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DOT Home > Office of the Assistant Secretary for Administration > Quality People. Quality Worklife. Quality Service.

Quality People. Quality Worklife. Quality Service.

M3 Quality: People, Worklife, ServiceThe M senior management team met offsite on April 1st and 2nd to review the current state of the organization and plan initiatives to meet the challenges ahead. During the last year the M organization has been significantly streamlined and the resulting savings have been passed on to customers. Streamlining has provided financial relief needed by customers whose budgets have continued to decrease while they still undertake new initiatives. M leaders are being challenged to think more globally, be ready to respond to changing customer needs, anticipate future impacts on services offered, and strategically define what should be done in order to best prioritize and deploy resources. This kind of thinking will provide M greater latitude to pursue new initiatives within current resources. Some of the anticipated future impacts on services include preparing for emerging trends/technologies (e.g., Intelligent Transportation Systems, paperless processes) and moving to a new DOT Headquarters Building.

As a result of the offsite review, several new initiatives were identified to achieve M’s vision of creating a model organization that delivers results and meets customer needs. The initiatives focus on attracting and retaining quality people, enhancing the quality of worklife, and improving the quality of M service. Collectively, these initiatives are known as MQ3. The M senior management team is tracking 29 major initiatives on the MQ3 Implementation Plan with deliverables due each month through October 31st. MQ3 updates will be provided in future iMprint issues.

In addition to redefining M’s focus for the future, some leadership and organizational changes have recently been implemented. Congratulations to Pat Prosperi, who has been selected as the new Director of Human Resource Management, and to Ed Hansen, who has been selected as the new Director of Transportation and Facilities. Also, the Office of Strategic Initiatives is being transferred to the Office of Human Resource Management where Workforce Planning, Competitive Sourcing, and Diversity functions will be merged to provide for integration of program tools and strategies across the Department. To view an updated organization chart, please visit the new M website at www.dot.gov/administration.

M Senior Management Team

M Senior Management Team

 

 

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