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Don't have a custom username/password? See instructions in the First Time Users box below.
To change your log-in information at any time, click "My Account" at the top of any Exchange Online Store pages.
NEED HELP? First Time User Assistance  |  Forgot My Username  |  Forgot My Password

First Time Users

Why are we doing this?
First time to visit the Exchange Online Store site? Enter the last 4 digits of your Social Security Number (SSN), your last name, and your date of birth in the boxes below, then click the Log In button. You will then be taken to the user registration page.
 (YYYYMMDD)
Exchange Catalog & Online Store assistance: Chat online with an Exchange Catalog Sales Representative or call us toll-free at 1-800-527-2345. MILITARY STAR assistance or to apply online:
Chat online with a MILITARY STAR Customer Service Representative or call us toll-free at 1-877-891-STAR.
As part of their Exchange benefit, only authorized Exchange customers may log-in to shop the All Services:
Exchange Online Store
Exchange Catalog (complete catalog assortments online)
Online Mall (dozens of popular retailers offering special incentives)


NOTICE OF INTENT TO RESELL
Exchange patrons are prohibited from the following: (1) Making (or purchasing for the purpose of making) a sale, exchange, transfer, or other disposition of exchange merchandise or services to unauthorized patrons (customary gifts of a personal nature are permissible). (2) Using exchange merchandise or services to produce income. (3) Making purchases for the purpose of resale by, or on behalf of, an installation private organization or other non-government entity.


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