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| Sales and Sales Related | Store Operations | Loss Prevention |

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Sales and Sales Related


The service side of retail.

The sales and sales related retail career area includes positions like sales associate, cashier, store stock associate, and stock receiver. These frontline positions are retail's core business-serving the customer and generating sales. The passion for working with all varieties of people, flexibility, level-headedness, problem solving, and teamwork are critical for success in this retail career area. These positions are typically entry points into retail careers, though some choose to spend their professional lives here, particularly in high-end, commission-based sales areas like jewelry, appliances, and others. Frontline sales experience is highly valued and many retailers promote from within.


  • To learn more about this area of retailing and opportunities in the Retail industry, visit our partner site, the NRF Foundation:
    NRF Foundation

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Clothes in Store Front

Store Operations


Are you a big picture person?

Retail professionals in the store operations career area oversee overall store operations and profits. Sample position titles include Head of Store Operations, Regional Manager, and District Manager, and responsibilities in this area may include managing staff functions like loss prevention and/or human resources.

  • To learn more about this area of retailing and opportunities in the Retail industry, visit our partner site, the NRF Foundation:
    NRF Foundation

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Loss Prevention

Do you have an eye for detail, an appetite for solving puzzles, or a knack for proactivity?

The loss prevention career area is responsible for safeguarding company assets and may include risk management issues, like customer and employee safety. Loss prevention team members work together to prevent and handle merchandise loss due to shoplifting, employee theft, paperwork errors, and vendor fraud. Physical security of stores and company buildings may also be included, as well as financial auditing responsibilities.

  • To learn more about this area of retailing and opportunities in the Retail industry, visit our partner site, the NRF Foundation:
    NRF Foundation

Education and Training in Retail

Certifications Community Colleges 4-year Colleges Other Options
Industry Overview In-Demand Occupations

(Source: All of the text on this page was provided courtesy of the National Retail Federation Foundation, the research and education arm of the National Retail Federation.)

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