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Information PBGC will need from you
To help us serve you best, it helps to have the following information available when you call:
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Customer Contact Center hours of operation
8 a.m. to 7 p.m. Eastern Time
Monday - Friday (except Federal holidays)
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Telephone numbers
(800) 400-7242 OR (202) 326-4000
TTY/TDD users, call the federal relay service toll-free at (800) 877-8339 and ask to be connected to (800) 400-7242.
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Please read our privacy policy before sending an e-mail to PBGC.
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Mailing address
PBGC
PO Box 151750
Alexandria, VA 22315-1750
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Service problems
PBGC's Customer Contact Center can handle most of your service needs, including requests for changing your address, adjusting your Federal Income Tax withholding, and obtaining PBGC forms.
If, however, you have called or written PBGC and have not received the service we have promised, please contact the PBGC Problem Resolution Officer for Participants:
PBGC Problem Resolution Officer (Participants)
1200 K Street, NW, Suite 12531
Washington, DC 20005-4026
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