Report to Congress
The 2008 Report to Congress (668k .pdf) provides a local perspective on where increased federal investments are needed and how those additional resources will help achieve national goals to increase mobility and economic productivity — as well as reducing our carbon emissions and dependence on foreign oil.
Station Profile Study
The Station Profile Study (2.03 MB .pdf) and Station Profile Study Maps (4.22 MB .pdf) provide a snapshot of the BART customer market. This market information is drawn from the Fall 1998 comprehensive survey of randomly selected BART customers. The purpose of this effort is to better understand customers' current travel needs and to anticipate their future requirements. Note: an updated Station Profile Study is currently underway and results are anticipated in Fall 2008.
Energy Efficiency Assessment
The Energy Efficiency Assessment (.98 MB .pdf) of BART train cars is a service of Pacific Gas & Electric (PG&E) to its large commercial and industrial customers. The audit is intended to identify,analyze, and serve as a “roadmap” for defining and implementing cost effective energyefficiency and modernization measures, demand response opportunities, as well as any potential for self-generation (including renewables and cogeneration) for PG&E’s customers.
Customer Satisfaction Survey
BART customers are surveyed every two years by an independent research firm to determine how well the District is meeting customer needs and expectations. BART management and staff use the surveys to focus on specific service areas that are important to customers. The 2006 BART Customer Satisfaction Survey (788k .pdf) is based on 6,150 questionnaires completed by BART customers while riding on randomly selected BART cars during all hours of operation on weekdays and weekends.
Ridership Reports
Quarterly Average Weekday Exits by Station (17k .pdf)
Fiscal Year Average Weekday Exits by Station (12k .pdf)
