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If you need the complete document, download the WordPerfect version or Adobe Acrobat version, if available. ***************************************************************** Before the FEDERAL COMMUNICATIONS COMMISSION Washington, D.C. 20554 In the Matter of ) ) Closed Captioning and Video Description ) of Video Programming ) ) MM Docket No. 95-176 Implementation of Section 305 of the ) Telecommunications Act of 1996 ) ) Video Programming Accessibility ) NOTICE OF PROPOSED RULEMAKING Adopted: January 9, 1997 Released: January 17, 1997 By the Commission: Comment Date: February 28, 1997 Reply Comment Date: March 24, 1997 Table of Contents Paragraph I. INTRODUCTION . . . . . . . . . . . . . . . . . . 1 II. BACKGROUND . . . . . . . . . . . . . . . . . . . 4 A. Scope of Section 713 . . . . . . . . . . . . .. .4 B. Summary of Proposed Regulations. . . . . . . . .. .. . .6 C. Current Regulation of Closed Captioning . . . . .. .. . .7 D. Current Availability of Programming With Closed Captioning .. . .. . .10 E. Methods of Closed Captioning. . . . . . . . . .. .18 F. Available Captioning Resources . . . . . . . . .. .. . .23 III. CLOSED CAPTIONING REQUIREMENTS . . . . . . . . . . . 26 A. Responsibility for Captioning . . . . . . . . .. .28 B. Obligations as to Non-Exempt Programming - Transition Rules For New Programming . . . . . . . . . . . 31 C. Obligations as to Non-Exempt Programming - Transition Rules For Library Programming. . . . . . . . . .. .51 D. Exemptions of Classes of Programming and Providers Based on Economic Burden . . . . . . . . . . .. .63 E. Exemptions Based on Existing Contracts. . . . . .. .. . .86 F. Exemptions Based on the Undue Burden Standard . . .. .. . .. . . 89 G. Standards for Quality and Accuracy . . . . . . .. .103 IV. ENFORCEMENT AND COMPLIANCE REVIEW MECHANISMS . . . . 122 V. ADMINISTRATIVE MATTERS . . . . . . . . . . . . . .125 I. INTRODUCTION 1. Closed captioning is an assistive technology designed to provide access to television for persons with hearing disabilities. Closed captioning is similar to subtitles in that it displays the audio portion of a television signal as printed words on the television screen. To assist viewers with hearing disabilities, captions may also identify speakers, sound effects, music and laughter. Section 305 of the Telecommunications Act of 1996 ("1996 Act") added a new Section 713, Video Programming Accessibility, to the Communications Act of 1934, as amended ("Communications Act"). Section 713 requires the Commission to prescribe, by August 8, 1997, rules and implementation schedules for captioning of video programming. In enacting Section 713, Congress generally required that video programming be closed captioned, regardless of distribution technology, to ensure access to persons with hearing disabilities. This Notice of Proposed Rulemaking ("Notice") seeks comment on proposed rules and implementation schedules to fulfill the statutory mandate of Section 713. Our proposals are based on comments and information submitted in response to a Notice of Inquiry in this proceeding and additional data gathered by the Commission for our Report to Congress on video accessibility that was issued on July 29, 1996, pursuant to the requirements of Section 713(a). 2. Section 713 is intended to further Congress' goal "to ensure that all Americans ultimately have access to video services and programs, particularly as video programming becomes an increasingly important part of the home, school and workplace." It is "designed to ensure that video services are accessible to hearing impaired . . . individuals" by promoting the accessibility of video programming to persons with disabilities, regardless of the delivery mechanism used to reach consumers. In this Notice, the Commission discusses proposals intended to maximize the amount of programming containing closed captioning with appropriate exemptions and reasonable timetables to take into account the relevant technical and costs issues involved. 3. In Section II of this Notice, we set out the provisions of Section 713, examine the scope of the statutory requirements, and summarize the proposals in this Notice. We also provide background information regarding the current regulation of closed captioning, the current availability of closed captioning by programming types and by various program providers, the methods and costs involved in closed captioning and the available resources for captioning. In Section III, we discuss: (1) the obligation to comply with our closed captioning requirements; (2) closed captioning obligations as to non-exempt new programming, including phase in schedules; (3) closed captioning obligations as to non-exempt library programming, including phase in schedules; (4) exemptions for classes of programming and providers; (5) exemptions based on existing contracts; (6) exemptions under the undue burden standard; and (7) standards for quality and accuracy. In Section IV, we propose enforcement and compliance mechanisms. Throughout this Notice, we seek comment on our proposed closed captioning requirements. We also invite commenters to provide alternative proposals that will fulfill the congressional mandate to ensure video accessibility to individuals with hearing disabilities. II. BACKGROUND A. Scope of Section 713 4. Section 713(b) requires the Commission within 18 months of enactment to adopt rules to ensure that: (1) video programming first published or exhibited after the effective date of such regulations is fully accessible through the provision of closed captions, except as provided in subsection (d); and (2) video programming providers or owners maximize the accessibility of video programming first published or exhibited prior to the effective date of such regulations through the provision of closed captions, except as provided in subsection (d). Section 713(c) further provides that: Such regulations shall include an appropriate schedule of deadlines for the provision of closed captioning of video programming. Notwithstanding the provisions of Section 713(b), the statute permits certain exemptions of closed captioning requirements. Specifically, under Section 713(d): (1) the Commission may exempt by regulation programs, classes of programs, or services for which the Commission has determined that the provision of closed captioning would be economically burdensome to the provider or owner of such programming; (2) a provider of video programming or the owner of any program carried by the provider shall not be obligated to supply closed captions if such action would be inconsistent with contracts in effect on the date of enactment of the Telecommunications Act of 1996, except that nothing in this section shall be construed to relieve a video programming provider of its obligations to provide services required by Federal law; and (3) a provider of video programming or program owner may petition the Commission for an exemption from the requirements of this section, and the Commission may grant such petition upon a showing that the requirements contained in this section would result in an undue burden. For purposes of defining undue burden under Section 713, Section 713(e) states that: The term "undue burden" means significant difficulty or expense. In determining whether the closed captions necessary to comply with the requirements of this paragraph would result in an undue economic burden, the factors to be considered include -- (1) the nature and cost of the closed captions for the programming; (2) the impact on the operation of the provider or program owner; (3) the financial resources of the provider or program owner; and (4) the type of operations of the provider or program owner. 5. At the outset, we note that the provisions of Section 713 apply to all types of video programming delivered electronically to consumers, regardless of the entity that provides the programming or the category of programming. In this Notice, we propose rules and implementation schedules for closed captioning requirements for the various distribution technologies used to deliver this programming to consumers. We consider over-the-air broadcast television service (both commercial and noncommercial) and all multichannel video programming distributors ("MVPDs"). Among these distributors are: cable television, direct-to-home ("DTH") satellite services, including direct broadcast satellite ("DBS") services and home satellite dishes ("HSD"); wireless cable systems using the multichannel multipoint distribution service ("MMDS"), instructional television fixed service ("ITFS") or local multipoint distribution ("LMDS"); satellite master antenna television ("SMATV"); and open video systems ("OVS"). We further consider the sources of video programming distributed by these technologies, including programming from commercial and noncommercial broadcast television networks, basic and premium cable networks, syndicated programming, and locally or regionally produced broadcast and cable programming. B. Summary of Proposed Regulations 6. The following summarizes our proposals to implement the closed captioning requirements under Section 713:  Responsibility for compliance with captioning requirements: Our tentative proposal is to require those entities that deliver video programming directly to consumers (i.e., television broadcasters and MVPDs) to be ultimately responsible for the rules we adopt. Although we propose to place the compliance obligations on video programming providers, we recognize, from a practical standpoint, that captioning is most efficient at the production stage. Thus, we believe that producers generally will have the responsibility for captioning programming regardless of who has the obligation to comply with our rules.  Transition schedule: New Programming - We propose to require that all non-exempt, new programming be closed captioned within eight years. We propose to phase in this captioning requirement by increasing the amount of required captioning by 25% every two years. Thus, we would require 25% of such programming to be captioned at the end of the second year, 50% at the end of the fourth year, 75% at the end of the sixth year, and to have all non-exempt, new programming captioned at the end of the eighth year. Alternatively, we seek comment on a ten year period with 25% captioned after three years, 50% after five years, 75% after seven years, and 100% after ten years. Library programming - The statute requires that programming providers or owners "maximize the accessibility" of programming first published or exhibited before the effective date of our rules. We ask whether we should require that a percentage of library programming (e.g., 75%) ultimately be captioned. Some commenters assert that captioning of previously published programming is increasing and thus it may be unnecessary to require completion of closed captioned video libraries by a date certain. We ask that commenters who support this approach indicate how the Commission would ensure that video programming providers or owners "maximize the accessibility" of previously published programming, as required by Section 713(b)(2).  Exemption based on economic burden: Section 713(d)(1) provides for the exemption of classes of video programming or video providers where the requirement to close caption programming would be economically burdensome. While Section 713 and its legislative history do not define the term "economic burden," we interpret this provision to permit us to exempt those classes of programming where the economic burden of captioning these programming types outweighs the benefits to be derived from captioning and, in some cases, the complexity of adding the captions. We seek to establish a general classification or a number of general classifications of programming for which captioning would be economically burdensome. We do not propose to exempt any class of provider since all classes of providers appear to have the technical capability to deliver closed captioning to their viewers intact.  Exemptions based on existing contracts: We tentatively conclude that programming subject to contracts in effect on the date of enactment of the 1996 Act (i.e., February 8, 1996) that specifically prohibit closed captioning should be exempt from any captioning requirement. Comment is sought on other types of contract provisions that may be inconsistent with captioning.  Exemptions based on undue burden: The statute provides for petition for exemptions based on a showing of undue burden. Such exemptions would be available based on: (1) the nature and cost of the closed captions for the programming; (2) the impact on the operation of the provider or program owner; (3) the financial resources of the provider or program owner; and (4) the type of operations of the provider or program owner. We seek comment on how to apply these factors and whether there are any other factors which should be considered when determining that closed captioning would result in an undue burden for an individual programming provider. We also request comment on using standard "special relief" or waiver type procedures for these types of requests.  Standards for quality and accuracy: We propose to extend to other programming providers the rule (Section 76.606) that requires cable operators to deliver existing captions intact to all video providers. However, we tentatively conclude that we should not adopt standards for the non-technical aspects of captioning, including accuracy of transcription, spelling, placement and style, at the start of our phase in period for closed captioning. We propose to monitor the closed captioning that results from our requirements and, if necessary, revisit this issue at a later date. We also will not propose minimum credentials for captioners nor place any limits on the method used to create captions.  The enforcement process: We propose to rely on complaints as a primary enforcement mechanism for the rules we adopt. Further, all complaints would initially be directed to the program provider in an attempt to resolve problems privately within a specified time period in order to minimize administrative resources devoted to matters that are better resolved through informal processes. We also seek comment on other methods or information needed to verify compliance, such as a requirement that each entity responsible for compliance with the rules retain in its files, or have available upon appropriate request, records sufficient to verify compliance. C. Current Regulation of Closed Captioning 7. Closed captioning was first used in the 1970s. Closed captioning is hidden as encoded data transmitted within the vertical blanking interval ("VBI") of the television signal, which, "when decoded, provides a visual depiction of information simultaneously being presented in the aural channel (captions)." A viewer wishing to see the closed captioning must use a set-top decoder or a television receiver with built-in decoder circuitry. 8. In 1976, the Commission adopted rules which provide that line 21 of the VBI is to be primarily used for the transmission of closed captioning. The Commission's rules specify technical standards for the reception and display of such captioning. The Commission also has adopted technical standards for the cable carriage of closed captioning data that accompanies programming carried on cable systems. Cable operators and open video system operators also are specifically required to carry the closed captioning data contained in line 21 of the VBI as part of their must-carry obligations. In 1976, the Commission adopted a rule requiring television licensees to transmit emergency messages in a visual format. In 1990, as part of the ADA, a requirement was established that all federally funded public service announcements must be closed captioned. 9. To implement the Television Decoder Circuitry Act of 1990 ("TDCA"), the Commission adopted rules that require all television receivers with screen sizes 13 inches or larger to be capable of receiving and displaying closed captions. For those whose television receivers that are not capable of decoding and displaying closed captioning, separate decoders may be purchased. Existing technology, however, can only decode Latin-based alphabets and symbols, so captioning of some non-English language programming (Chinese, Japanese, Russian, Arabic, etc.) is not possible using this system. This transmission and display system is generally well established and functions effectively. In 1995, 25 million decoder-equipped television sets were sold in the U.S. It is estimated that between 50 and 60 million U.S. homes currently can receive closed captioning. Digital transmission systems under development are being designed to include closed captioning capabilities. D. Current Availability of Programming With Closed Captioning 10. Currently, programming accessible to persons with hearing disabilities through closed captioning is the result of the voluntary efforts of program producers and providers, although the Commission has encouraged these efforts in several previous actions. Economic support for these voluntary efforts comes from four principal sources. Financial assistance provided by the Department of Education ("DOE") represents approximately 40% of the cost of all captioned video programming. This funding is available only for programming that reaches the largest audiences -- national news, public affairs and children's programming, movies and prime time specials. The remaining support comes from a combination of directly credited corporate advertising support, charitable and foundation support, and producers and distributors of programming. 11. Today, significant amounts of nationally distributed programming is closed captioned and some programming produced locally or regionally is captioned. Television programming is produced initially for broadcast networks, broadcast stations, cable networks and cable systems. Other MVPDs, such as wireless and satellite providers, also offer their subscribers programming originally produced for broadcast and cable distribution and generally transmit intact any closed captioning provided with programs. 