mitel.com

• Motorola
  Mary Brooner, Senior Director
  Government Relations Office
  Motorola Inc.
  1455 Pennsylvania Avenue, N.W. Suite 900
  Washington, DC 20004
  Tel 202-371-6899; Fax 202-842-3578
  E-mail: Mary.Brooner@Motorola.com

• NEC Corporation of America
  Hailu Mengistu, Director, Product Engineering
  6535 N. HWY 161
  Irving, TX 75039
  Tel 214-262-4270
  E-mail hailu.mengistu@necam.com

• Nokia
  David Dzumba, Senior Manager, Accessibility
  Nokia
  6000 Connection Drive
  Irving, Texas 75039
  Tel 469-231-3125
  E-mail david.dzumba@nokia.com

• Nortel Networks
  Danny M. Salinas
  Leader, Global Environmental Directives & US Accessibility
  Nortel Networks Global Operations Processes
  4655 Great America Parkway
  Santa Clara, CA 95054; Mail Stop P7902B04
  Tel 408-495-0323 (ESN 265); Fax 408-495-2650 (ESN 265)
  E-mail dsalinas@nortelnetworks.com
  

• NTCH, Inc and Affiliates d/b/a Clear Talk
  HAC Issues
  Affiliated entities:
  NTCH-Colorado, LLC., NTCH-West Tenn, Inc., NTCH-Idaho, Inc.,
  IAT Communications, Inc., NTCH-CA, Inc., NTCH-ET, Inc.
  NTCH-Idaho, LLC., WGH Communications, Inc.
  Adilia Aguilar, Chief Financial Officer
  703 Pier Avenue, Suite 2 (PMB#813)
  Hermosa Beach, CA 90254
  Tel 310-613-0261; Fax 877-367-6824
  E-mail Adilia@cleartalk.net

• Palm, Inc.
  Product Compliance
  M/S 21R11
  950 W. Maude Avenue
  Sunnyvale, CA 94085-2801
  Tel 408-617-8304; Fax 408-617-0170
  E-mail product.compliance@palm.com
  Alternate E-mail address: manthos.economou@palm.com
  

• Panasonic Corporation of North America
  Donald W. Szczepaniak, Director, Callcenter Operations
  Panasonic Consumer Electronics Company
  661 Independence Parkway
  Chesapeake, VA 23320
  Tel 800-211-PANA; Toll free TTY 877-833-8855
  Website http://www.panasonic.com
  E-mail: SzczepaniakD@us.panasonic.com

• Paradyne Corporation
  Technical Support Center
  8545 126th Avenue No.
  Largo, Fl 33773
  Tel 800-870-2221; Fax 727-530-2921
  E-mail tscenter@paradyne.com

• RadioShack Corporation
  Pat Loehr, Regulatory Affairs Manager
  300 RadioShack Circle, Mail Stop WF4-136
  Fort Worth, TX 76102
  Tel 817-415-6221; Fax 817-415-9247
  E-mail pat.loehr@radioshack.com
  

• RCN Telecom Services, Inc., RCN Telecom Services of Philadelphia, Inc.
  RCN-BecoCom, LLC
  Akela Green, Executive Resolution Specialist
  105 Carnegie Center
  Princeton, NJ 08540
  Tel (609) 734-6165; Fax (609) 919-5476
  E-mail akela.green@rcn.net

• RCN Telecom Services of Illinois, Inc.
  Ray Kasman, Coordinator Legal/Regulatory Affairs
  350 North Orleans Street, Suite 600
  Chicago, IL 60654
  Tel (312) 955-2519; Fax (312) 955-2114
  E-mail ray.kasman@rcn.net

• REDCOM Laboratories, Inc.
  Jerome S. Caplan, Director of Compliance and System Certification
  One REDCOM Center
  Victor, NY 14564
  Tel 585-924-7550; Fax 585-924-6572
  E-mail jcaplan@redcom.com

• Research in Motion Limited/RIM
  Dave Dougall, Accessibility Program Manager
  305 Phillip Street
  Waterloo, ON N2L 3W8 Canada
  Tel 519-888-7465 ext 75380; Fax 519-880-9428
  E-mail: accessibility@rim.com
  

• Samsung Telecommunications America
  Kendra Green, Manager, Regulatory Affairs
  Samsung Telecommunications America
  1301 E. Lookout Drive
  Richardson, TX 75082
  Tel 972-761-7123; Fax 972-761-7678
  E-mail k.green@samsung.com

