Dept. of Transportation
Metro Transit Division

King Street Center
201 S Jackson St
Seattle, WA 98104
Metro Online Home

How to Ride a Metro Bus

Go to your closest bus stop. Look for your route number on the bus stop sign. Schedules, maps, and other information may be posted at your bus stop. Know the approximate time your bus will arrive, and plan on being at the stop at least 5 minutes early.

When the bus approaches, check the route number and destination (shown above the front window) to be sure it is your bus.

Get on and note the sign on the farebox for information about when and what to pay your fare. If you're still uncertain about how much and when to pay, ask your driver. Take a seat. Please check rules for riding.

It is Metro's policy for the driver to announce major intersections, destination points and transfer points for fixed routes.

About a block before your destination, pull the bell cord above the window. The bell rings once on the first pull, alerting your driver that you would like the next stop. Wheelchair users in the securement area can also use the yellow pushbutton strip on the underside of the flip-up seats on newer buses. The bell will ring twice and an indicator will light on the dashboard to let the driver know you want off.

  • Watch a 16 minute video on how to ride the bus.
  • The script; text version of the video.
  • This video, called "See You On Metro," is available in VHF format to agencies and employers addressing the transporatation needs of low income and TANF clients/employees at no cost. Please contact bob.flor@kingcounty.gov for further information.

All Metro buses have lifts or ramps for wheelchair and scooter users and others who use a walker or cane or simply have trouble climbing steps. You will need to get on and off the bus at an accessible bus stop. The bus stop sign will be marked with one of three stickers:

Accessible decal the international access symbol, which means anyone can use the lift or ramp there;

Limited Space decal the international access symbol with cross-hatching to the right and the words, 'Limited Lift Use Space', which means the bus stop is accessible but with limited space; and

No lift decal a "No Lift" decal, which means the lift or ramp cannot be used at that stop.

Most Metro bus stops are accessible; however, please call Metro to make sure the lift or ramp can be used at the bus stops where you will get on and off the bus. If your route uses low-floor buses with ramps, using a stop that has a curb at least 6 inches high will make boarding easier.

Information on accessibility of bus stops is also included in the Metro's online Trip Planner if you select 'Yes' in response to the question, 'Do you require an accessible trip?'

Individuals who are unable to use regular bus service due to a disability may be eligible for the ADA Paratransit Program. Access Transportation vans provide advance reservation service in King County for this program. For additional information, call Accessible Services at 206-263-3113 or TTY 206-263-3116.

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