12. Virtually all nationally broadcast programming, both commercial and noncommercial, contains closed captions, including prime time television programming, children's programming, news, daytime programming and some sports programming. The Public Broadcasting Service ("PBS") captions all children's programs, prime time programming and the Newshour with Jim Lehrer. The few PBS programs that are not closed captioned are visually oriented (e.g., ballet or other dance performances), or are non-verbal in nature (e.g., a symphony concert). Non-English language operas are not closed captioned since they already contain open English subtitles. PBS has voluntarily adopted the practice of requiring producers to provide closed captioning in all programming funded by PBS' National Program Service. 13. The majority of programming on each of the commercial broadcast networks also is already closed captioned. The primary exceptions are overnight news programs and regional sports feeds. NBC closed captions an average of 83 hours of programming per week, or 88.3% of the 94 hours each week it distributes to affiliates. ABC offers on average about 90 hours of programming each week to its affiliates. Of that programming, a substantial majority, including news, sports, children's and entertainment programming, is closed captioned. CBS averages 13.5 hours of programming with closed captions daily, or between 85 and 95 hours per week, depending on weekend sports programming schedules. The Fox Television Network distributes 16 hours of prime time, late night and early Sunday morning programming, along with 19 hours of children's programming throughout the week, all of which is closed captioned. The WB Television Network ("WB") distributes five hours of prime time programming and five hours of children's programming each week, all of which is closed captioned, with the exception of some older cartoons. The United Paramount Network ("UPN") distributes six hours of prime time programming, one hour of children's weekend programming, and a movie on Saturday afternoons, all of which is closed captioned. UPN includes captioning as a delivery requirement in its programming contracts. 14. In the last few years, most syndicated programming has included closed captioning. The amount of captioned first-run syndicated programming (e.g., Jeopardy!, Wheel of Fortune, Oprah) varies depending on who produces and who airs the programming. Newer off-network syndicated programming, especially that produced after the mid-1980s, is often closed captioned. Most off-network syndicated programming produced before the mid-1980s (e.g., Bewitched, The Honeymooners) was not captioned when produced and remains uncaptioned. 15. With respect to nationally distributed cable programming networks, according to the National Cable Television Association ("NCTA"), nearly 24% of the programming on the top 20 basic and six most widely distributed premium cable channels is captioned at present, with certain services providing as much as 80% of their programming with captions. In addition, nearly 30% of prime time programming on the top 20 basic cable networks and over 60% on the top six premium networks is closed captioned. Some national news on cable is closed captioned. Cable news programming networks, such as CNN, CNN Headline News and CNBC, caption between 25% and 50% of their programming each week. Kaleidoscope, a 24-hour a day cable programming network established for the purpose of serving persons with disabilities uses "open captions" that are visible to all viewers for its programming. Furthermore, Home Box Office ("HBO") and Cinemax, two of the most widely available premium cable network services, provide a variety of programming, much of which is captioned. For example, in 1995, HBO had captioning on 76% of its theatrical motion pictures, 83% of its musical programming, 94% of its documentaries, 72% of its family programming, 82% of its series, 100% of its comedy programs, and 100% of other categories of programming. 16. Almost all widely-distributed motion pictures currently produced and distributed by member companies of the Motion Picture Association of America ("MPAA") are closed captioned for distribution over broadcast television, home video and cable television following their theatrical release. While more than 6000 closed captioned titles have been distributed, according to MPAA, there are approximately 24,000 previously released films that have not been closed captioned. Many commercials scheduled during and adjacent to network programs are captioned by the advertising agencies which produce them. Network promotions of upcoming network programs ("interstitials") are generally not captioned. Broadcast and cable networks such as NBC and HBO state that even for uncaptioned promotional spots, information about the name of the program and the time of the upcoming broadcast is often displayed visually by graphics contained in the spot. 17. Many local television stations caption their news, at least the portion that is scripted. According to a study conducted by the National Association of Broadcasters ("NAB") in February 1996, 70% of the stations responding provide closed captioning for some of their non-network programming. According to the NAB, 81.5% of stations caption their local news. Cable operators provide their subscribers with regional and local cable programming in addition to broadcast stations and national cable networks. The regional programming is primarily news and sports channels that are generally not captioned. Much locally originated programming carried by cable operators is on their public, educational and governmental ("PEG") access channels. Programming over PEG access channels is usually produced by individuals, schools, local governments or small non-profit organizations working with volunteer personnel. Most of these program producers usually operate with very limited funding that results in a low level of captioning of PEG programming. E. Methods of Closed Captioning 18. As we reported in our July 29, 1996, Report to Congress, the methods used to caption video programming vary primarily by programming type, with costs depending on the method used to add the captions, the quality of the captions and the entity providing the captions. Organizations and suppliers that charge the most for their services are reported to provide the highest quality and most accurate captioning. For prerecorded programming, captioning is generally "off line." Under this method, the captioning service gets an advance copy of the script, tape or film before the program is aired. The audio portion of the program, including sound effects as well as dialogue, is transcribed and added in synchronization with the video content. After the program is captioned it is sent to a post-production company or to the program producer on a computer disk or via modem. The captioning is encoded by the post-production company or the producer onto line 21 of the VBI of the master tape to be telecast. This method of captioning entails a labor intensive process to ensure that the captions are placed precisely where the corresponding audio appears and then locked into the proper position on the program tape. The captioners must ensure that the captions will appear at precisely the right moment in a precise location on the screen. This type of captioning is used for feature films and many prerecorded entertainment programming, including prime time series and children's programs. Estimates of the cost of this type of captioning range from $800 to $2500 per hour. 19. A variation of this method is used for prerecorded programming such as daytime dramas and late night entertainment shows, where there are only a few hours between taping and airing and the final edits for the program are not completed until close to air time. Although these captions are prepared in advance of the time that the program is aired, they are not encoded onto the program tape, but rather are transmitted with the program at the time it is aired. These captions are less precisely synchronized than off-line captions, and are rolled from the bottom of the screen rather than appearing at precise locations on the screen. 20. For live, unscripted programming, such as news, public affairs, sports, or awards shows, "real time" or "live captioning" is often used. Under this method, a specially trained "stenocaptioner" transcribes the audio portion of the live program as it airs. The captioner's computer is linked to the telecast operation center and the captioning material is created for telecast in "real time." Due to the transcription and computer processing required, real time captioning appears on the screen about three seconds after the corresponding audio content. The cost of real time captioning for live programming is estimated to be between $120 and $1200 an hour. 21. Another method of captioning live programming is electronic newsroom ("ENR") captioning, in which the captions come from the text in the station's news script computers. Only text transmitted from the scripting computers onto the teleprompters is captioned. Therefore, unscripted material, such as live reports from the field, reports of breaking stories, much sports and weather reporting, and ad libs and banter among the anchors that does not appear on the teleprompters, is not captioned. The electronic newsroom captioning method is commonly used for local broadcast station newscasts. ENR captioning is virtually cost free once the equipment and software are purchased. The cost of installing ENR capability is generally estimated to be between $2500 and $5000. 22. Captions often must be reformatted when programming is rebroadcast or distributed by a subsequent video provider. For a secondary use, a program may be edited to fit a time period that is different from the original one and commercials may need to be inserted. This editing can change synchronization of the captions and make reformatting necessary. If parts of the program are removed or rearranged, the captions must be removed or rearranged accordingly. The cost of reformatting is approximately one fourth that of the original captioning, or approximately $400 to $800 for a full length movie. Estimates of reformatting costs generally range between $350 and $450 per hour, depending on the amount of editing, although it is reported that the cost of reformatting can be as high as $750. F. Available Captioning Resources 23. As we indicated in our July 29, 1996, Report to Congress, off-line captioning resources appear to be more available than real-time captioning resources. There are more than 100 suppliers of closed captioning services. In its comments, the National Captioning Institute ("NCI") states that "dozens" of firms currently offer captioning services, which it believes constitute an adequate number of captioning firms to meet current demand at reasonable prices. Media Captioning Service ("MCS"), however, alleges that the supply of captioning services is oligopolistic, claiming that three dominant firms have captured the majority of the business. 24. Availability of real time captioning resources appears more limited. Based on information from the National Court Reporter's Association which listed 83 members who are real- time captioners in the Spring of 1996, VITAC estimates that there are likely to be only about 100 real time captioners nationwide today. NCI also notes the limited supply of real time captioners, contending that significant amounts of on line captioning cannot normally be supplied on short notice. Alternatively, MCS estimates that there may be only 500 people in the industry at present, although it notes that there is a growing pool of talented real time captioners. 25. Caption Colorado filed comments that also indicate real time captioning services may be growing. This caption house reported that it employs 23 stenocaptioners across the country, with the capacity to provide 23,000 to 35,000 hours of news per year, and projected potential growth over 18 months to provide 484,000 hours of real time stenocaptioning per year. Caption Colorado claims the reduction in litigation and related discovery has reduced the demand for court reporters, thus increasing the pool of potential stenocaptioners. III. CLOSED CAPTIONING REQUIREMENTS A. Responsibility for Captioning 1. Background 26. In order to implement any closed captioning requirements that we may adopt, we must determine where the responsibility lies for ensuring that video programming is closed captioned, and which parties shall be required to comply with those requirements. Section 713(b)(1) focuses on the result that programming be closed captioned, rather than who is responsible for accomplishing this goal, while Section 713(b)(2) refers to both video programming providers and program owners as being responsible for captioning of library programming. 27. Broadcast, cable, wireless and DBS commenters all generally agree that the responsibility for captioning of prerecorded programming should be placed at the production source, often noting that it would be inefficient and burdensome to require that captions be added at the distribution level. This position is consistent with the House Report which states: "It is clearly more efficient and economical to caption programming at the time of production and to distribute it with captions than to have each delivery system or local broadcaster caption the program." In contrast, the National Congress of the Jewish Deaf ("NCJD") supports placing the responsibility for captioning on providers, noting that providers control what actually goes out over the airwaves. The National Association of the Deaf ('NAD") and Telecommunications for the Deaf ("TCD") also assert that providers should be responsible, analogizing responsibility for captioning with our rules for telecommunications relay service ("TRS"), which place the responsibility for providing service on the carriers. Other commenters representing persons with hearing disabilities state that the responsibility for captioning must be shared by video programming providers and programming producers. 2. Request For Comment 28. We propose that the responsibility for compliance with our closed captioning requirements should be placed on video programming providers, which we define as all entities who provide video programming directly to a customer's home, regardless of the distribution technologies employed by such entities. We believe that the programming providers are in the best position to ensure that the programming they distribute is closed captioned because of their role in the purchasing of programming from producers. For example, a provider can refuse to purchase programming that is not closed captioned. We also believe that the direct link between consumers and their video providers is an important consideration for ensuring compliance with our rules. We seek comment on this view. Commenters should address the possible effect such a rule would have on video programming providers. Commenters who disagree with our proposal should discuss, in detail, specific alternatives that would achieve our principal goal of increasing the availability of closed captioned programming. Commenters should also address the effect that our proposal might have on the diversity of available programming as well as the availability of closed captioned programming. 29. We note that the language of Section 713 refers to "program providers and owners" and may have been intended to provide the Commission with jurisdiction over other parties in the production and distribution chain. We believe that a number of parties could be the program owner, including the producer, copyright holder, syndicator or distributor, and request comment on determining who is the owner of a program. We seek comment on the feasibility of having program owners and providers share responsibility for compliance obligations with our closed captioning rules. 30. Although we propose placing compliance obligations on video programming providers, we recognize that, from a practical standpoint, captioning at the production stage is often the most efficient manner to include closed captioning with video programming. Thus, we anticipate that our rules will result in video programming providers incorporating such requirements into their contracts with video producers and owners, regardless of which party has the obligation to comply with our rules. We seek comment on this view and its effect on the implementation of closed captioning requirements. Specifically, we seek comment from providers and distributors who currently include captioning as a contractual delivery requirement for their programming regarding their experiences in obtaining captioning in this manner. Has including captioning as a delivery requirement been met with opposition by program producers, and if so, how have parties resolved such disputes? Has this requirement limited the program options available to these providers and distributors, i.e., is the pool of producers who are able or willing to comply with the requirement limited? We also seek comment on whether there are any anomalous situations created by our proposal to place the responsibility for compliance with our closed captioning rules on video programming providers. B. Obligations as to Non-Exempt Programming - Transition Rules for New Programming 1. Background 31. Although certain types of programming or program providers may be exempt from the obligation to include closed captioning, the basic thrust of Section 713 is that programming shall, in general, be captioned. The statute does, however, make a distinction between newly published and previously published material. Section 713(b) requires the Commission to adopt rules to ensure that: (1) video programming first published or exhibited after the effective date of such regulations is fully accessible through the provision of closed captions, except as provided in subsection (d); and (2) video programming providers or owners maximize the accessibility of video programming first published or exhibited prior to the effective date of such regulations through the provision of closed captions, except as provided in subsection (d). 32. In response to the Notice of Inquiry, commenters provided recommendations regarding the regulation of closed captioning. Commercial broadcast and cable television networks would clearly prefer to maintain the status quo with regard to captioning of all programming, new and old. For example, HBO asserts that "marketplace forces have proved to be a significant motivator to the provision of closed captioning," and there is thus no need for government intervention to mandate captioning requirements. In contrast, NCI points out that the hopes of greater voluntary commitment to captioning by video providers after passage of the TDCA have not been fully realized. 