Chemical
Program
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Knowing Your Customer/Suspicious Orders Reporting
Question: What constitutes a
Suspicious Order and how can Suspicious Orders be easily recognized?
Answer: The DEA has frequently been
asked for guidance on what constitutes a suspicious order. The
Suspicious Orders Task Force (SOTF) met in 1997 to make recommendations
to industry on recognizing suspicious orders. The following guidelines,
contained in the Chemical Handlers Manual, are intended to assist
chemical manufacturers, distributors, wholesalers and retailers to be
alert to suspicious orders involving listed chemicals. Consistent
application of these guidelines will help industry assist DEA in
preventing the diversion of legitimate chemical products to illegal drug
manufacturing and use. The guidelines are intended to apply to all
aspects of commercial chemical manufacturing and distribution. It is
important that the guidelines are applied to the totality of any
particular circumstances. No individual indicator listed below is
independently a suggestion that a given order is suspicious and/or
reportable to DEA. Questions concerning potentially suspicious orders
should be directed to the local DEA office.
Suspicious
Orders Criteria for Retailers, Distributors, and Wholesalers
"Know
Your Customer Policy" Explained
Suspicious
Order Reporting System for Use in Automated Tracking Systems
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