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On August 12, 2005, Deputy Chief Information Officer
and Business Process Reengineering (BPR) Executive Bob
Garrity and Program Management Executive Sonny Bhagowalia,
OIPP, provided a BPR initiative update to the newly
established BPR Executive Committee (consists of Deputy
Assistant Directors from across the Bureau). The BPR
Initiative is a Bureau-wide effort aimed to identify
and re-engineer the Bureau’s high priority business
processes. Since the initial BPR kick-off meeting in
April 2005, the initiative has developed a program approach
that will follow two paths: one that will target the
Case Management Process and the other that will target
high priority business processes as identified by HQ
Divisions and approved by the BPR Exe cutive
Committee. To date, the initiative has established a
high-level timeline that identifies key milestones,
established a governance structure, begun to collect
data on existing BPR efforts, and formed an Executive
Support Team (made up of contracted consultants).
At the August 12th meeting, Mr. Garrity also described
the high-level program approach and detailed a three-tiered
governance structure that is representative of all process
stakeholders. In addition to governing and promoting
the initiative, the BPR Executive Committee will approve
BPR standards, methodologies, and governance procedures.
A Working Group consisting of Section/Unit Chief level
representatives will advise the process teams, review
the process models, recommend approval of the process
models, and ensure integration among the process models.
The Process Teams will be made of Subject Matter Experts
and functional specialists to develop and document the
process models.
Actively engaged, the meeting participants were supportive
about the Initiative’s potential. Therefore, to sustain
the momentum, during the next few weeks the BPR Executive
Committee and Working Group membership will become final
and the Executive Support Team will facilitate Working
Group workshops to select high priority processes for
the BPR effort. In subsequent months, the Process Teams
will define, develop, and model the processes.
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