33. NAB has suggested that our objective should be "ensuring access by hearing-impaired persons to a broad range of video programming and information," which NAB claims can be achieved even if certain older programs or programs with a small audience remain uncaptioned. NCTA claims that many cable networks provide programming 24 hours a day, seven days a week, which amounts to much more programming than the broadcast networks, and states that these and other "unique" situations of the cable industry should be taken into account in mandating captioning requirements. We note, however, that this argument ignores the fact that many cable networks cycle their programming, rebroadcasting programs several times over the course of a month or season, which should significantly decrease the actual number of hours of programming to be captioned on an annual basis. 34. At the very least, providers want broad discretion in making captioning decisions, both in the types of programs which will be captioned and the method of captioning used for different types of programming. 35. Despite their preference that captioning efforts remain voluntary, most providers acknowledge that the 1996 Act requires captioning of new programming, and generally support a phase-in approach, though they do not offer specific transition recommendations. For example, NBC asserts that mandatory requirements "must be phased-in over a long enough period to allow the market to adjust and respond to new and increased demand." NCTA recommends that full captioning of new programming, with exceptions for "textual, interstitial and short form programming," be achieved over a multi-year period, in percentage increments. The Association of Local Television Stations ("ALTS") advocates a requirement that programming furnished with captions be delivered to consumers with captions intact immediately, but maintains that captioning of locally-produced programming should be achieved on a phased-in basis, taking into account costs and other burdens. 36. Captioners generally did not comment on the need for a transition period to full captioning of new programming. Only MCS refers to the need for a transition to full captioning of all programming, noting that providers with greater financial resources and who currently have significant levels of captioned programming will need less of a phase-in period than smaller providers. 37. Although most of the commenters representing persons with hearing disabilities indicate a preference for the required captioning of as much programming as possible, as soon as possible, many recognize that it will be difficult to caption all programming immediately. Several commenters suggest that priority be given to certain types of programming first, gradually adding categories and percentages of captioned programming until the requirements of the 1996 Act are met. Typically, emergency broadcasts, news reports, local/regional programs, and educational programming are cited as being of higher priority for captioning than entertainment and other programming. 38. Many commenters offered general proposals for captioning deadlines for new programming. These proposals offer suggestions on how to prioritize closed captioning in order to require the captioning of programming that appears to be most important and attract the largest audiences first. For example, one commenter with a hearing disability suggests a requirement of "increments of hours over the next few years, with the increase in the number of captioned hours dependent on the annual gross income of the television companies. Additional captioned hours should be distributed from the most popular to least popular viewing times until all programs are captioned." Another commenter proposes that the rules first mandate captioning for all news programs, followed by all national programming. MCS argues that providers who have an impact on the public interest or general welfare, education and health of consumers should be subject to a more rapid transition to full captioning, particularly where such providers serve a larger market. MCS also suggests that cable providers that offer their programming nationally should have a phase- n requirement based on the per subscriber cost they project for captioning and their current levels of captioning, while providers who have offered captioning for some time and have a substantial portion of their current programming captioned with federal assistance should have a shorter timetable than smaller networks. 39. Where specific captioning deadlines after the effective date of our rules were suggested, they varied widely for different categories of programming. Among the proposals for deadlines by which specific programming should be required to include closed captioning are the following: (1) all previously captioned programming should be displayed with captions intact, and all emergency broadcasts and new programming, on the effective date of the rules; (2) all premium cable programming (new or old), all major networks and premium cable programming, and real time captioning of all emergency announcements and local news within 90 days of the effective date; (3) all new programming within six months of the effective date; (4) all news reports and all currently uncaptioned reruns within one year of the effective date; and complete captioning of all new programs not subject to the undue burden exemption within two years of the effective date. 2. Request For Comment 40. We do not believe that it is practical to mandate immediate captioning of all non- exempt video programming. We recognize that certain limitations exist, such as the number of available captioners and captioning services, the costs of captioning, and the effect that immediate implementation of mandatory captioning rules might have on the continued availability of certain types of video programming. In addition, given the plain language of the statute, appropriate exemptions, undue burden arguments and pre-existing contract considerations must be taken into account in crafting any rules that establish a deadline by which new programming must be captioned. Thus, we believe it appropriate to establish a reasonable transition period that will result in the amount of video programming with closed captioning increasing over a period of time until the full video accessibility for new programming mandated by Section 713(b)(1) is reached. 41. We propose a transition schedule of eight years that will phase in captioning of all non-exempt new programming by requiring an additional 25% every two years. In other words, at the end of two years after the effective date of our rules, 25% of non-exempt new programming must be closed captioned; 50% after the end of four years; 75% after the end of six years; and 100% at the end of eight years. Alternatively, we seek comment on whether the phase in schedule be completed over a ten year period, with 25% after three years, 50% after five years, 75% after seven years, and 100% after ten years. 42. These proposals will provide program providers, owners, and producers significant discretion regarding what will be captioned to meet the requirements and how to use the funding available for captioning. We believe this approach is preferable to one in which the Commission specifies precisely what types of programming needs to be captioned by when. Providers have access to information, such as advertising revenues or captioning sponsorships available for specific programs or programming day parts, that may influence the choice of what programming gets captioned first. Further, program providers are the most direct link to the consumer and are in a better position than the Commission to determine what should be captioned first. We request comment on this proposal. While we propose to give program providers and owners flexibility in determining which programs to caption in order to comply with each stage of the implementation schedule, market forces alone may not be sufficient to ensure that the closed captioning of some types of public interest programming, which may for various reasons be less cost effective to close caption, is not delayed until the final stages of the implementation schedule. Accordingly, we seek comment on whether there are certain types of programming, (i.e., live local news or public affairs programming) for which we should specify an earlier implementation schedule. 43. With respect to MVPDs, we propose to apply the percentages of programming that must be captioned on a system-wide basis. Under this approach, for example, a cable operator would be required to transmit a total of 25% of all the new, non-exempt programming on its cable system with closed captions by the end of the first benchmark period. We believe that this would make possible a more rational, market driven allocation of captioning resources during the transition process. We note, however, that under this approach, a cable operator, for example, could choose to transmit one particular cable network completely captioned, while transmitting three others with no captioning. Also, it might be possible that a cable system could meet its obligation solely by passing through the captioned programs of the broadcast stations it carries. We seek comment on these and other effects of this proposal, and request comment on whether the effects may differ among the various MVPDs. 44. Alternatively, we seek comment on whether the percentages of programming that must be captioned should apply to each program service or channel transmitted by an MVPD. Further, we seek comment on whether, if a broadcast station is retransmitted by an MVPD, compliance with our rules should be the responsibility of the MVPD offering the service directly to the subscriber or the broadcast station programming the channel? We seek comment on similar situations where responsibility for compliance with our proposed closed captioning requirements may rest with more than one video programming provider. We also ask that commenters address the manner in which such obligations should be shared by various providers. 45. We seek comment on whether the determination that a percentage requirement has been met should be based on the amount of programming with captioning that has been shown over a month, or whether it should be based on a week or some other period of time. We recognize that there might be legitimate reasons why certain weeks might have less captioned programming than others. We seek comment on what the period of time should be if we apply the percentages on a system-wide basis, and what it should be if we apply the percentages on a per channel basis. 46. We recognize that, in some instances, the level of captioned programming shown already may exceed our proposals. We expect that this level of captioning will continue. We are also aware that a significant portion of funding for current levels of closed captioning comes from the federal government through Department of Education grants. The availability of such funding for captioning in the future is unclear and may affect the amount of closed captioning that can be provided. 47. Further, to the extent that programming delivered to program providers is closed captioned, and the provider does not edit the programming, we propose to require that the provider must transmit the programming with captions, regardless of whether the provider has already met any percentage requirement. Recognizing that program providers may edit prerecorded captioned programming, and that, therefore, the captioning would likely need to be reformatted, we seek comment on the costs of such reformatting and on whether we should also require that such programming be shown with captions. 48. We recognize that as distribution technologies increasingly convert to digital transmissions, there may be alternative means that become available for captioning programming. For example, it is possible that in the future technology may become available that captions programming through the receiver rather than requiring the transmission of closed captions. We seek comment on whether and if so, how, our captioning rules should be designed to take into account the technological changes that may take place as a result of digital conversion and on what steps we should take to ensure that our captioning rules do not impede the development of such new technologies. 49. We also note that some programming services use multiplexing to offer several programs at the same time. This practice may become more commonplace as there is increasing use of digital compression technology. We seek comment on how to determine closed captioning requirements for programming services offering multiple programs simultaneously. We also seek comment on any other situations, be they due to technological advances or otherwise, where compliance with our closed captioning requirements as proposed would be unworkable. 50. We seek comment on all of these proposals. We ask that commenters explain in detail why any of the proposals are not feasible and request specific alternatives. We recognize that our requirements could incorporate various factors including the type of programming, the time of day the program is offered, audience size, the type of program provider, or number of households served by the provider (e.g., homes in the television market or homes passed by the cable system), or some combinations of these factors. We ask commenters to consider whether these factors should be incorporated into our phase in schedules or be the basis of alternative proposals. Commenters offering such suggestions should be specific and provide information to support their conclusions. Finally, commenters proposing alternative phase in schedules should bear in mind Congress' intent in enacting Section 713 to provide full accessibility to video programming for persons with hearing disabilities and consider the importance of such accessibility. C. Obligations as to Non-Exempt Programming - Transition Rules for Library Programming 1. Background 51. Section 713(b)(2) requires that: (2) video programming providers or owners maximize the accessibility of video programming first published or exhibited prior to the effective date of such regulations through the provision of closed captions, except as provided in subsection (d). We refer to programming first published or exhibited prior to the effective date of our closed captioning rules as "library programming." 52. Networks and program producers request that no mandatory captioning requirements be placed on programming libraries. They claim that attempts to caption such a vast amount of programming immediately would be prohibitively expensive, and that providers are more likely to archive such materials rather than pay to have them captioned. CBS states that it would be unfair to require owners of vintage programming to assume the costs of captioning such programming now, as such costs were neither calculated into the purchase price nor considered in planning the future use of video libraries. NBC recommends that captioning of libraries should only be required if the program was initially exhibited on a national broadcast or cable network, or if the program was captioned for its original exhibition. NAB opposes a captioning requirement for library programming that is distributed by only a few stations or has a very small audience. 53. HBO asserts that the amount of captioning of previously published programming has been steadily increasing and that the success of voluntary captioning efforts proves it unnecessary to require completion of captioning video libraries by a date certain. Similarly, MPAA claims that a requirement of wholesale captioning of video libraries is unnecessary and impractical, claiming that voluntary efforts of the motion picture industry have been successful to date and that the industry will continue to meet demands for captioning where they exist. NCTA asks that the Commission not impose mandatory captioning requirements on programming libraries due to the enormous financial burden such a requirement would place on cable providers. NCTA claims that providers will voluntarily caption popular library programs that are aired on a regular basis, but a requirement that all library programming be captioned will "relegate older movies and series permanently to the archives." 54. With regard to library programming, commenters representing individuals with hearing disabilities interpret the requirement that our rules "maximize the accessibility" of such programming to mean that all library programming should eventually be captioned. NAD notes that little or no cost should be involved in ensuring that previously published captioned programming is transmitted with captions intact, and that therefore such programming should be required to include captions immediately upon the effective date of the rules. Many commenters request that movies and programs that were captioned when first broadcast should be required to be captioned on rebroadcast as well as on videotape. Some commenters also complain about the lack of captions on rental videos and videos of theatrical and broadcast programs which are sold retail. 55. NCI notes that very little captioning has been done of programming produced prior to early the 1980s; that which does exist is primarily home videos and off-network programming. NCI further claims that, to the extent older programming is in the public domain, there is usually no one with sufficient economic interest in the program to fund captioning. Similarly, Colorado Assistive Technology Project et al. ("CATP") claim that relatively few previously published or exhibited programs are captioned when shown as reruns. CATP recommends that we draft regulations guaranteeing that once a program has been captioned, all copies of the program must be equally captioned, with significant fiscal penalties levied on entities who remove or do not copy captioning from previously-captioned material. 56. Individuals with hearing disabilities also acknowledge that captioning of library programming should be accomplished over a longer period of time than that allowed for captioning of new programming. NAD argues that previously published captioned programming should be required to be transmitted with captions immediately upon the effective date of the rules. Captioning of other library programs should be mandated based on a timetable beginning within six months of the effective date, and staggered to reflect differences in the size and resources of the provider, nature of the program, and time of day. NAD further argues that the schedule for library programming should allow a three to five year period for completion of captioning of all library programming which is not subject to the undue burden exemption. 