Today, Customer Connect is only available to individuals with cases in counties that have transitioned to the new statewide child support system and individuals with private child support orders.
The transitioned counties are: Alpine, Amador, Butte, Calaveras, Colusa, Contra Costa, Del Norte, El Dorado, Fresno, Glenn, Humboldt, Imperial, Inyo, Kern, Kings, Lassen, Madera, Mariposa, Mendocino, Merced, Modoc, Mono, Monterey, Napa, Nevada, Orange, Placer, Plumas, Riverside, Sacramento, San Benito, San Bernardino, San Diego, San Luis Obispo, San Mateo, Santa Barbara, Santa Clara, Santa Cruz, Shasta, Sierra, Siskiyou, Solano, Sonoma, Stanislaus, Sutter, Tehama, Trinity, Tulare, Tuolumne, Ventura, Yolo, and Yuba.
GETTING STARTED - What do I need?
- Your participant ID number or social security number (SSN) and Customer Connect personal identification number (PIN)
- Learn how to use and request a Customer Connect PIN – click here
- Learn how to make a child support payment – click here
What can I do online?
- Update contact information
- Get payment history and information
- Print child support forms
- Change Customer Connect PIN
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