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U.S. Office of Personnel Management - Ensuring the Federal Government has an effective civilian workforce

Training and Management Assistance

TMA Briefing

Getting to Know TMA (A quote from the President)
Agenda
TMA Mission
TMA: Who We Are
Contract Features and Benefits
The TMA Guarantee
TMA Lines of Business
Customized Training/Learning Solutions
Customized Human Capital Solutions
TMA Solutions Support Career-Long Employee Learning and Performance Improvement
TMA Training/Learning Partners
TMA Human Capital Partners
TMA's Six-Step Procurement Process
TMA: All About Partnerships
View this page in Powerpoint [1.51 MB]

Getting to Know TMA

"...I hope you'll never take the honor of public service for granted. Some of us will serve in government for a season; others will spend an entire career here. But all of us should dedicate ourselves to great goals: We are not here to mark time but to make progress, to achieve results, and to leave a record of excellence."

President George W. Bush

Agenda

TMA Overview
Contract Features and Benefits
TMA Business Lines
Six-Step Procurement Process
TMA Partnerships
Questions and Answers

TMA Mission

To provide customized training, learning, and human capital solutions to Government agencies that maximize individual, team, and enterprise performance.

TMA: Who We Are

Established in 1982 as reimbursable program in OPM
Contract vehicle for quick access to private-sector contractors with expertise in developing and implementing learning and human capital solutions
Current contract period is 04/07-3/11
Manage 500+ projects annually
Support 100+ government agencies
30 pre-qualified commercial partners
Current HQ staff of 20, includes 10 Project Managers and 2 CORs
Regional staff includes 2 Project Managers in Philadelphia
Performance Consultant under contract
Project Managers handle 15-20 projects valued at $5-10 million annually
Realized Inter-Agency Agreement (IAA) funding for FY 2006 was $150M

Contract Features and Benefits

Feature: Simplified Procurement Process
- Benefit: "Speed-to-Mission" Results
Feature: Flexible Funding Arrangements
- Benefit: Manage Large Projects over Multiple Fiscal Years
Feature: Experienced Project Managers
- Benefit: Safeguard Government’s Interest
Feature: Pre-Qualified Contractors
- Benefit: Public and Private Sector Best Practices
Feature: Comprehensive Contract and Project Administration
- Benefit: Paperwork Pain Relief
Feature: TMA Guarantee
- Benefit: Total Satisfaction with Quality of Products and Services

The TMA Guarantee

"We guarantee the performance of our commercial partners and stand behind the quality of our products."

If a contractor is not performing well, your TMA Project Manager will intervene immediately & establish a plan to get back on track.
If a contractor does not improve in a reasonable time, with your concurrence your TMA Project Manager can move the project to another contractor in days.
TMA has achieved a 99% deliverable acceptance rate since FY 2000.

TMA Lines of Business

TMA has two key lines of business in addition to the provision of consulting support on issues related to human capital management:
- Customized Training/Learning Solutions
- Human Capital Solutions

Customized Training/Learning Solutions

e-Learning Applications
- Section 508 Compliant
- SCORM Conformant
Courseware Conversion
Knowledge Management Systems
Interactive Video Tele-training
Video
Wireless Solutions
Classroom Training Materials
Performance Support Tools
Blended Learning Curricula

Customized Human Capital Solutions

Human Capital Management Planning
Workforce Planning & Restructuring
Performance Measurement & Evaluation
Process Improvement
Performance & Compensation Systems
Succession Management
Diversity Planning
HR Systems Development & Integration

TMA Solutions Support Career-Long Employee Learning and Performance Improvement

Image with description below.

While TMA performs projects for customers using two separate contract vehicles, one for customized training/learning solutions and for custom solutions, the products and services produced under each represent a single continuum or lifecycle of interventions that all play a distinct role in improving individual, team, or enterprise performance within Federal agencies. Because each agency's challenges and requirements are unique, the optimal solution to these challenges is comprised of some number of these interventions conducted in a specific order and proportion. As shown, these interventions include effective job and workforce design, development of comprehensive competency models, implementation of effective processes and policies, effective new employee entry procedures, effective initial and advanced training experiences, effective support on the job for employees, maintenance of a good quality of work life for employees, and the efficient capture and re-distribution of mission critical knowledge as employees leave or retire. Training is not the only tool available to Federal agencies to improve employee performance.

Numerous Other Teaming Partners

TMA’s Six-Step Procurement Process

Develop a Statement of Objective (SOO)
Complete an Inter-Agency Agreement (IAA)
Select a Contractor
Attend a Project Kick-Off Meeting
Review and Approve the Management Plan
Manage the Project

TMA: All About Partnerships

Our customers
Our commercial partners
Other OPM organizations
Other Federal agencies

U.S. Office of Personnel Management 1900 E Street NW, Washington, DC 20415 | (202) 606-1800 | TTY (202) 606-2532