USAA Real Estate Company:

Step 4 - Create Action Plan

Partner Profile

USAA Real Estate Company, a wholly owned indirect subsidiary of United Services Automobile Association (USAA), has more than $3.5 billion in assets under management and provides build-to-suit, management and leasing services for corporate and institutional investors. USAA was awarded ENERGY STAR Partner of the Year award in 2003, 2004, 2005 and 2006.

Commercial Real Estate Partner Since 2001

Awards & Recognition

  • Leadership in Energy Management 2004,2003
  • Sustained Excellence 2007,2006,2005
  • Sustained Excellence 2008

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USAA Real Estate Company

Contact Information:
USAA Real Estate Company
9830 Colonnade Blvd., Suite 600
San Antonio, TX 78230-2239
800-531-8182

In Practice

4: Create Action Plan

See this Guideline Step
USAA Real Estate Company: Global and local goals
 
USAA Real Estate Company has clearly stated its goal is to further improve energy efficiency throughout their portfolio and if not to qualify for the Label, at least show year-to-year improvement in performance through the EPA's national energy performance rating system.

 
To articulate its goals and make them actionable, USAA Real Estate creates a global and site specific plan. On the global level, USAA Real Estate develops an annual Portfolio Strategic Energy Management Plan. The plan outlines eleven business activities: Commitment to Energy Management, Data Collection and Review, Benchmarking, Operating & Maintenance Procedures, New Construction Planning, Existing Facility Remodel/Upgrades, Technology Review, Energy Procurement, Product and Equipment Purchasing, Leasing, and Outreach and Training. For each activity, the plan outlines goals, strategy, and specific action steps at the corporate and facility levels.

 
On a site specific level, USAA Real Estate Company managers, in conjunction with ABM Engineering, create an ENERGY STAR Energy Performance Plan. The plan describes an overview of the property, establishes a baseline of energy management performance and achievements and sets goals for the following year. Specifying portfolio-wide and facility-wide energy management goals has resulted in an increased average energy performance and more than $2.6 million in savings for 2004 alone.

4.2: Determine Roles and Resources

USAA Real Estate Company's commitment to maximizing the value of its real estate through hands-on, intensive, creative, and service oriented property and facility management has lead USAA Real Estate to commit to ENERGY STAR through the development and implementation of a national energy strategy.
 
Upon the development of an aggressive energy performance strategy, USAA Real Estate recognized the need for additional expertise to help execute on strategy objectives. USAA Real Estate formed alliances with three service provider partner firms to create a widely skilled team to provide tangible results. USAA Real Estate outsourced its operating engineering team to ABM Engineering, formed a national agreement with American Energy as an energy consultant, and hired Servidyne to help USAA Real Estate gain recognition for their successes by earning ENERGY STAR labels for buildings.

 
With a well developed team, USAA Real Estate Company saved more than $2.6 million in 2004. At a 7 percent rate of capitalization, energy savings have increased USAA Real Estate asset value by over $37.6 million.

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