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Handbook EL-307 - Reasonable Accommodation, An Interactive Process
September 2003, Updated With Postal Bulletin Revisions Through March 15, 2007

Update Notice Transmittal Letter Exhibits 1 Introduction to Reasonable Accommodation 11 Policy 12 Purpose 13 Applicable Laws 14 Persons Eligible for Protection Under the Rehabilitation Act 15 Requirements to Provide Reasonable Accommodation 16 Other Laws 2 The Reasonable Accommodation Process 21 Questions About Reasonable Accommodation 22 The Interactive Process 23 Accessibility of Facilities 24 Time Frames for Processing Requests for Reasonable Accommodation 25 Denying a Requested Accommodation 26 Record Keeping

3 Reasonable Accommodation in the Examination Process 31 Special Needs of Test Applicants 32 Postal Service Examination Policy for Applicants With Disabilities 33 Determination of Reasonable Accommodation for Applicants With Disabilities 4 Employment and Placement Procedures 41 Policy 42 Recruitment 43 Competitive Selection and Placement of Individuals With Disabilities 44 Noncompetitive Selection and Placement of Individuals With Disabilities 45 Medical Assessment 46 Determining Whether and How to Accommodate Physical Limitations 5 Reasonable Accommodation After Appointment 51 Orientation and Training 52 Bids, Promotions, and Reassignments 53 Employee Request for Reasonable Accommodation in Current Job 54 Modification of Vehicles, Vehicle Assignments, and Automated Mail Processing Machines as a Reasonable Accommodation 55 Disability Retirement Glossary