FCC Consumer Complaints

This table is used for layout
Search the FCC: Help - Advanced ›› About CGB ›› Organizational Chart ›› Disability Rights Office ›› Inquiries and Complaints Division ›› Consumer Education and Policy ›› Consumer Affairs & Outreach ›› Intergovernmental Affairs ›› Reference Information Center ›› En Español ›› Tribal ›› Consumer Advisory Committee (CAC) ›› Intergovernmental Advisory Committee ›› FCC Consumer Information Registry How To Contact Us ›› Consumer Center ›› File A Complaint ›› How To Make A Comment (ECFS)	File A Complaint Choose a Complaint Type Complaint TypeComplaint CategoryFiling Method To help us deal with your complaint efficiently, select the option that best relates to your complaint: Disability Access to Communications Services and Equipment INCLUDES: Closed Captioning Telecommunications Relay Services (TRS) §255 Hearing aid compatibility Emergency broadcast information Junk Fax INCLUDES: Unwanted/unsolicited fax to your residential or business fax machine Telemarketing, Prerecorded Messages and Do-Not-Call INCLUDES: Do-Not-Call Wireless spam Calls or messages to residential lines, business lines, wireless devices, emergency lines, patient rooms, and toll-free numbers Wired Telephone INCLUDES: Telemarketing (including Do-Not-Call) Prerecorded messages Billing Service Privacy Identity theft Disability access Number portability Unauthorized switching Unlawful advertising Wireless Telephone INCLUDES: Telemarketing (including Do-Not-Call) Prerecorded messages Billing Service Privacy Identity theft Disability access Number portability Unauthorized switching Unlawful advertising 911 calls Tower Light outages Signal interference to other devices Internet Service and VoIP INCLUDES: Unsolicited emails on cellular phone Billing Service Availability Number portability Unlawful advertising Disability access 911 calls Broadcast (TV and Radio), Cable, and Satellite Issues INCLUDES: Obscene or indecent programs Unlawful or illegal advertising Disability access Emergency alerts Unauthorized/unfair/biased/illegal broadcasts Cable modem or signal issues DTV issues Tower Light Outages and Signal Interference INCLUDES: Tower Light outages Hindrance to a public safety service or device by a communications service or device Problems completing 911 calls

File A Complaint

Choose a Complaint Type

Complaint TypeComplaint CategoryFiling Method

To help us deal with your complaint efficiently, select the option that best relates to your complaint:

Disability Access to Communications Services and Equipment
INCLUDES:
- Closed Captioning
- Telecommunications Relay Services (TRS)
- §255
- Hearing aid compatibility
- Emergency broadcast information
Junk Fax
INCLUDES:
- Unwanted/unsolicited fax to your residential or business fax machine
Telemarketing, Prerecorded Messages and Do-Not-Call
INCLUDES:
- Do-Not-Call
- Wireless spam
- Calls or messages to residential lines, business lines, wireless devices, emergency lines, patient rooms, and toll-free numbers
Wired Telephone
INCLUDES:
- Telemarketing (including Do-Not-Call)
- Prerecorded messages
- Billing
- Service
- Privacy
- Identity theft
- Disability access
- Number portability
- Unauthorized switching
- Unlawful advertising
Wireless Telephone
INCLUDES:
- Telemarketing (including Do-Not-Call)
- Prerecorded messages
- Billing
- Service
- Privacy
- Identity theft
- Disability access
- Number portability
- Unauthorized switching
- Unlawful advertising
- 911 calls
- Tower Light outages
- Signal interference to other devices
Internet Service and VoIP
INCLUDES:
- Unsolicited emails on cellular phone
- Billing
- Service
- Availability
- Number portability
- Unlawful advertising
- Disability access
- 911 calls
Broadcast (TV and Radio), Cable, and Satellite Issues
INCLUDES:
- Obscene or indecent programs
- Unlawful or illegal advertising
- Disability access
- Emergency alerts
- Unauthorized/unfair/biased/illegal broadcasts
- Cable modem or signal issues
- DTV issues
Tower Light Outages and Signal Interference
INCLUDES:
- Tower Light outages
- Hindrance to a public safety service or device by a communications service or device
- Problems completing 911 calls