Dispute & Mediation

Access Board Enforcement Information

Information on how to file complaints concerning federally funded buildings that do not comply to federal accessibility standards.

Air Travel Service Complaints

U.S. Department of Transportation form for filing a complaint about accessibility problems experienced by a passenger with a disability.

Americans with Disabilities Act (ADA) Mediation Brochure

Information from the U.S. Department of Justice on the ADA mediation program, in which an impartial third party helps disputing parties to find mutually satisfactory solutions to their differences.

Americans with Disabilities Act (ADA) Mediation Program

Discusses the procedures for resolving ADA complaints through the U.S. Department of Justice Mediation Program.

Architectural Barriers Act Enforcement

Information from Access Board, an independent federal agency, on enforcement of the Architectural Barriers Act.

Civil Rights Commission Information on Filing a Complaint

Assistance in filing complaints on the basis of civil rights violations through the U.S. Commission on Civil Rights.

Consortium for Appropriate Dispute Resolution in Special Education

Technical assistance for state departments of education, parents and school administrators using mediation and other collaborative strategies to resolve disagreements about special education and early intervention programs.

Department of Education Discrimination Complaint Form

Online form for filing a complaint that an educational institution or other covered entity has discriminated on the basis of disability.

Department of Housing & Urban Development (HUD) Multifamily Housing Complaint Line

Enables residents of HUD-insured and -assisted properties and other community members to report complaints with a property's management concerning matters such as poor maintenance, dangers to health and safety, mismanagement and fraud.

Department of Housing & Urban Development (HUD) Office of Departmental Equal Employment Opportunity (ODEEO) Directory

Contact information for HUD's Alternative Dispute Resolution, Affirmative Employment and EEO divisions.

Department of Justice (DOJ) Disability Rights Section

Conducts enforcement, certification, regulatory, coordination and technical assistance activities required by the Americans with Disabilities Act.

Department of the Interior Disability Rights Coordinators

Contact information for Disability Rights Coordinators for the National Park Service, the Office of Surface Mining Reclamation and Enforcement and the Bureau of Reclamation.

Department of the Interior Office of Civil Rights: Filing a Complaint

Information on filing a complaint with the Department of Interior Civil Rights Office.

Disability Rights Education & Defense Fund

A national law and policy center dedicated to protecting and advancing civil rights of people with disabilities through legislation, litigation, advocacy, technical assistance and education of attorneys, advocates, persons with disabilities and parents.

Ensuring Access to Federal Trade Commission (FTC) Electronic & Information Technology for Individuals with Disabilities

Amendments to the FTC's administrative procedures for resolving discrimination complaints filed by individuals with disabilities to include access standards for electronic and information technology.

Equal Employment Opportunity Commission (EEOC) Field Offices

List of EEOC state field offices where you can file a charge of discrimination or find information about the laws enforced by the EEOC.

Equal Employment Opportunity Commission Complaint Form

Direct link to the form for filing a charge of employment discrimination.

Fair Housing Discrimination Complaints

Explains how to file a Fair Housing complaint online, by phone or by letter, and provides the list of U.S. Department of Housing and Urban Development offices.

Federal Equal Employment Opportunity Complaint Processing Procedures

Information from the Equal Employment Opportunity Commission regarding the official complaint process for federal employees who believe they have experienced employment discrimination.

Federal Sector Equal Employment Opportunity Complaint Fact Sheet

Fact sheet from the Equal Employment Opportunity Commission provides an overview regarding procedures for federal employees who believe they have experienced employment discrimination.

Filing a Complaint under Section 504 of the Rehabilitation Act

Information from the Department of Housing and Urban Development (HUD) about how persons with disabilities can file a complaint if they feel they have been discriminated against, and information for complainants on how to respond.

Filing a Complaint under the Architectural Barriers Act

Online form for filing a complaint under the Architectural Barriers Act (ABA). The ABA requires that facilities designed, built, altered or leased with Federal funds be accessible to people with disabilities.

Filing a Complaint with the U.S. Department of Health & Human Services (HHS)

Information on filing a discrimination complaint with HHS' Office for Civil Rights, including how to obtain a discrimation complaint form.

Filing a Discrimination Complaint with the U.S. Department of Education

Information about filing a complaint about discrimination with the U.S. Department of Education's Office of Civil Rights.

Filing a Section 255 of the Communications Act Consumer Inquiry or Complaint

Information from the Federal Communications Commission on filing a complaint related to Section 255.

Filing an Americans with Disabilities Act (ADA) Complaint with the U.S. Department of Transportation

Provides names, addresses and phone numbers of agencies where individuals can file transportation complaints under the ADA.

Health Care & Your Civil Rights

Information on how to file a complaint if you have been discriminated against by a state or local social services, by a health services agency or by a hospital receiving federal funds.

Mediation & the Americans with Disabilities Act (ADA): Frequently Asked Questions for Mediation Providers

Publication from the U.S. Equal Employment Opportunity Commission (EEOC), the National Council on Disability (NCD) and the U.S. Department of Justice (DOJ) address how to ensure that mediation of equal employment opportunity disputes is accessible to people with disabilities.

Mediation with People Who Are Culturally Deaf

Explains how mediators can work with deaf people to make mediation a more linguistically and culturally respectful and responsive endeavor.

Medical Certification for Disability Exceptions for Citizenship

USCIS Form N-648 from the U.S. Citizenship and Immigration Services for applicants seeking an exception from the English and U.S. history and government (civics) requirements for naturalization based on physical or developmental disability or mental impairment.

Parties to Mediation & the Americans with Disabilities Act (ADA): Frequently Asked Questions

Publication from the U.S. Equal Employment Opportunity Commission (EEOC), the National Council on Disability (NCD) and the U.S. Department of Justice (DOJ) for parties to mediation address how to ensure that mediation of equal employment opportunity disputes is accessible to people with disabilities.

Protection & Advocacy Services Directory

Choose your state from the drop-down menu on this Web page to find contact information for your state protection and advocacy agency (P&A). P&As are federally mandated non-profit organizations that provide individuals with disabilities and/or mental illness free assistance in making sure their rights to education, employment opportunities and other services are not violated.

Reasonable Accommodation & Alternative Dispute Resolution (ADR) Programs

Information from the U.S. Equal Employment Opportunity Commission (EEOC) on the requirement that all Federal Sector ADR programs must provide reasonable accommodations for their participants, including the parties, their representatives and the neutrals.

Resolving Disputes with Nursing Homes

Information from the Elder Law Answers Web site regarding resolving disputes with nursing homes.

Treasury Department Discrimination Complaint Program

Describes how to file a complaint of discrimination at the U.S. Treasury Department.

What To Do If You Think You Have Been Discriminated Against

Fact sheet from the Department of Labor's Office of Disability Employment Policy addresses common questions related to employment-related discrimination on the basis of disability.
  • The White House: President George W. Bush
  • USA.gov: The U.S. government's official web portal.