How to Use the Electronic Records Express Secure Website

• Overview orientation slides:
  • If you have medical or school records that are already in electronic form
  • If you have paper medical or school records


• Abbreviated Provider Guide (written summary in PDF format of instructions for medical information providers; the abbreviated guide links to a full version of the Guide)
   
• Secure website interactive demonstration – a full-featured exploration of Social Security’s Electronic Records Express secure website. We recommend you explore the site with the help of your Professional Relations Officer.

If you would like to sign up to use the secure website, just call the Social Security Electronic Records Express Help Desk at 1-866-691-3061 or send them an email at electronic-records-express@ssa.gov for additional information.