2. Request For Comment 57. An enormous amount of older programming exists, including classic movies and television series, as well as current-run, uncaptioned programming. In considering closed captioning requirements for library programming, we do not believe that the statute requires that all such programming be captioned, given the distinction between new programming ("fully accessible") and library programming ("maximize accessibility") evident in the statutory language of Sections 713(b)(1) and (b)(2). The legislative history supports our conclusion that Section 713 was not intended to require the captioning of all library programming: [T]he Committee expects that . . . preexisting programming will be captioned to the maximum extent possible, with the recognition that economic or logistical difficulties make it unrealistic to caption all previously produced programming. The legislative history of Section 713 also states that, "[i]n general, the Committee does not intend that the requirement for captioning should result in previously produced programming not being aired due to the costs of captions." 58. We believe it inappropriate to mandate captioning of nearly all library programming. First, based on the volume of existing uncaptioned programming, such a requirement could place a significant burden on the owners and providers of library programs created prior to closed captioning requirements. Further, rather than captioning their library programming, providers might elect to remove older, uncaptioned programming from their scheduled offerings rather than captioning such programs, thus reducing the amount and variety of programming options available to all viewers. We seek comment on whether the rules should require that a percentage of library programming (e.g., 75%) ultimately be captioned. We seek comment on what deadline should apply to captioning of library programming and what the relevant time frames for the transition period should be. We seek comment on any criteria that could be considered for establishing phase in schedules, noting that we do not believe immediate or near term captioning of library programming is appropriate. 59. Some commenters assert that captioning of previously published programming is increasing and thus it may be unnecessary to require completion of closed captioned video libraries by a date certain. Commenters who support this approach should indicate how the Commission would ensure that video programming providers or owners "maximize the accessibility" of previously published programming, as required by Section 713(b)(2). 60. For some of the older programs included in these libraries, there may not be a single entity that holds title to or controls the program (e.g., programming for which the copyright has lapsed or which has otherwise been placed in the public domain). Each entity that owns a copy of the program might be responsible for having its copy captioned, which would be economically inefficient. We expect that the market will address any such inefficient outcomes; for example, video providers or owners may elect to wait until another provider or owner has captioned a copy of the program, which could then be duplicated for others, rather than requiring each owner or provider to secure captioning of its own copy. Alternatively, several parties owning copies of the programming could arrange to caption the programming for their use and that of others. We seek comment as to whether our expectations regarding market influences are sound. 61. As with the proposal for mandatory captioning of new programming, we ask that commenters explain in detail why any of the proposals for maximizing captioning of library programming are infeasible and offer specific alternatives. We also seek comment on any criteria that could be considered for establishing phase in schedules and the relevant time frames for the transition periods. 62. We note that under these requirements it is necessary to know when a program was first exhibited or published in order to determine whether it may be shown without closed captioning. We seek comment on whether sufficient information regarding when a program was first published or exhibited is readily available. D. Exemptions of Classes of Programming and Providers Based on Economic Burden 1. Background 63. Section 713(d)(1) provides that: the Commission may exempt by regulation programs, classes of programs, or services for which the Commission has determined that the provision of closed captioning would be economically burdensome to the provider or owner of such programming. 64. Many providers want broad categories of programming to be exempted from any mandatory captioning requirements, and most also do not want to caption "interstitials" (i.e., promotional spots for upcoming programs) or other short-form material. For example, NAB recommends that overnight news feeds and other programming that attracts a small audience be exempted from captioning requirements, and also seeks to exempt local stations from captioning advertising, infomercials or other programming which they air but do not produce. The Recording Industry of America ("RIAA") claims that captioning is not necessarily appropriate or even possible for some music videos, and asks the Commission to exempt music videos from any mandatory requirements. HBO recommends blanket exemptions for live and interstitial programming, as well as pay-per-view and pay-per-channel premium services. 65. The Wireless Cable Association International ("WCA") requests exemption of locally-originated programming, citing the limited production budgets and resources available to such program producers. Along similar lines, the Association of America's Public Television Stations ("APTS") requests that the Commission take into account the limited operating budgets of public television stations in considering standards for exemptions or waivers of mandatory captioning for locally produced programming. ALTS notes that the enormous costs involved with captioning at the station level could exert substantial influence over a station's programming decisions, forcing local stations to forego locally-produced programming in favor of pre-packaged, captioned programming which may not be responsive to the needs, tastes and interests of local viewers. 66. Broadcast and cable providers also claim that a variety of technical issues argue against captioning sports in general, and specifically regional sports. These include: technical or logistical problems with delivering different games to affiliates in various parts of the country at the same time; lack of stenocaptioning services in regions where particular games will be televised, making it impossible for the captioner to see the game and caption it in real-time; and lack of encoding equipment at the site from which the local programming is transmitted by uplink. In addition, providers assert that sporting events are essentially visual, with statistics and progress typically indicated by graphics, thereby eliminating or reducing the need for captioning of such programming. Providers further claim that sports and other live programming is perishable, generally having no residual market, so that production costs may not be spread out over multiple showings, and contend that there is no financial incentive to caption such programs. However, we observe that much national sports programming is captioned despite these issues, and, as reported in the comments, CBS provided real time captioning of the entire 1995 and 1996 NCAA Men's Basketball Championships, in a joint effort among several funding and captioning resources. 67. While providers and program producers raise concerns associated with captioning certain programming, commenters representing the hearing disabled are in favor of mandatory captioning of all programming, stating that "there is no type of programming that should be exempt from captioning." Captioners also want a requirement that all programming be captioned. One commenter points out that cable subscribers with hearing disabilities pay for full cable service even though they can access only a small selection of cable's program offerings due to limited existing captions. Many commenters representing the hearing disabled specifically request mandatory captioning for several types of programming which providers argue should be exempt from captioning requirements, or at least subject only to limited requirements, including weather, sports, interstitials, commercials, and locally-produced programming. 68. With respect to local, live programming, one commenter with a hearing disability points to weather and emergency broadcasts as being of great concern, noting that, without captions, she must guess at the significance of information concerning storm alerts and instructions from emergency management personnel. Several commenters request that captions be required or encouraged for all news and weather programs as well as emergency announcements. Although a high percentage of national and international news is captioned, commenters report problems with local news, weather and emergency messages, which are often poorly captioned or not captioned at all. One commenter states that it is particularly important for locally produced programming to be captioned so that persons with a hearing disability may fully participate in their community affairs. A related problem mentioned in the comments is that emergency messages that scroll across the screen are brief, and usually refer the viewer to an upcoming weather report, which is not captioned. 69. Several commenters involved in creating captions also support captioning for news programming. For example, CATP recommends a requirement that local news be captioned. Other commenters support real-time captioning as the only acceptable form of captioning for live reports. MCS notes that local broadcast news programs typically use teleprompter captioning methods (i.e., ENR captioning) which, MCS argues, may be justified for smaller markets, but are wholly inadequate in most major markets, where live coverage of local events is provided. MCS claims that ENR captioning provides only partial accessibility of the news, because it captions only those portions of the news which are scripted. Caption Colorado also encourages the adoption of real time captioning as the only acceptable standard for news and local live programming, claiming that real-time is the overwhelming choice of persons with hearing disabilities when given a choice between real time or ENR. This commenter claims that approximately 30% of what is said during local live news broadcasts is scripted and therefore using ENR leaves substantial portions of the news uncaptioned and inaccessible to persons with hearing disabilities. They further assert that late-breaking and emergency news require real-time reporting, as there is usually no time to prepare scripts for such reports. In this regard, they contend that the absence of real time captioning leaves persons with hearing disabilities with only the most basic, terse warnings in emergency situations. 2. Request For Comment a. Exemption of Classes of Video Programming 70. Section 713(d)(1) states that the Commission may only exempt classes of programmers and providers from our rules where the requirement to provide closed captioning would prove to be economically burdensome for the entire class. While Section 713 and its legislative history do not define the term "economic burden," we interpret this provision to permit us to exempt those classes of programming where the economic burden of captioning these programming types outweighs the benefits to be derived from captioning and, in some cases, the complexity of adding the captions. We believe the number and scope of our proposed class exemptions must strike a careful balance between the economic burden imposed and Congress' goal of making video programming "fully accessible." 71. We seek to establish a general classification or a number of general classifications of programming for which captioning would be economically burdensome. We note, however, that there are many variables that affect the costs and benefits relevant to closed captioning, and, thus we request detailed comments regarding the appropriate class exemptions that would be consistent with the statutory mandate to make video programming fully accessible to individuals with hearing disabilities. In particular we seek comment on whether a definition of economic burden should be based on factors such as relative market size, degree of distribution, audience ratings or share, relative programming budgets or revenue base, lack of repeat value, or a combination of factors. The following discusses various classes of video programming. 72. Foreign language programming: We ask whether our general exemption should cover foreign language programming. To what extent is the captioning of such programming feasible? For example, are there captioners that are fluent in all other languages? Do foreign language programmers generally tend to have small production budgets and/or provide programming that is viewed by a limited audience? We note that, as is explained above, existing technology in television receivers is only capable of decoding Latin-based alphabets and symbols. To require non-Latin- based alphabets (e.g., Arabic, Hebrew, Japanese) to be captioned is likely to require costly technical upgrades that may be burdensome, if at all possible, to implement. Accordingly, we believe that, at a minimum, an exemption is appropriate for programming that is in languages which are not written using a Latin-based alphabet. We request comment on this proposed exemption and whether this exemption should be extended to all foreign language programming, regardless of the type of characters used to express that language in writing. In considering this proposal, we seek information on the benefits of captioning other foreign programming where Latin-based alphabets may be used and that serves significant population groups, such as the Spanish-speaking population in the U.S. 73. Programming that is primarily textual in nature. We further propose to encompass video programming that is primarily textual within the general exemptions from our requirements for closed captioning. Such programming would include channels dedicated to on-screen program schedules or guides, stock tickers and bulletin boards, and could also include selected programs offered by other programming services. We believe that a requirement for captioning this type of programming is unnecessary because information is already provided visually, with little or no relevant audio track. We seek comment on whether the textual information currently provided by such programming is sufficient to ensure accessibility to persons with hearing disabilities. We also ask commenters to consider what, if any, definition of primarily textual video programming is needed for our rules. 74. Cable access programming. PEG access channel programming typically operates on a relatively small production budget. Therefore, imposing a captioning requirement may place an economic burden on the producers of such programming. However, we believe that some PEG programming is of a high public interest value because it may present important governmental, educational and community information. We request comment on whether PEG access programming should be encompassed by our general exemptions. We also seek comment on whether there are certain types of PEG access programming for which we should require captioning. If so, how should we distinguish between PEG access programming that should be encompassed by our general exemptions and that which should not be exempt? 75. We do not believe, however, that leased access channels should be encompassed by our general exemptions from captioning requirements. We do not believe that captioning requirements for leased access channels would be economically burdensome, as it might be for PEG access channels, since these channels are intended to serve as commercial outlets for programming. To some extent, commercial leased access channels are expected to be used by nationally-distributed programming networks. We tentatively conclude that closed captioning would not be economically burdensome on leased access programming as a class, although there may be circumstances where exemptions under Section 713(d)(3), the undue burden standard, might apply. We request comment on this tentative conclusion. Commenters supporting the inclusion of leased access programming within the general exemptions should consider whether there should be an exemption for some but not all leased access programming. 76. Instructional Programming. Locally produced and distributed instructional programming typically operates on a relatively small production budget. Thus, a captioning requirement may be economically burdensome to the program's providers or owners and might result in the loss of such programming. We are concerned, however, that such an exemption might deprive persons with hearing disabilities of access to important educational programming. We seek comment on whether such programming should be encompassed by our general exemptions. We also request comment on whether there are alternatives to an exemption for this class of programming that would allow it to be closed captioned without imposing significant economic burdens that would result in a loss of certain programs. With respect to nationally-distributed instructional programming, we note at least some of this programming may be prerecorded and have repeated showings. Should such programming be encompassed by our exemptions from closed captioning requirements? 