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ITS Applications for Coordinating and Improving Human Services Transportation:
A Cross-Cutting Study


Front cover graphic comprises four photographs: one of a van lowering a handicapped person via a lift, one of a fare card reader on a bus, one of a human services agency staff person interacting with a customer over the phone, and one of a visually impaired person with a cane exiting the passenger car of a train.

August 2006

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