National Park Service LogoU.S. Department of the InteriorNational Park ServiceNational Park Service
National Park Service:  U.S. Department of the InteriorNational Park Service Arrowhead
Ellis Island National Monumentaccessibility ramp at Ellis Island
view map
text size:largestlargernormal
printer friendly
Ellis Island National Monument
Accessibility
 

Some things to know about the park and accessibility.

Ferries are wheelchair accessible as well as the Ellis Island museum and outside grounds. For assistance, please contact a National Park Ranger or U.S. Park Police Officer. A limited number of wheelchairs are available at both Liberty and Ellis Island (on a first-come, first-served basis). Wheelchair guests with a Monument Access Pass will be able to visit the lobby, museum and Fort Wood promenade level. Although pets are not allowed on the ferry system or in the park, guide and other assist animals are welcome. LARGE PRINT brochures are available upon request.

Monument access requires a pass. A limited number of access passes are available from the ferry ticket offices on a daily basis the day of a visit or via reservation by calling: 1-877-LADY-TIX. OR on-line at: statuecruises.com Ferry tickets can be reserved in advance. Visiting Ellis Island does not require a time pass.

From Battery Park in Lower Manhattan: official placards are required to park in designated public parking spaces available in New York City. Private parking lots are available as well. Handicapped accessible rest rooms are available in Castle Clinton National Monument and ferry ticket counters are handicapped accessible.

From Liberty State Park in Jersey City, NJ: Private parking is available for a fee. Designated spots for those with official placards are available. There are level walkways to the ferry boarding area. Handicapped accessible rest rooms are located at Liberty State Park.

Circle Line-Statue of Liberty Ferry, Inc. personnel provide assistance on the ferry gangways. Aboard the ferries, enclosed areas are available. Rest rooms aboard ferries are not handicapped accessible.

At Ellis Island: The museum and exterior grounds are handicapped accessible. Tactile models of the island are located at the information desk. Audio tours are available from the concessionaire, Aramark, for a nominal fee. Information regarding the Island's history is available to read in braille at the information desk.Elevators are located both on the East and West sides of the main building.  The film: "Island of Hope, Island of Tears" is closed-captioned for hearing impaired. Video exhibitry, located in the main building contains captioning. Assisted listening induction loop device is also located at the information desk. 

For information about programs, services, activities and requests regarding accommodations for People with Disabilities: Please contact the park at least seven (14) days in advance of your intended visit.

Write to: National Park Service, Statue of Liberty National Monument, Liberty Island, NY, NY. 10004. Attn: Superintendent or e-mail . Phone: 212 363-3200. TTY:  212 363-8343.

Ranger-guided tours are offered at Ellis Island with ASL - American Sign Language translation: Ranger-guided tours in ASL - American Sign Language are provided upon Ellis Island at no charge to visitors.  The tour departs from the Information Desk at 11:00 AM.  The ASL Tours for Spring 2008 are: April 12, May 10 and May 17.

  Emergency Medical Services: are available on both Liberty and Ellis Islands. Contact any National Park Service employee for assistance. Proper preparedness, by those visiting the park with medical conditions, can prevent emergencies from occurring. (ie. medicine, food, water etc). 

For the safety of all our visitors and protection of the resource, all visitors entering the monument must pass through a secondary screening processing area. 

NYC Parking Regulations
NYC Parking Regulations for people with disabiliti
NYC Parking Regulations for people with disabilities
more...
U.S. Customs and Border Protection  

Did You Know?
Many government agencies have administered the Ellis Island immigration depot. The federal "Bureau of Immigration", later called the Immigration & Naturalization Service (INS), inspected immigrants. The agency was eliminated in 2003 and is now called U.S. Customs and Border Protection.

Last Updated: March 16, 2008 at 10:24 EST