77. Advertising. There are several types of advertising including national and local short form advertising (i.e., traditional commercials) and local and national long form advertising (e.g., infomercials). We seek comment on whether all advertising or certain types of advertising should be encompassed by our general exemptions. We seek comment on whether a requirement to close caption commercials would impose an economic burden relative to the typical production budgets for such commercials, and the typical revenues the commercials generate. Could captioning costs be offset by the revenues produced by the commercials? Alternatively, would a captioning requirement significantly raise the cost of certain advertising, especially local advertising that reaches small audiences which is currently inexpensive, and prevent some entities from advertising? We note that there is likely to be a marketplace incentive for advertisers to caption their commercials to attract consumers with hearing disabilities and seek comment on this assumption. We observe that many national advertisers have already recognized the benefits of captioning their commercials. We further believe that there will be a greater incentive for advertisers to caption their commercials once a significant amount of programming is captioned, as uncaptioned commercials will seem inconsistent with surrounding captioned programming for the individuals with hearing disabilities who are attracted to the programming because of its accessibility. We also note that in some advertising a portion of the information is provided textually or graphically and may serve as an alternative closed captioning. 78. Home shopping programming. We are aware that home shopping channels are similar in some ways to commercials in that they are intended to sell products and present a portion of the information provided to consumers in textual form. However, we do not believe that all of the descriptive material and information provided by home shopping program hosts is currently available in textual form on the television screen. Thus, we do not propose to include home shopping programming in the classes of programming exempt from our captioning requirements. We seek comment on this tentative conclusion. Commenters who contend that this requirement is not feasible or would pose an economic burden on the providers or owners of such programming are requested to provide specific support for their contentions, including relevant cost data. 79. Interstitials and promotional advertisements. From the information we have gathered, we conclude that most interstitials and promotional advertisements provide their principal information in textual form. Thus, given the number of such announcements and the short time period in which they are produced, we tentatively conclude that the burden of requiring captioning of interstitials and promotional advertisements outweighs the benefit of a mandatory requirement for captioning, and thus interstitials and promotional advertisements should be included in our general exemptions. We seek comment on this tentative conclusion. We believe, however, that the basic information provided by these types of announcements should be displayed in some textual or graphic form in order to provide accessibility to persons with hearing disabilities. 80. Political advertising. Political advertising is important programming in that it provides information about candidates for public office, which is beneficial to persons with hearing disabilities, as it is for all Americans. Requiring parties to close caption political advertising, however, could impose an economic burden and, thus, might prevent some of this type of advertising, especially political advertising for local elections. Accordingly, should this programming be included within our general exemptions? If it is not exempt, to what extent would a requirement for closed captioning of political advertisements be inconsistent with the anti- censorship provisions of Section 315 of the Communications Act? 81. Fundraising activities of noncommercial broadcasters. We tentatively conclude that live portions of noncommercial broadcasting stations' fundraising activities, e.g., pledge drives and on-air auctions, should be included within the classes of programming exempt from our closed captioning requirement. Noncommercial stations use this type of programming in lieu of commercials to raise money to support their activities. We are aware that noncommercial stations generally have fewer resources than commercial providers to raise money to finance their operations and the economic burden of captioning live fundraising activities might outweigh the benefits of captioning such programming. We seek comment on whether there are less economically burdensome alternatives to closed captioning for such programming that would ensure accessibility. For example, should we require periodic textual graphics or captioning during a fundraising program that would summarize the highlights of the program as an alternative to full closed captioning? We seek comment on this proposal and solicit alternative suggestions. 82. Music programming. There are numerous types of music included in video programming and musical programming. We believe that some types of music should be captioned, while it would be reasonable to include other types of music programming in the classes of exempt programming. With respect to music videos, we note that many of these programs are already being captioned, and that the lyrics of many songs are readily available for use by off line captioners. Music videos are not highly perishable, and often have significant production budgets, sometimes along the lines of a short film. The cost of captioning music videos can be spread over the many times they are distributed and thus a requirement to caption them should not be overly burdensome. Thus, we tentatively conclude that these programs should be captioned. We seek comment on this proposal. However, we tentatively conclude that several types of music should be encompassed by the classes of programming we exempt from captioning requirements. We believe that background music, and performances where the music is primarily instrumental (e.g., symphony concerts, ballets) should be encompassed by the classes of programming we exempt. We seek comment on whether live performances should be included within our general exemptions. With respect to background music, such as theme songs from television shows and feature films, we recognize that the lyrics may be important to the enjoyment of the programming and seek comment on whether we should require them to be captioned. We propose, however, to require that any rebroadcast of a live musical performance (that is not primarily instrumental) be captioned as it would be a prerecorded program. We seek comment on these tentative conclusions. 83. Weather programming. We propose not to include weather programming in our general exemption. Although there is often graphic information included in this programming, we believe that a significant amount of information is conveyed in the audio portion which is not captured by the graphics accompanying the report. Also, we note that satellite pictures, which are an integral part of most weather programs, are difficult to comprehend without the meteorologist's oral explanation. Given that weather conditions can and often do directly affect health and safety concerns, we tentatively conclude that it would be inappropriate to include weather programming in our general exemptions from our captioning requirements. In addition, to the extent that weather reports are part of local news programming, we do not believe that the captioning is economically burdensome. Weather reports can be scripted and included in the teleprompter text that is converted to captioning at virtually no cost using the ENR method of captioning that is common at many local stations. We seek comment on this tentative conclusion. We also seek comment as to the feasibility of captioning weather programming, and whether the cost of such captioning would outweigh its utility. 84. Sports programming. We do not believe that all sports programming should be encompassed by our general exemptions. There is no evidence that the captioning of sports programming, in general, is economically burdensome. We note that a significant amount of nationally distributed sports programming has been captioned voluntarily as has some regional sports programming. We also do not believe that all local sports programming should be exempt from captioning because, to some extent, this type of programming may involve major league sports teams, large production budgets, and may achieve large audiences comparable to that of some national services. There may be, however, types of sports programming for which a closed captioning requirement would be burdensome, such as locally produced college or high school sports. Should those types of sports programming for which closed captioning would be economically burdensome fall under our general exemptions? In addition, we seek comment on whether there are alternatives to a closed captioning requirement for this type of programming, e.g, presentation of the basic information in textual or graphical form, that would be less burdensome than a closed captioning requirement. b. Exempt Classes of Video Providers 85. While the statute provides that we also may exempt classes of video providers, we believe that a blanket exemption even for very small providers is unnecessary, because the various providers distribute the same types of programming to consumers, and all classes of providers appear to have the technical capability to deliver closed captioning to viewers intact. We request comment on whether this conclusion is sound. E. Exemptions Based on Existing Contracts 1. Background 86. Section 713(d)(2) exempts video programming providers or owners from our closed captioning requirements to the extent that such requirements are inconsistent with existing contracts. Specifically, Section 713(d)(2) states: a provider of video programming or the owner of any program carried by the provider shall not be obligated to supply closed captions if such captions would be inconsistent with contracts in effect on the date of enactment of the Telecommunications Act of 1996 [February 8, 1996], except that nothing in this section shall be construed to relieve a video programming provider of its obligations to provide services required by Federal law. 2. Request For Comment 87. The language of Section 713(d)(2) exempts programming from any closed captioning requirements we may adopt, if applying such requirements would be "inconsistent" with an existing contract. We tentatively conclude that contracts which affirmatively prohibit closed captioning would fall within this exemption and we seek comment on this conclusion. Such contracts do not appear to be typical but may have been entered into when the program creator wishes to maintain total creative control over the product involved. A provider that entered into such a contract could find itself unable to use the product at all if this exemption provision did not exist. 88. However, we recognize that it is possible that contracts may contain more general language, not explicitly mentioning closed captioning, that might nonetheless be inconsistent with captioning. We seek comment on the types of provisions that might be contained in programming contracts that would be inconsistent with a captioning requirement. We seek such comment in order to determine whether we need to identify types of contract provisions that may be eligible for exemption under Section 713(d)(2) in addition to those that specifically prohibit closed captioning. We note that a broad interpretation of this provision, which might exempt all existing contracts other than those that specifically provide for captioning, may be contrary to Congress' intent to increase the availability of captioning. Under this latter interpretation, a large volume of programming covered by long term contracts, but not yet produced, would never be captioned. F. Exemptions Based on the Undue Burden Standard 1. Background 89. Section 713(d)(3) states that: a provider of video programming or program owner may petition the Commission for an exemption from the requirements of this section, and the Commission may grant such petition upon a showing that the requirements contained in this section would result in an undue burden. Section 713(e) defines undue burden: Undue Burden.- The term "undue burden" means significant difficulty or expense. In determining whether the closed captions necessary to comply with the requirements of this paragraph would result in an undue economic burden, the factors to be considered include- (1) the nature and cost of the closed captions for the programming; (2) the impact on the operation of the provider or program owner; (3) the financial resources of the provider or program owner; and (4) the type of operations of the provider or program owner. 90. Section 713(d)(3) allows individual video services providers or owners of programming to seek an exemption from the closed captioning requirements based on their particular circumstances. While Section 713(d)(1) permits the Commission to exempt an entire class of programming or video provider from its closed captioning rules, this provision allows the Commission to look at specific circumstances faced by an individual video service provider or program owner. Section 713(d)(3) provides for the Commission to establish a procedure to consider exemptions from our closed captioning rules on a case-by-case basis and to tailor a remedy to fit those circumstances. Significantly, the language of this provision does not limit the Commission to considering only these factors, but rather seems to invite the consideration of other relevant factors. According to the legislative history, Congress intended to permit the Commission to balance the need for closed captioned programming against the possibility of inhibiting the production and distribution of programming and thereby restricting the diversity of programming available to the public. 2. Request For Comment 91. The Undue Burden Standard/Factors. We request that commenters address the factors the Commission should consider when deciding whether particular petitions for exemptions based on undue burden should be granted. As already noted, the specific standard for an exemption is whether the captioning would involve "significant difficulty or expense" and Congress identified four factors that are to be considered in addressing this question. Because the statute states that the factors to be considered "include" the four listed factors, the statute seems to invite the Commission to consider other relevant factors besides those specifically listed in Section 713(e). Thus, we ask commenters to identify additional factors that might demonstrate that a closed captioning requirement imposes an undue burden on a video programmer or provider and should be exempt from a captioning requirement. Commenters supporting wider discretion for parties seeking an exemption should offer guidelines to assist parties seeking relief and the Commission in its decision making process. 92. How the Exemption Factors Should be Applied. Some commenters have proposed standards for individual exemptions based on the undue burden criteria. The Massachusetts Commission for the Deaf and Hard of Hearing urges the Commission to adopt an objective standard to determine if captioning is an undue burden on a small entity. Conversely, one commenter contends that formulas not be used because "creative bookkeeping" might be used to manipulate such a standard. NAD suggests that the Commission avoid specific standards and instead require a relatively high threshold for programmers to demonstrate an undue burden. Furthermore, NAD suggests the Commission adopt the undue burden standard provided in the ADA as a model. 93. The League for the Hard of Hearing ("LHH") suggests that the undue burden test should involve a cost/benefit analysis. Specifically, the LHH proposes the Commission determine an acceptable percentage of production costs for captioning. Productions for which the cost of captioning would exceed that percentage would not be required to be captioned. The LHH also suggests that at times the Commission should consider the percentage of the advertising budget required to provide closed captioning. One commenter proposes that programs with production budgets of less than $25,000 should be eligible. They also suggest that captioning should be required if it would represent less than 10% of the production budget. 94. NAB suggests that the Commission should employ this provision to allow stations to experiment with other less expensive means of achieving the end result such as on-screen "bugs" containing score and other information for sports programming. A&E Television Networks ("A&E") suggests that in formulating an undue burden standard, the Commission should consider much the same type of economic factors to be considered in developing exemptions under Section 713(d)(1). 95. To the extent objective criteria can be developed, we believe that would facilitate action on exemption requests. Thus, we invite commenters to suggest what objective criteria might be applicable. Commenters should address whether or not we should require parties to provide specific facts or meet objective tests to prove an undue burden or whether petitioners should have wider discretion in demonstrating that, under their specific circumstances, the closed captioning requirements would constitute an undue burden. Commenters supporting objective tests should provide specific examples of the kinds of financial, demographic or other data they believe we should consider when making these determinations. Commenters also should provide specific parameters for evaluating these data. Commenters supporting wider discretion for parties seeking an exemption should offer guidelines to assist both parties seeking relief and the Commission in its decision making process. We also seek comment on what specific information petitioners should provide in order to demonstrate the factors needed to prove an undue burden. 96. As noted, NAD urges that we adopt rules patterned after the ADA's undue burden standard. However, we do not believe that the ADA process is directly transferable. In this regard, we note that there are significant differences between the ADA undue burden standard and the four factors adopted by Congress in Section 713. However, we seek comment on what, if any, portion of the ADA process may provide useful insight in the context of the captioning exemption. 