Find An Answer to Your Question

How do I change my direct deposit from one bank to another or to a different account in the same bank?

You can use direct deposit at any bank, savings and loan or credit union. If you open a new account, you can sign up or change your Direct Deposit account by:

• obtaining a password and starting or changing direct deposit online (Social Security benefits only), or
• contacting your bank, credit union or savings and loan association, or
• calling Social Security toll-free at 1-800-772-1213 (TTY 1-800-325-0778), or
• filling out a Direct Deposit Sign Up Form and taking it to your financial institution or Social Security office. The form is available here in PDF format for downloading and completion.
  

When you contact us, be sure to have your Social Security number and a personal check or statement from your new account. We will need information from these documents to start your new direct deposit. Also, we recommend that you wait until deposits are going to your new bank, savings and loan or credit union before you close your old account.