CONCLUSION
The retrospective information in this Administrative History demonstrates
SSA's success in administering its programs and managing the resources
entrusted to it. This narrative provides a snapshot of the Agency's
performance during the past eight years. However, the status of
SSA would not be complete without providing a sense of the challenges
the future may bring. These challenges include long-term solvency
of the Social Security program and commitment to world-class service
as well as issues that have a more immediate impact on Agency operations,
including SSI and DI management improvement and fraud prevention
and detection. While these issues are challenging, the Agency has
the policies and plans in place to ensure they will be adequately
addressed.
To help address these challenges, SSA released its 2010 Vision document.
It provides a view of SSA's service in the 21st century and a strategy
to align the Agency's budget, human resources and technology to
accomplish the significant workload growth expected over the next
decade. As SSA enters the new millennium, it is mindful of the purpose
of the Social Security program as an "American Cornerstone"
which has served the nation in providing economic security to the
American public for 65 years. SSA is committed to meeting its stewardship
responsibilities while providing the best quality service to its
customers.
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