97. Finally, we seek comment on the possibility of allowing undue burden exemptions subject to conditions in some instances. This would allow us to require an alternative means of serving persons with hearing disabilities while waiving our closed captioning requirements. For instance, a small local station might seek an exemption from closed captioning its local news. In some situations, we might find it appropriate to grant an exemption subject to a condition that the station provide, for example, greater use of textual graphics. Such conditional exemptions would allow us to encourage alternative (though admittedly less desirable) means of providing service to persons with hearing disabilities in situations where no service would otherwise be available. 98. Procedure. In developing procedures and standards for evaluating individual petitions for exemption from our closed captioning rules, we must consider the administrative burden on the parties to such a proceeding. We particularly note that in many situations, the parties most likely to seek an exemption will be smaller entities with limited financial resources. In order to accommodate the needs of such entities, we seek to establish procedures that minimize administrative burdens while ensuring that the statutory requirements for such showings are fulfilled. We are also concerned that our procedures allow for quick and efficient resolution of these matters. 99. We propose to use standard "special relief" or waiver type procedures that are familiar and readily accessible to many of the parties that might seek such an exemption. An exemption requested under Section 713(d)(3) should allow for public notice and opportunity for public comment on the petition and factual information would have to be supported by affidavits. Furthermore, such an individualized process will allow the Commission to determine that the programming provider or owner meets some criteria that justifies waiving the rule for a given reason and will further allow the Commission to fashion a remedy designed for those circumstances. The exemption process would permit the Commission to grant a party a partial waiver or temporary waiver if warranted instead of a complete exemption from the rules. For example, a cable channel might distribute mostly foreign language programming which might be exempt. If, however, it also were to distribute a limited amount of English language programming, it might seek a waiver of the rule in order to avoid captioning a relatively small portion of its programming if doing so would constitute an undue burden. 100. In the alternative, we could allow video services providers or owners to petition for exemptions as part of more widely applicable rulemakings. To the extent that rules of general applicability could be adopted to address exemptions for broader classes of programming or providers than what fall within our general exemptions, this may be more efficient and less cumbersome than individual petitions for waiver. This could conceivably result in fewer proceedings since the result of one rulemaking could be applied to many different situations and would be applicable to all similarly situated video providers. 101. We also solicit comment on which parties should be permitted to seek an exemption from our closed captioning requirements. Specifically, should we limit the process to video service providers or owners or should we also permit program producers and syndicators to seek an exemption? Allowing producers or syndicators to petition for an exemption could be more efficient since the resulting exemption could allow the programming in question to be more widely distributed. Accordingly, commenters should address the advantages and disadvantages of allowing different parties access to the exemption process. 102. Finally we seek comment on whether exemptions granted under Section 713(d)(3) should be for a limited period of time only. This would allow the Commission to periodically reevaluate a particular waiver to determine if it is still warranted. G. Standards for Accuracy and Quality 1. Background 103. Section 713 does not require the Commission to adopt rules or standards for the accuracy or quality of closed captioning. However, in the Notice of Inquiry, we sought comment on these issues based on reported problems with existing closed captions. As the Report indicates, viewers recount numerous problems with closed captioning. These include problems associated with the depiction of the audio portion of a video program, such as the accuracy of the transcription of the dialogue, appropriateness of display speed in terms of the audience's reading capability, spelling and grammatical accuracy, and overall completeness of the captioning service in terms of not omitting critical portions of the dialogue. There are also technical problems such as the captions not being delivered intact, captions not synchronized with the video portion of the program, captions ending before the end of the programming, programming without captions even though the program indicates captioning, or captions transmitted during one offering of the program but not another. 104. Inherent in a captioning obligation is the possibility of some definition of a minimal level of quality necessary to demonstrate compliance with the requirement. Thus, we believe that it is well within the Commission's discretion to consider whether to adopt rules, standards, or guidelines that address these matters. 105. We observe that commenters disagree on the effect that mandatory captioning will have on the quality and accuracy of closed captioning. Some argue that market forces should be allowed to control this aspect of captioning, thereby both increasing the quality of captioning and keeping costs down. These commenters contend that it is in the interest of program producers and providers to ensure that the captioning included in their programming is of high quality. Others believe that mandatory captioning without quality standards will promote a decline in captioning quality. NCI, one of the larger caption suppliers, states that the Commission should consider minimum quality standards, sufficient to ensure consistent, adequate service to the public without impairing competition among captioning services. However, MCS, another large supplier of captioning, disagrees and states that standards are unnecessary. 106. Numerous commenters representing the hearing disabled state that there is a need for the Commission to adopt minimum standards or guidelines to ensure that individuals with hearing disabilities have equivalent access to video programming as is available to other viewers. They also assert that closed captioning should be treated like the soundtrack, inseparable from the program. Thus, they contend that guidelines are needed to address the accuracy, content, style, and readability, including whether captions should be verbatim. These commenters recommend the following guidelines for the Commission's consideration: Caption data and information contained in the soundtrack must be delivered intact throughout the entire program. Captioning must transmit information about the audio portion of the program which is functionally equivalent to the information available through the program's soundtrack. Captions must include all elements of the soundtrack necessary for accessibility, including verbal information, identification of the speaker (if it is not apparent), sound effects, and audience reaction. Standards for proper spelling, grammar, timing, accuracy, and placement should be devised. Captions should be provided in the style and standards that are appropriate for the particular type of programming that is being captioned, e.g., real-time captioning should be required for local newscasts and other live programming. Captioning must be reformatted as necessary if the programs on which they are included have been compressed or edited. Captioning must remain intact as it moves from its point of origination throughout the distribution chain to the local video provider. Program tapes should be labeled as to whether they are captioned to ensure that the closed captioned master tape is used for duplication as the program moves throughout the distribution chain. Open character generated announcements must not obscure program captioning, and vice versa. Standards must be developed to ensure the appropriate placement of these scrawls. 107. In addition, commenters suggest that the Commission seek input from consumers with hearing disabilities in establishing these guidelines and to review the guidelines to ensure that they are having the desired effect. 108. Commenters also address whether captioning services or individuals providing the captioning should meet certain credentials, especially for real time captioning. Several commenters state that criteria should be established to certify caption writers. For example, one commenter proposes that real time caption writers be capable of a minimum rate of 250 words per minute with almost no errors and that off-line captioning should contain no errors. In order to eliminate the problems associated with electronic newsroom captioning, it has been recommended that the Commission require local news and other live programming to be captioned by real time stenocaptioners. Currently, the number of real time captioners is small. 109. With respect to the technical quality of existing closed captions, we observe that the basic technical compatibility among captioning services is assured by virtue of Section 15.119 of our rules, which sets forth the technical requirements for transmission and display of closed captioning. In addition, Section 76.606 requires that cable operators deliver existing captions intact. However, it is reported that transmission problems result in missing or incomplete captions. Sometimes captions are stripped when the signal from the point of origination passes through a local provider. This results from an engineering monitoring error at the provider. Examples of this problem are the loss of captions at the end of network programs or the failure of cable companies to turn on equipment needed to transmit existing captions. In addition, as programming is duplicated or prepared for transmission, improperly adjusted signal processing equipment can delete line 21, introduce errors, or result in captions not being synchronized with the video portion of the program. Time compression of programming to fit it into specific time blocks may also destroy captions. Finally, interference and poor quality reception may impair caption quality, sometimes causing individual letters to appear as square white blocks. Open character generated announcements, such as emergency warnings, school closing and weather advisories can be obscured by the captions or vice versa. 2. Request For Comment 110. We believe that the technical quality issues should be addressed by the Commission. Current technology is sufficient to ensure that every video programming provider is capable of transmitting the captioning included with the programming to consumers. The loss of captioning at the end of the programming and other reported technical problems appear to be the result of lax maintenance and monitoring of equipment. We believe that program providers should be responsible for the transmission of the captioning and must take whatever steps are necessary to monitor their equipment and signal transmission to ensure that captioning is included with the video programming that reaches consumers. Thus, we propose to adopt guidelines relating to the technical quality of closed captioning. We note that Section 76.606 of the Commission's rules requires cable operators to deliver existing captions intact. We propose to extend the provisions of this rule to all video program providers, regardless of distribution technology, to ensure that programming with closed captions is delivered to viewers in a complete manner. 111. With respect to the non-technical aspects of quality and accuracy, however, it is our tentative view that we should not attempt to impose standards at the start of our phase-in of closed captioning regulation. The non-technical aspects of the quality of captioning include such matters as accuracy of transcription, punctuation, placement, identification of nonverbal sounds, pop-on or roll-up style, verbatim or edited for reading speed, and type font. We seek comment as to whether accuracy of spelling in captions should be considered a non-technical issue, or whether our captioning rules should include requirements for spelling accuracy. In this context, we note that spelling accuracy is included in the minimum standards for TRS. We know that the quality of captioning is a matter of considerable importance to those viewing captions. We recognize that captions must provide information substantially equivalent to that of the audio portion of a video program in order to be useful and ensure accessibility to individuals with hearing disabilities. Captions also should not interfere with the viewability of the video portion of the program. However, we believe that there are good reasons to defer action on this issue in order to provide time for the captioning community to adjust and adapt to the new environment created by our rules. If, after a period of experience, it becomes apparent that quality levels are unsatisfactory, we can revisit this issue. 112. This tentative judgment is based on several considerations. We are concerned about the availability of captioning services and stenocaptioners, the cost of captioning the significant amounts of video programming we propose to require to be captioned, and the difficulty of developing and administering quality standards. 113. It is evident that there is going to have to be an increase in the resources and individuals involved in the captioning process. Until now, much captioned programming has been prerecorded -- prime time series, movies, first run syndication programming, etc. Under the rules we propose, we will require increasing amounts of live programming to be captioned where the captions must be created simultaneously with the programming. Live captioning involves different and more advanced skills than those needed for prerecorded programming. It is unclear that the number of stenocaptioners with advanced training to provide such captions at the highest quality levels is sufficient at this time to meet the expanded demand for stenocaptioning services that our proposed rules will engender. Thus, at the beginning, as experience is being gained, quality captioning service may simply not be available. However, we believe that to postpone implementation of closed captioning regulations would disserve those individuals who will benefit from the availability of captioning. 114. Moreover, in some contexts it may be virtually impossible to meet very high levels of accuracy. As the record indicates, real time captioning is difficult and requires considerable training and expertise. In addition, accurate real time captioning of complex, highly technical or unfamiliar subject matter may be dependent on the availability, quality and breadth of computer dictionaries that are activated by the steno machine inputting the captions. To impose a standard of quality on the captioning of such programming might result in the loss of service, which is not the intent of Section 713 or our rules. Thus, adequate but not high quality captions may need to be acceptable for at least the short term. 115. The cost of closed captioning can be expensive, especially for high quality captioning of live programming. Imposing a higher cost quality requirement would cause captioning to be more "economically burdensome" and thus necessitate more exemptions from the requirement and a lower overall availability of captioning. As discussed above, the cost of captioning can vary from $120 to $2500 per hour, based primarily on the quality demanded. When considered in the context of the large amounts of programming to be captioned, the difference between the minimum and maximum cost of captioning can be substantial. For example, a broadcast station that produces three hours of live local programming a day (e.g., local news broadcasts), would need to spend $131,000 a year to caption that programming at the lowest reported rate for real time captioning of $120 an hour, but $1,310,400 a year at $1200 per hour, the highest estimated rate for real time closed captioning. 116. Administrative oversight of quality issues also would pose difficult problems. We believe that it would be difficult to establish criteria that would provide threshold measures of the usefulness of the captioning, such as a maximum number of typographical errors or misspelled words per hour of programming. At this point in the development of closed captioning, it appears that there is a diversity of opinion even within the community of hearing disabled and among captioning services regarding what should be considered high quality and accurate closed captions. Moreover, there does not appear to be a consensus regarding the best style or manner of captioning. Thus, at the outset at least, we believe it preferable for those providing captioning to get the basic infrastructure in place and for the Commission to use its resources to monitor and administer the basic obligations. We would, however, encourage industry groups and individuals with hearing disabilities to work together to establish voluntary standards similar to the guidelines proposed in the comments. 117. Furthermore, we are concerned that regulation of "quality" could hinder the development and expansion of closed captioning unnecessarily, and unintentionally limit the number of programs and the types of programs that will be captioned. While it appears, for example, that a verbatim transcription is generally to be preferred, this is not always the case. In some circumstances, for example, spoken words may need to be edited for reading speed. Children's programs, for example, may be edited for a slower reading speed. If quality were defined in terms of the accuracy of a verbatim transcription, any regulations we adopt could interfere with the captioners' art. Additionally, we do not have clear evidence regarding whether it would be better not to have captions at all for a considerable period of time or for several limited categories of programming rather than captions with some errors which allow the viewer the opportunity to take advantage of available programming, albeit not perfect in terms of the closed captioning. 