Integrating Chronic Care and Business Strategies in the Safety Net

A Toolkit for Primary Care Practices and Clinics

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Improving care for the chronically ill is one of the most pressing health needs of our time. To help more safety net organizations implement the Chronic Care Model effectively and sustainably, the Agency for Healthcare Research and Quality (AHRQ) contracted with Group Health's MacColl Institute, RAND Health, and the California Health Care Safety Net Institute (SNI) to develop a toolkit. The toolkit informs safety net providers on how to redesign their systems of care along the lines of the Chronic Care Model while attending to their financial realities.

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The toolkit provides a step-by-step practical approach to guide primary care teams through quality improvement. The toolkit:

• Sequences and describes the specific practice changes involved in Chronic Care Model implementation.
• Integrates strategies designed to improve the business case for quality improvement.
• Links more than 60 commonly used quality improvement tools with the relevant changes.
• Includes examples from practices that have made quality improvement pay.

Select to download a copy of the toolkit (PDF file, 770 KB; PDF Help).

AHRQ Publication No. 08-0104-EF
Current as of August 2008

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Internet Citation:

Integrating Chronic Care and Business Strategies in the Safety Net: A Toolkit for Primary Care Practices and Clinics. AHRQ Publication No. 08-0104-EF, August 2008. Rockville, MD: Agency for Healthcare Research and Quality. http://www.ahrq.gov/populations/businessstrategies/

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