During the first half of 2004, ATP surveyed 928 companies that applied to our 2002 open competition.  The 587 survey respondents include 129 awardees and 458 non-awardees.  Their responses to a series of questions on customer satisfaction are summarized in six factsheets.  A few highlights are:

Applicant Perceptions of the ATP Proposal Process

• Three-quarters of all applicants report that the proposal process is useful.
• Three-quarters of all applicants view the review and decision process as fair.

Applicant Views of the Proposal Preparation Kit and Electronic Submission System

• About 80% of the applicants were satisfied with the ease of use, clarity and comprehensiveness of content of the ATP Proposal Preparation Kit.

Applicant Views of the Useful of ATP Information Sources

• Three-quarters of applicants who attended proposers' conferences found them useful.
• 85% of applicants found the ATP website useful.

Applicant Satisfaction With ATP Staff

• Approximately 90% of applicants who contacted ATP staff were satisfied with the courtesy and promptness of staff.

ATP Proposal Debriefing:  Non-Awardee Views

• Over half of non-awardees were satisfied with the timeliness, carlity and comprehensiveness of the debriefing provided by ATP staff.

Time and Cost for ATP Proposal Preparation)

• The median applicant devoted 200 staff hours and $12,500 to preparing their proposal.

Date created:  February 2, 2005
Last updated: August 10, 2005