118. We further believe that the adoption of rules that require closed captioning as an integral part of video programming will provide a marketplace incentive for program providers and producers to distribute the best quality captioning possible. It appears that all of the parties involved have incentives to increase the quality of captioning within the allowable cost constraints. Moreover, as the demand for captioning increases, we expect competition among caption suppliers also will serve to set an industry standard for acceptable levels of quality and accuracy. While not proposing specific standards now, we propose to monitor the closed captioning that results from the implementation of our rules and to revisit this issue in the future if we believe that standards for quality and accuracy may be warranted. 119. We seek comment on these tentative conclusions not to adopt specific standards at this time. We ask that parties who disagree with this approach provide specific standards or guidelines that could be implemented, monitored, and enforced as we phase in our closed captioning requirements. Commenters are asked to consider the costs of implementation of any standards they proposed, the effect on the quantity of captioning that can be produced under the proposed standards, and the availability of captioners with the required skill levels to fulfill such requirements. 120. We also do not propose to establish minimum credentials for those employed to provide closed captioning for video programming. We believe imposition of such a standard would unnecessarily delay implementation of any closed captioning requirements, without any evidence that only those passing a specific test are the best qualified to provide this service. Moreover, we expect that the quality of closed captioning will improve as the amount of captioning increases and that the marketplace will establish standards for those employed to prepare captions. We seek comment on this tentative conclusion. Commenters who disagree with this assessment are asked to provide specific evidence for the need for such standards and to provide precise standards for caption providers that the Commission could implement and enforce. 121. We further conclude that it is not appropriate or necessary to restrict the captioning methodology used to achieve the goal of maximizing available captioning as long as the criteria for captioning proposed above are met. We seek comment on this conclusion. We are concerned that any restrictions on the method of captioning would prevent certain types of programming from being captioned. For example, we note the drawbacks of the ENR method, especially when not all aural portions of a program are scripted. While we would prefer that program providers use other methods that permit more complete captioning, we are aware that this method has an advantage over other methods in that once an initial investment is made in equipment and software, it is relatively cost free. Using this method of captioning, material that might otherwise not be captioned could be captioned. In the alternative, every broadcast station with local programming and cable system with local origination programming would need to employ staff captioners, which could be prohibitively expensive and result in the loss of programming. Thus, we believe that, at least for the short term, we should not prevent program providers from using this or any other method. We seek comment as to whether we should revisit this issue during the implementation period established by our rules. Commenters supporting regulation of the methods used for closed captioning should provide information regarding the rationale for limiting the permissible captioning methodology. In addition, comments should set forth specific proposals for such requirements. IV. ENFORCEMENT AND COMPLIANCE REVIEW MECHANISMS 122. We tentatively conclude that any closed captioning requirements we ultimately adopt will best be enforced through the existing types of complaint processes. We propose to permit private parties and government agencies to file complaints with the Commission regarding the implementation of our transition requirements for closed captioning. We also propose to require the complaining party to notify the video programming provider of the complaint. We propose to require that all complaints be accompanied by the best available documentation, such as viewing logs or video tapes. If we determine that the complaint appears valid, we would notify the video programming provider of this determination. The video programming provider would then be permitted to respond to the complaint. We seek comment on this proposal. Commenters should address the potential effectiveness of the proposed process. We also encourage commenters to suggest modifications to this process which may improve its effectiveness and efficiency. Finally, commenters should address what elements we should require for a valid complaint. For instance, in the case of subscriber complaints, should we require more than one complaint. We note that the legislative history provides that the remedies under Sections 207 and 208 of the Communications Act are available to enforce compliance with Section 713. We seek comment on the applicability of these provisions. 123. We are also concerned with maximizing administrative efficiency and minimizing complaints that are better resolved by the video program provider or through informal processes. Accordingly, we seek comment on a proposal to require complainants to first notify the video programming provider before filing with the Commission and allowing the video programming provider a period of time to resolve the complaint at the local level. Under this proposal, a party would be permitted to file with the Commission only after the video provider fails to respond to the complaint or does not satisfactorily resolve the problem. We believe that this proposal may serve to minimize the administrative burden on all parties involved in the process, including the Commission. We seek comment on this alternative as well as any others that might minimize the administrative burden and potential delays in resolution of valid complaints. 124. We further seek comment on alternative methods or information needed to verify compliance. We could require that each entity responsible for compliance with our closed captioning rules retain in a public file, or have available on request, records sufficient to verify compliance. For example, we could require video programming providers to demonstrate their compliance by placing information regarding the amount of closed captioned programming they distribute in a public file. Commenters should address the possible effectiveness of this type of procedure. We seek comment on this mechanism and how it might be implemented. V. ADMINISTRATIVE MATTERS A. Initial Regulatory Flexibility Analysis for the Notice of Proposed Rulemaking 125. Pursuant to Section 603 of the Regulatory Flexibility Act ("RFA"), the Commission has prepared the following initial regulatory flexibility analysis ("IRFA") of the expected impact of these proposed policies and rules on small entities. Written public comments are requested on the IRFA. These comments must be filed in accordance with the same filing deadlines as comments on the rest of the Notice but they must be have a separate and distinct heading designating them as responses to the IRFA. The Secretary shall cause a copy of this Notice to be sent to the Chief Counsel for Advocacy of the Small Business Administration ("SBA") in accordance with Section 603(a) of the RFA. 126. Reason for Action and Objectives of the Proposed Rule: The 1996 Act requires the Commission to promulgate rules designed to maximize the availability of closed captioned programming. The Commission is issuing this Notice to seek comment on proposed rules intended to implement this provision of the 1996 Act. 127. Legal Basis: This Notice is adopted pursuant to Sections 4(i), 4(j) and 713 of the Communications Act of 1934, as amended, 47 U.S.C.  154(i), 154(j), 613. 128. Description and Number of Small Entities Affected: The Regulatory Flexibility Act defines the term "small entity" as having the same meaning as the terms "small business," "small organization," and "small business concern" under Section 3 of the Small Business Act. A small business concern is one which: (1) is independently owned and operated; (2) is not dominant in its field of operation; and (3) satisfies any additional criteria established by the SBA. 129. Small MVPDs: SBA has developed a definition of a small entity for cable and other pay television services, which includes all such companies generating $11 million or less in annual receipts. This definition includes cable system operators, closed circuit television services, direct broadcast satellite services, multipoint distribution systems, satellite master antenna systems and subscription television services. According to the Bureau of the Census, there were 1423 such cable and other pay television services generating less than $11 million in revenue that were in operation for at least one year at the end of 1992. We will address each service individually to provide a more succinct estimate of small entities. We seek comment on the tentative conclusions below. 130. Cable Systems: The Commission has developed its own definition of a small cable company for the purposes of rate regulation. Under the Commission's rules, a "small cable company," is one serving fewer than 400,000 subscribers nationwide. Based on our most recent information, we estimate that there were 1439 cable operators that qualified as small cable companies at the end of 1995. Since then, some of those companies may have grown to serve over 400,000 subscribers, and others may have been involved in transactions that caused them to be combined with other cable operators. Consequently, we estimate that there are fewer than 1439 small entity cable system operators that may be affected by the decisions and rules proposed in this Notice. 131. The Communications Act also contains a definition of a small cable system operator, which is "a cable operator that, directly or through an affiliate, serves in the aggregate fewer than 1% of all subscribers in the United States and is not affiliated with any entity or entities whose gross annual revenues in the aggregate exceed $250,000,000." The Commission has determined that there are 61,700,000 subscribers in the United States. Therefore, we found that an operator serving fewer than 617,000 subscribers shall be deemed a small operator, if its annual revenues, when combined with the total annual revenues of all of its affiliates, do not exceed $250 million in the aggregate. Based on available data, we find that the number of cable operators serving 617,000 subscribers or less totals 1450. Although it seems certain that some of these cable system operators are affiliated with entities whose gross annual revenues exceed $250,000,000, we are unable at this time to estimate with greater precision the number of cable system operators that would qualify as small cable operators under the definition in the Communications Act. 132. MMDS: The Commission refined the definition of "small entity" for the auction of MMDS as an entity that together with its affiliates has average gross annual revenues that are not more than $40 million for the preceding three calendar years. This definition of a small entity in the context of the Commission's Report and Order concerning MMDS auctions that has been approved by the SBA. 133. The Commission completed its MMDS auction in March 1996 for authorizations in 493 basic trading areas ("BTAs"). Of 67 winning bidders, 61 qualified as small entities. Five bidders indicated that they were minority-owned and four winners indicated that they were women- owned businesses. MMDS is an especially competitive service, with approximately 1573 previously authorized and proposed MMDS facilities. Information available to us indicates that no MDS facility generates revenue in excess of $11 million annually. We tentatively conclude that for purposes of this IRFA, there are approximately 1634 small MMDS providers as defined by the SBA and the Commission's auction rules. 134. ITFS: There are presently 2032 ITFS licensees. All but one hundred of these licenses are held by educational institutions. Educational institutions are included in the definition of a small business. However, we do not collect annual revenue data for ITFS licensees and are not able to ascertain how many of the 100 non-educational licensees would be categorized as small under the SBA definition. Thus, we tentatively conclude that at least 1932 licensees are small businesses. 135. DBS: As of December 1996, there were eight DBS licensees. However, the Commission does not collect annual revenue data for DBS and, therefore, is unable to ascertain the number of small DBS licensees that could be impacted by these proposed rules. Although DBS service requires a great investment of capital for operation, we acknowledge that there are several new entrants in this field that may not yet have generated $11 million in annual receipts, and therefore may be categorized as a small business, if independently owned and operated. 136. HSD: The market for HSD service is difficult to quantify. Indeed, the service itself bears little resemblance to other MVPDs. HSD owners have access to more than 265 channels of programming placed on C-band satellites by programmers for receipt and distribution by MVPDs, of which 115 channels are scrambled and approximately 150 are unscrambled. HSD owners can watch unscrambled channels without paying a subscription fee. To receive scrambled channels, however, an HSD owner must purchase an integrated receiver-decoder from an equipment dealer and pay a subscription fee to an HSD programming packager. Thus, HSD users include: (1) viewers who subscribe to a packaged programming service, which affords them access to most of the same programming provided to subscribers of other MVPDs; (2) viewers who receive only non- subscription programming; and (3) viewers who receive satellite programming services illegally without subscribing. Because scrambled packages of programming are most specifically intended for retail consumers, these are the services most relevant to this discussion. 137. According to the most recently available information, there are approximately 30 program packagers nationwide offering packages of scrambled programming to retail consumers. These program packagers provide subscriptions to approximately 2,314,900 subscribers nationwide. This is an average of about 77,163 subscribers per program packager. This is substantially smaller than the 400,000 subscribers used in the Commission's definition of a small MSO. Furthermore, because this an average, it is likely that some program packagers may be substantially smaller. We seek comment on these tentative conclusions. 138. OVS: The Commission has certified three OVS operators. On October 17, 1996, Bell Atlantic received approval for its certification to convert its Dover, New Jersey Video Dialtone ("VDT") system to OVS. Bell Atlantic subsequently purchased the division of Futurevision which had been the only operating program package provider on the Dover system, and has begun offering programming on this system using these resources. Metropolitan Fiber Systems was granted certifications on December 9, 1996, for the operation of OVS systems in Boston and New York, both of which are being used to provide programming. On October 10, 1996, Digital Broadcasting Open Video Systems received approval to offer OVS service in southern California. Because these services have been introduced so recently, little financial information is available. Bell Atlantic and Metropolitan Fiber Systems have sufficient revenues to assure us that they do not qualify as small business entities. Digital Broadcasting Open Video Systems however is a general partnership just beginning operations. Accordingly, we tentatively conclude that one OVS licensee qualifies as a small business concern. 139. SMATVs: Industry sources estimate that approximately 5200 SMATV operators were providing service as of December 1995. Other estimates indicate that SMATV operators serve approximately 1.05 million residential subscribers as of September 1996 The ten largest SMATV operators together pass 815,740 units. If we assume that these SMATV operators serve 50% of the units passed, the ten largest SMATV operators serve approximately 40% of the total number of SMATV subscribers. Because these operators are not rate regulated, they are not required to file financial data with the Commission. Furthermore, we are not aware of any privately published financial information regarding these operators. Based on the estimated number of operators and the estimated number of units served by the largest ten SMATVs, we tentatively conclude that a substantial number of SMATV operators qualify as small entities. 140. LMDS: Unlike the above pay television services, LMDS technology and spectrum allocation will allow licensees to provide wireless telephony, data, and/or video services. A LMDS provider is not limited in the number of potential applications that will be available for this service. Therefore, the definition of a small LMDS entity may be applicable to both cable and other pay television (SIC 4841) and/or radiotelephone communications companies (SIC 4812). The SBA definition for cable and other pay services is defined in paragraph 129 supra. A small radiotelephone entity is one with 1500 employees or less. However, for the purposes of this Noticeon closed captioning, we include only an estimate of LMDS video service providers. 141. LMDS is a service that is expected to be auctioned by the FCC in 1997. The vast majority of LMDS entities providing video distribution could be small businesses under the SBA's definition of cable and pay television (SIC 4841). However, in the Third NPRM, we proposed to define a small LMDS provider as an entity that, together with affiliates and attributable investors, has average gross revenues for the three preceding calendar years of less than $40 million. We have not yet received approval by the SBA for this definition. 142. There is only one company, CellularVision, that is currently providing LMDS video services. Although the Commission does not collect data on annual receipts, we assume that CellularVision is a small business under both the SBA definition and our proposed auction rules. We tentatively conclude that a majority of the potential LMDS licensees will be small entities, as that term is defined by the SBA. 143. Small Broadcast Stations: The SBA defines small television broadcasting stations as television broadcasting stations with $10.5 million or less in annual receipts. 