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Agency for Healthcare Research Quality

Video on Health Care Value: What Are We Getting for What We Spend?

Most people want quality and value when they shop for clothes or buy a car. Quality and value are especially important when it comes to health care. Yet, Americans have about a 50-50 chance that they will receive quality health care.

This video Web program can help you understand what "quality" means when it comes to health care and how to ensure you spend your health care dollars efficiently. It is based on Guide to Health Care Quality: How to Know It When You See It from the Agency for Healthcare Research and Quality (AHRQ) and was produced with Healthology.

Accessibility Notice: The file format for the video is not resident on a Federal Government Web site and may not comply with the requirements for Federal information resources under Section 508 of the Rehabilitation Act.

Watch Video Now Select for More Resources.

The video features information from AHRQ to help consumers understand "quality" and "value" when it comes to their health care.

In the program, experts discuss:

  • The barriers to quality and value in health care today.
  • What is being done by government, insurance companies, employers, and patient groups to improve the quality and value of health care.
  • What individual patients can do to help guarantee they receive the highest quality health care for the best price.

The video is based on Guide to Health Care Quality: How to Know It When You See It

The following experts are featured in the video:

  • Carolyn M. Clancy, M.D., Director of AHRQ.
  • Reed Tuckson, M.D., Executive Vice President and Chief of Medical Affairs, UnitedHealth Group.

Watch Video

You may watch the Web program by opening it on your computer. Note the System Requirements below.

  • Health Care Value: What Are We Getting for What We Spend? Video, 5:15 minutes

    To Access Closed Captioning: After "Video" link is selected, a pop-up window will appear. Select the Pause Button in lower left corner of the pop-up window and then select the "View Closed Captions" link. The video will play in a new window with captioning.

System Requirements

The following table summarizes the minimum hardware and software requirements for viewing the video on a PC or Mac®.

Processor: 667 MHz Intel® Pentium® III processor or equivalent
Memory (RAM): 128 MB of RAM
Screen Resolution: 800 x 600
Color: 16-bit
Modem: 56.6 Kbps modem
Sound Card: 16-bit sound card and speakers
Browser: Internet Explorer 5.5 or Netscape Communicator® 7.0, Firefox™*, Safari™. Javascript™ should be enabled in the browser.
Digital Media Player: Windows Media® player 6.4* or RealPlayer® 10 (Note: Windows Media® player 8 is not a working player.)
Operating Systems: Windows® XP, Windows® 2000, Windows® 98, Windows NT® 4.0, Mac® OS X

Note: The video will play with Windows Media® Player 9 or 10. However, there may be a problem if you use these players with a Firefox™ browser.

More Consumer Resources

AHRQ information for consumers includes:

All online consumer materials from AHRQ are at:

Consumer materials in Spanish are available at:

Current as of November 2007

Internet Citation:

Video on Health Care Value: What Are We Getting for What We Spend? . November 2007. Agency for Healthcare Research and Quality, Rockville, MD.


AHRQ Advancing Excellence in Health Care