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From Automotive Retailing Today...

Do you enjoy an intellectually challenging environment that keeps you on your toes? Do you have a passion cars and computers and enjoy solving puzzles?

The service department is one of the most important in the dealership. Service centers are clean, air-conditioned, safe and state-of-the-art. The jobs are challenging and extensive training is required to service today's vehicles.

A key profit center, the service department contains more people, facilities and equipment than any other department. When customers receive courteous, prompt, and reliable service, they are likely to return, so a strong and efficient service department is crucial to the entire dealership's success.

Service department staff handle an assortment of administrative and customer relations tasks, as well as solving technical problems. Today's service department requires more skill than ever before as new cars and trucks are far more complex than they used to be.

Pay and demand for employees in the service department are high, which means increased job security, opportunities for advancement, and great benefits. Did you know jobs in the service department can earn salaries from $70,000 to $100,000 a year?

Fixed Operations Director Service Manager Service Advisor
Shop Foreman Service Technician - copyright © 2006 DaimlerChrysler - used with permission Warranty Clerk
Detailer Foreman Lubrication Servicer
Master Technician Shuttle Driver
Mid-level Service Technician Porter
Entry-level Service TechnicianAutomotive Washer

Two sites have information on automotive service. We highlight the sites and the content we think you'll find useful as you explore your career options in this area of automotive.

For a quick overview of what each site below offers, click the link.

Education and Training in Automotive

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