News & Updates
- Secretary Bump To Address North Shore Chamber Of Commerce on January 7th
- Workforce Competitiveness Trust Fund Grants Announced
- Funding For Ex-Offender Re-Entry Partnership Announced
- Latest Job And Unemployment Estimates For Labor Markets In The Commonwealth
- Massachusetts Unemployment Rate Rises To 5.9% Jobs Down 8,000 In November
- MA below national average & lowest among New England States for workplace illness and injuries
Forms & Publications
Online Services
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DUA TeleClaims and TeleCert Notice
Due to an extremely high volume of calls, especially on Sunday and Monday, you may experience a busy signal when calling the DUA TeleClaims Center (to initiate a new claim, reopen a claim or resolve problems) or TeleCert Line (to claim weekly benefits). If you cannot get through, please try again: the best times to call are after 2:00 pm and later in the week. Please be assured that no one will lose benefits because of the delays in getting through.
As a reminder, weekly benefits can be claimed through the end of each week (Friday at 7:00 p.m.) by using the phone or web. WebCert traffic is also highest on Sunday and Monday; filing online later in the week will ensure a faster web connection.
We are doing our best to assist claimants as quickly as possible. We appreciate your patience, and apologize for the inconvenience.
Unemployment Insurance Extended Benefits
Congress has passed an expansion of the Emergency Unemployment Compensation Program. This extension originally provided up to 13 additional weeks of unemployment benefits, effective from July 7, 2008 through March 28, 2009 in Massachusetts. Effective on November 23, 2008, this federal extension was expanded to provide up to 7 additional weeks of unemployment benefits.
Change in Federal Combined-Wage Claim Law
Effective January 11, 2009, in order to file a Combined-Wage Claim with Massachusetts as the ‘Paying State’, you must have worked and earned wages in Massachusetts and another state during the four completed calendar quarters prior to filing. Learn more about the amended regulation.
Notice Of Vacancy - Board of Review Member
There is currently a vacancy for the term of the Member ending on March 1, 2009. Applications are currently being accepted through Friday, January 23, 2009. Interested candidates should review the following:
Our Organization
- Department of Industrial Accidents
- Department of Labor
- Department of Workforce Development
- Division of Apprentice Training
- Division of Career Services
- Division of Labor Relations
- Division of Occupational Safety
- Division of Unemployment Assistance
- Commonwealth Corporation
- Massachusetts Workforce Investment Board
Key Resources
- Unemployment Insurance (Claimants)
- Workers' Compensation (Claimants)
- Unemployment Insurance (Businesses)
- Apprenticeship Program
- Workforce Training Fund
- Occupational Safety and Health Programs
- Licensing and Certification
- Wage and Employment Related Programs
- Fair Share Contribution
- Labor Market Information
