ContentsDescription of VA’s Health System
The Quality of VA’s Medical Care
Evidence of the Quality of VA’s Health Care
Possible Explanations for VA’s Achievements in Quality of Care
How Other Systems Might Benefit from VA’s Experience
Potential Lessons from VA’s Performance Measurement and Management Systems
Potential Lessons From VA’s Health Information Technology
1. Veterans Enrolled in VA’s Health System, 1999 to 2007
2. Relative Cost of Care per Enrolled Veteran by Priority Group
3. Average Reliance on VA’s Care by Priority Group
1. The Department of Veterans Affairs’ Health Care Priority Groups
2. Special Eligibility Period for Combat Veterans
3. Factors Affecting Medical Spending by the Department of Veterans Affairs