144. Estimates Based on Census and BIA Data: According to the Bureau of the Census, in 1992, 1155 out of 1478 operating television stations reported revenues of less than $10 million for 1992. This represents 78% of all television stations, including noncommercial stations. The Bureau of the Census does not separate the revenue data by commercial and noncommercial stations in this report. Neither does it allow us to determine the number of stations with a maximum of 10.5 million dollars in annual receipts. Census data also indicates that 81% of operating firms (that owned at least one television station) had revenues of less than $10 million. 145. We also have performed a separate study based on the data contained in the BIA Publications, Inc. Master Access Television Analyzer Database, which lists a total of 1141 full power commercial television stations. It should be noted that, using the SBA definition of small business concern, the percentage figures derived from the BIA database may be underinclusive because the database does not list revenue estimates for noncommercial educational stations, and these therefore are excluded from our calculations based on the database. The BIA data indicate that, based on 1995 revenue estimates, 440 full power commercial television stations had an estimated revenue of $10.5 million or less. That represents 54% of full power commercial television stations with revenue estimates listed in the BIA program. The database does not list estimated revenues for 331 stations. Using a worst case scenario, if those 331 stations for which no revenue is listed are counted as small stations, there would be a total of 771 stations with an estimated revenue of 10.5 million dollars or less, representing approximately 68% of the 1141 full power commercial television stations listed in the BIA data base. 146. Alternatively, if we look at owners of commercial television stations as listed in the BIA database, there are a total of 488 owners. The database lists estimated revenues for 60% of these owners, or 295. Of these 295 owners, 156 or 53% had annual revenues of less than $10.5 million. Using a worst case scenario, if the 193 owners for which revenue is not listed are assumed to be small, of small entities would constitute 72% of the total number of owners. 147. In summary, based on the foregoing worst case analysis using Bureau of the Census data, we estimate that our rules will apply to as many as 1150 commercial and noncommercial television stations (78% of all stations) that could be classified as small entities. Using a worst case analysis based on the data in the BIA data base, we estimate that as many as approximately 771 commercial television stations (about 68% of all commercial televisions stations) could be classified as small entities. As we noted above, these estimates are based on a definition that we tentatively believe greatly overstates the number of television broadcasters that are small businesses. Further, it should be noted that under the SBA's definitions, revenues of affiliates that are not television stations should be aggregated with the television station revenues in determining whether a concern is small. The estimates overstate the number of small entities since the revenue figures on which they are based do not include or aggregate such revenues from nontelevision affiliated companies. 148. Program Producers and Distributors: The Commission has not developed a definition of small entities applicable to producers or distributors of television programs. Therefore, we will utilize the SBA classifications of Motion Picture and Video Tape Production (SIC 7812), Motion Picture and Video Tape Distribution (SIC 7822), and Theatrical Producers (Except Motion Pictures) and Miscellaneous Theatrical Services (SIC 7922). These SBA definitions provide that a small entity in the television programming industry is an entity with $21.5 million or less in annual receipts for SIC 7812 and 7822, and $5 million or less in annual receipts for SIC 7922. The 1992 Bureau of the Census data indicates the following: (1) there were 7265 U.S. firms classified as Motion Picture and Video Production (SIC 7812), and that 6987 of these firms had $16,999 million or less in annual receipts and 7002 of these firms had $24,999 million or less in annual receipts; (2) there were 1139 U.S. firms classified as Motion Picture and Tape Distribution (SIC 7822), and that 1007 of these firms had $16,999 million or less in annual receipts and 1013 of these firms had $24,999 million or less in annual receipts; and (3) there were 5671 U.S. firms classified as Theatrical Producers and Services (SIC 7922), and that 5627 of these firms had less than $5 million in annual receipts. 149. Each of these SIC categories are very broad and includes firms that may be engaged in various industries including television. Specific figures are not available as to how many of these firms exclusively produce and/or distribute programming for television or how many are independently owned and operated. Consequently, we tentatively conclude that there are approximately 6987 small entities that produce and distribute taped television programs, 1013 small entities primarily engaged in the distribution of taped television programs, and 5627 small producers of live television programs that may be affected by the proposed rules in this Notice. . 150. Reporting, Recordkeeping and Compliance Requirements: The Notice tentatively proposes requiring video programming providers (including broadcast licensees and MVPDs) to substantially increase the volume of closed captioned video programming carried over a period of time. Virtually all future programming and a gradually increasing volume of previously released programming is expected to be captioned over time. If this proposal is adopted ideo programming providers may be choose to maintain records of the volume of closed captioned programming carried in order to resolve any disputes which may arise regarding compliance. 151. In addition to seeking comment on a complaint process, the Commission invites comments regarding alternative enforcement procedures including a requirement that video programming providers their compliance with by placing information regarding the amount of closed captioning they distribute in a public file. The Commission invites commenters to address the possible effectiveness of this alternative enforcement mechanisms and how it might be implemented. 152. Federal Rules Which Overlap, Duplicate or Conflict With the Commission's Proposal: None. 153. Any Significant Alternatives Minimizing the Impact On Small Entities and Consistent With the Stated Objectives: The statutory language provides for exemptions from any closed captioning requirements the Commission may adopt, when imposing those requirements would create an economic burden. Consistent with this directive, the Notice seeks comment on several mechanisms which would allow small entities to be exempt in whole or in part from the closed captioning requirements. These measures are intended, in part, to minimize the regulatory impact on small entities. 154. Section 713(d)(1) provides that the Commission may exempt classes of video programming or video providers where closed captioning would be economically burdensome. Pursuant to this provision, the Commission proposes to establish a general classification or a number of classifications of programming for which captioning would be economically burdensome. Thus, the Commission seeks comment on whether a definition of economic burden should be based on relative size, degree of distribution, audience ratings or share, relative programming budgets or revenue base, lack of repeat value, or a combination of factors. 155. Section 713(d)(3) permits video programming providers or program owners to petition the Commission for an exemption where our video captioning requirements would constitute an undue burden. Section 713(d)(3) further provides specific factors to be considered when resolving such petitions. Accordingly, the Commission seeks comment on how to apply these factors and whether there are any factors which should be considered when determining if a requirement for closed captioning results in an undue burden for an individual video programming provider or program owner. B. Initial Paperwork Reduction Act of 1995 Analysis 156. This Notice of Proposed Rulemaking (Notice) may contain either proposed or modified information collections. As part of its continuing effort to reduce paperwork burdens, we invite the general public to take this opportunity to comment on the information collections contained in this Notice, as required by the Paperwork Reduction Act of 1995, Pub. L. No. 104-13. Public and agency comments are due at the same time as other comments on the Notice. Comments should address: (a) whether the proposed collection of information is necessary for the proper performance of the functions of the Commission, including whether the information shall have practical utility; (b) ways to enhance the quality, utility, and clarity of the information collected; and (c) ways to minimize the burden of the collection of information on the respondents, including the use of automated collection techniques or other forms of information technology. C. Procedural Provisions 157. Ex parte Rules - Non-Restricted Proceeding. This is a non-restricted notice and comment rulemaking proceeding. Ex parte presentations are permitted, except during the Sunshine Agenda period, provided that they are disclosed as provided in the Commission's rules. 158. Pursuant to applicable procedures set forth in Sections 1.415 and 1.419 of the Commission's rules, interested parties may file comments on or before February 28, 1997, and reply comments on or before March 24, 1997. To file formally in this proceeding, you must file an original plus six copies of all comments, reply comments, and supporting comments. If you would like each Commissioner to receive a personal copy of your comments and reply comments, you must file an original plus 11 copies. We also encourage commenters to include a computer disk copy of their comments with their official filings whenever possible, as this will allow the comments to be easily transferred to the Commission's Internet site. You should send comments and reply comments to the Office of the Secretary, Federal Communications Commission, 1919 M Street, N.W. Washington, D.C. 20554. Comments and reply comments will be available for public inspection during regular business hours in the FCC Reference Center, Room 239, Federal Communications Commission, 1919 M Street N.W., Washington D.C. 20554. 159. Written comments by the public on the proposed and/or modified information collections are due 60 days after publication of this Notice in the Federal Register. A copy of any comments on the information collections contained herein should be submitted to Dorothy Conway, Federal Communications Commission, Room 234, 1919 M Street, N.W., Washington, D.C. 20554, or via the Internet to dconway@fcc.gov. D. Ordering Clauses 160. This action is taken pursuant to authority found in Sections 4(i), 303(r), and 713 of the Communications Act of 1934, as amended, 47 U.S.C.  154(i), 303(r), and 613. 161. IT IS FURTHER ORDERED that the Secretary shall send a copy of this Notice of Proposed Rulemaking, including the Initial Regulatory Flexibility Analysis, to the Chief Counsel for Advocacy of the Small Business Administration, in accordance with paragraph 603(a) of the Regulatory Flexibility Act, Pub. L. No. 96-354, 94 Stat. 1164, 5 U.S.C.  601 et seq. (1981). 162. For further information, contact Marcia Glauberman, John Adams or Alexis Johns, Policy and Rules Division, Cable Services Bureau, at (202) 418-7200, TTY (202) 418-7172. FEDERAL COMMUNICATIONS COMMISSION William F. Caton Acting Secretary APPENDIX A List of Commenters Comments 1. A&E Television Networks 2. ALDA/Potomac 3. Alexander Graham Bell Association for the Deaf, Inc. 4. Alliance for Community Media 5. Aloha State Association of the Deaf 6. American Academy of Audiology 7. American Foundation for the Blind 8. American Society for Deaf Children 9. Joan Andrews 10. Association of America's Public Television Stations 11. Association of Late-Deafened Adults 12. Association of Local Television Stations, Inc. 13. Atlanta Hears Chapter/Self Help for Hard of Hearing People 14. Audio Optics, Inc. 15. AudioVision, Inc. 16. Bell Atlantic 17. Boston Chapter of Self Help for Hard of Hearing People 18. Broward County Library Access Services 19. Dick Burkhalter 20. Burlington Chapter of North Carolina Association of the Deaf 21. Californians for Television Access 22. Cape Organization for Rights of the Disabled 23. Capital Cities/ABC, Inc. 24. Caption Database, Inc. 25. CaptionMax 26. Joan Cassidy 27. CBS Inc. 28. Barbara Liss Chertok 29. City of St. Louis Communications Division 30. Joe Clark 31. Mary Clepper 32. Laurence Anne Coe 33. Colorado Assistive Technology Project, DakotaLink (South Dakota Tech Act Project), Georgia Tools for Life, Hawaii Assistive Technology Training and Service, Iowa Program for Assistive Technology, Louisiana Assistive Technology Access Network, Maine Consumer Information and Technology Training Exchange (CITE), Maryland Technology Assistance Program, Massachusetts Assistive Technology Partnership, Minnesota System of Technology to Achieve Results (STAR) Program, Missouri Assistive Technology Project, New Hampshire Technology Partnership Project, Oklahoma ABLE Tech, Oregon Technology Access Through Life Needs, Pennsylvania's Initiative on Assistive Technology, Rhode Island Assistive Technology Access Project, Texas Assistive Technology Partnership, WisTech (Wisconsin Assistive Technology Program) 34. Consumer Action Network 35. Frank P. Corsica 36. Corporation for Public Broadcasting 37. Jeannette Costa 38. Council of Organizational Representatives 39. Deaf Counseling, Advocacy and Referral Agency 40. Disability Law Center, Inc. 41. Sally Dodge 42. Gerald Dominick 43. Anna Dresner 44. Kathy Dunn 45. EEG Enterprises, Inc. 46. Electronic Industries Association, Consumer Electronics Manufacturing Association 47. David S. Evans 48. F&V Channel, L.L.C. 49. Fairfax Cable Access Corporation 50. Mary Ann Foohey 51. Gallaudet University's Technology Assessment Program 52. Dan Glisson 53. Stuart and Marilyn Gopen 54. Great River Valley Chapter of the Coalition of Citizens with Disabilities in Illinois 55. Mildred D. Helyer 56. Home Box Office 57. Lillian and Glenn E. Hoshauer 58. Inclusive Technologies 59. Jerald M. Jordan 60. Lansing School District 61. League for the Hard of Hearing 62. Willis J. Mann, Telecommunications Access Program, Maryland Department of General Services 63. Massachusetts Commission for the Deaf and Hard of Hearing 64. MCAHI 65. Media Captioning Services 66. Metropolitan Washington Ear, Inc. (Comments and Additional Comments) 67. Sandra Miller 68. Motion Picture Association of America, Inc. 69. JoAnn M. Myers 70. Narrative Television Network 71. National Association of Broadcasters 72. National Association of the Deaf 73. National Broadcasting Company, Inc. 74. National Cable Television Association, Inc. 75. National Captioning Institute 76. National Congress of Jewish Deaf/Jewish Deaf Congress, Inc. 77. National Federation of the Blind of Idaho 78. Lucille E. Nestler 79. Lee Nettles 80. Frank L. Neuhauser 81. North Carolina Association of the Deaf, Inc. 82. North Carolina Department of Human Resources, Division of Vocational Rehabilitation Services 83. Northern Virginia Resource Center for Deaf and Hard of Hearing Persons 84. Ohio Educational Telecommunications 85. Pennsylvania Society for the Advancement of the Deaf, Inc. 86. Richard Pokrass 87. Public Broadcasting Service 88. Barbara H. Putney 89. Recording Industry Association of America 90. Regional Audio Information Services Ent. 91. Rochester Recreation Club for the Deaf, Inc. 92. Satellite Broadcasting and Communications Association 93. Schwartz, Woods & Miller on behalf of Ball State University, Connecticut Public Broadcasters, Inc., Detroit Educational Television Foundation, Educational Television Association of Metropolitan Cleveland, Fifteen Telecommunications, Inc., Long Island Educational Television Council, Inc., Louisiana Educational Authority, Maryland Public Broadcasting Commission, Metropolitan Board of Public Education, Mississippi Authority for Educational Television, New Jersey Public Broadcasting Authority, Oregon Public Broadcasting, University of New Hampshire, Window to the World Communications, Inc., University of North Carolina Center for Public Television, WJCT, Inc. 94. Self Help for Hard of Hearing People, Inc. 95. Celia Conlon Shepard 96. D.A. She 97. Louis M. Smith 98. South Carolina Association of the Deaf 99. Bernard J. Sussman 100. Telecommunications for the Deaf, Incorporated 101. U S West, Inc. 102. VITAC 103. Washington County Chapter, Pennsylvania Council of the Blind 104. Weather Channel 105. Charles C. Webster 106. WGBH Educational Foundation 107. Wireless Cable Association International Reply Comments 1. A&E Television Networks 2. American Council of the Blind 3. American Foundation for the Blind 4. Association of Local Television Stations, Inc. 5. Dick Burkhalter 6. Caption Colorado, Inc. 7. Division of Services for the Deaf and Hard of Hearing 8. Encore Media Corporation 9. Home Box Office 10. Independent Cable & Telecommunications Association 11. International Cable Channel Partnership, Ltd. 12. Liberty Sports, Inc. 13. Maryland Association of the Deaf 14. Metropolitan Washington Ear, Inc. 15. Mid-Hudson Valley Civic Association of the Deaf 16. Motion Picture Association of America, Inc. 17. National Association of the Deaf 18. National Black Deaf Advocates 19. National Cable Television Association, Inc. 20. OpTel, Inc. 21. Herbert L. Pickell, Jr. 22. Rhode Island Association of the Deaf, Inc. 23. Sonny Access Consulting 24. Sunbelt South Tele-Communications, Ltd. 25. Gary Tomlinson 26. Virginia Association of the Deaf, Inc. 27. VITAC 28. Washington State Association of the Deaf 29. Delbert A. Wheeler 30. Wilson Association of the Deaf 31. Wireless Cable Association International, Inc. 32. Wisconsin Association of the Deaf