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  What can I do with a password?
  What can I do with a password?


If you have a password, you can

· Check your information and benefits. (See the contact, direct deposit, Medicare and payment information we have on file for you.);

· Change your address or telephone number;

· Start or change direct deposit; and

· Change your password or block electronic access to your personal information.

Establishing a password involves three steps:

1. Apply for a temporary Password Request Code (PRC).

2.Wait at least 15 days for your PRC letter to come in the mail.

3.Go to the Password Services page; and

4.Use your temporary PRC to create a permanent password.

Or you can do this by telephone:

· Call us at 1-800-772-1213 (TTY 1-800-325-0778).

· Listen carefully to the menu choices and follow the instructions.

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