This page contains information on Medicare's Fee For Service (FFS) Provider Customer Service Program practices that are worthy of being emulated or modified by other contractors.  Exemplary practices should provide contractors with ways to improve provider customer service in various ways such as addressing performance difficulties, efficiently using resources, successfully communicating with hard-to-reach provider populations, maximizing partnerships with other entities, and improving provider satisfaction.  For more information on how to submit a nomination of an exemplary practice, send an e-mail to exemprac@cms.hhs.gov

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Page Last Modified: 08/18/2008 5:11:15 PM
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