• Seren Innovations, Inc.
  Tracee J. Holte, Regulatory Department
  15 South 5th Street, Suite 500, Minneapolis, MN 55402
  Tel 612-395-3500; Fax 612-395-3501
  E-mail regulatory@seren.com

• Sharp Electronics
  Wayne Myrick, National Manager, Product Safety
  SharpPlaza, MS 13
  Mahway, NJ 07430-2135
  Tel 201-529-9299; Fax 201-529-9642;
  E-mail wmyrick@sharpsec.com
  

• Siemens
  Jacqueline Valenzuela
  16745 W. Bernardo Drive, Suite 120
  San Diego, CA 92117
  Tel 858-521-3350; Fax 858-521-3436
  E-mail: disability.access@siemens.com
  

• Skype Communications Sarl
  Mr. Huey Tan
  15 rue Notre Dame
  L-2240 Luxembourg
  Tel: +4420 8133 8398
  E-mail: accessibility@skype.net
  

• Sony Ericsson Mobile Communications, Inc.
  Steven Coston, Technical Manager, Regulatory Services
  GSM Systems Engineering, Concepts & Technology
  7001 Development Dr.
  Research Triangle Park, NC 27709
  Tel 919-472-7527; Fax 919-472-7451; TTY 919-472-7527
  E-mail steve.coston@sonyericsson.com

• Sony
  Ms. Pat Harrison, Manager, Executive Customer Affairs
  680 Kinderkamack Road
  Oradell, NJ 07649
  Tel 201-986-3350; Fax 201-986-3306; TTY 877-662-7669
  E-mail pat.harrision@am.sony.com
  

• Sorenson Communications, Inc.
  Michael D. Maddix
  Regulatory Affairs Manager
  4192 South Riverboat Road
  Salt Lake City, UT 84123
  Tel 801-287-9400; Fax 801-287-9401
  E-mail: mmaddix@sorenson.com
  

• Starpower Communications, LLC
  Kim Finotti-Fuller, Supervisor
  10000 Derekwood Lane
  Lanham, MD 20706
  Tel (301) 531-2890; Fax (301) 531-2017
  E-mail kim.finotti-fuller@rcn.net

• Teledex LLC
  Prashant V. Waknis, Engineering Manager
  6311 San Ignacio Avenue
  San Jose, CA 95119
  Tel 408-574-2645; Fax 408-363-3136
  E-mail prashantwaknis@teledex.com
  

• Thomson, Inc.
  Manager – Consumer Relations
  PO Box 1976
  Indianapolis, IN 46206
  Tel 1-800-448-0329; TTY 1-866-333-1241
  E-mail tdd@rca.com
  

• Toshiba
  Candice Fitzwilliam, Executive Assistant
  TSD Accessibility
  Telecommunications Systems Division, 9740 Irvine Blvd
  Irvine, CA 92618-1697
  Tel 949-462-7910; TTY 949-583-3592;
  E-mail: TSDAccessibility@TAIS.TOSHIBA.COM
  Web http://www.toshiba.com/taistsd/section255.htm
  

• Uniden America Corporation
  HAC Issues Included
  Mr. Victor Calderon, Customer Service Coordinator
  4700 Amon Carter Blvd
  Fort Worth, TX 76155
  Tel 817-858-3885; TTY 800-874-9314; Fax 817-858-2720
  E-mail: vcalderon@uniden.com
  Any written communication from the Commission should be also sent to
  Designated Agent: Mr. James Haynes
  Uniden Engineering Services
  PO Box 580, 181 N. Country Club Rd.
  Lake City, SC 29560
  

• UTStarcom, Inc.
  Howard Frisch, Director, North America
  33 Wood Avenue South, 3rd Floor
  Iselin, NJ 08830
  Tel 732-767-6135; Fax 732-767-5274
  E-mail hfrisch@utstar.com
  Web http://www.utstar.com

• VTech Telecommunications Ltd.
  Joseph Poon, Regulatory Compliance Manager
  VTech Engineering Canada Ltd.
  7671 Alderbridge Way, Suite 200
  Richmond, B.C. Canada V6X 1Z9
  Tel 604-273-5131, Ext 257; Fax 604-276-9137
  E-mail josephpoon@vtech.ca