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Pathway to the Future: How Workforce Development and Quality Jobs Can Promote Quality Care

Conference Package

May 2004

PDF Version


This package--distributed at a national symposium held at the Wyndham Hotel, Washington, D.C. on May 23-25, 2004--was prepared by the Office of Disability, Aging and Long-Term Care Policy (DALTCP) with the U.S. Department of Health and Human Services (HHS) under Contract #HHS-100-03-0009 with the Lewin Group. For additional information, you may visit the DALTCP home page at http://aspe.hhs.gov then choose ASPE Office or contact the ASPE Project Officer, Andreas Frank, at HHS/ASPE/DALTCP, Room 424E, H.H Humphrey Building, 200 Independence Avenue, SW, Washington, DC 20201. His e-mail address is: Andreas.Frank@hhs.gov.



TABLE OF CONTENTS

SYMPOSIUM AGENDA
HOTEL ORIENTATION MAP
PARTICIPANT LIST
SPEAKER BIOGRAPHIES
ACRONYMS
RELATED LINKS
BACKGROUND MATERIALS (separate file)
Nursing Aides, Home Health Aides, and Related Health Care Occupations -- Executive Summary [Health Resources and Services Administration]
The Future Supply of Long-Term Care Workers in Relation to the Aging Baby Boom Generation: Report to Congress -- Executive Summary [Department of Health and Human Services and Department of Labor]
Results of the 2003 National Survey of State Initiatives on the Long-Term Direct-Care Workforce [Paraprofessional Healthcare Institute and North Carolina Department of Health and Human Services]
Federal Workforce Development Programs: A New Opportunity for Recruiting and Retaining Direct Care Workers in the Long-Term Care Field [Charissa Raynor]
Health Care Industry: Identifying and Addressing Workforce Challenges -- Executive Summary [Alexander, Wegner, & Associates]
President's High Growth Job Training Initiative: Health Care Industry [Employment and Training Administration]
President's High Growth Job Training Initiative: Health Care Industry Demonstration Grants [Employment and Training Administration]
Keeping America in Business: Advancing Workers, Businesses, and Economic Growth [102nd American Assembly]
Recent Findings on Frontline Long-Term Care Workers: A Research Synthesis 1999-2003 [Lauren Harris-Kojetin, Debra Lipson, Jean Fielding, Kristen Kiefer and Robyn I. Stone]
Recruiting and Retaining a Quality Paraprofessional Long-Term Care Workforce: Building Collaboratives with the Nation's Workforce Investment System [Michael Fishman, Burt Barnow, Asaph Glosser and Karen Gardiner]
Why Workforce Development Should Be Part of the Long-Term Care Quality Debate [Robyn Stone, Steven Dawson and Mary Harahan]
Selecting a Model or Choosing Your Own Culture [Robyn Stone]
SPEAKER PRESENTATIONS (separate file)
Plenary Two: Linking Staffing and Quality
Plenary Three: Connecting Workforce Development Initiatives, Individual Economic Opportunity and Quality Care
Plenary Four: The Impact of Workforce Improvement Initiatives on Workforce Recruitment and Retention
Other Presentations

AGENDA

SUNDAY, MAY 23, 2004

5:30-7:30pm     Welcome Reception
Hosted by John Hoff--Deputy Assistant Secretary for Disability, Aging and Long-Term Care Policy, Office of the Assistant Secretary for Planning and Evaluation, Department of Health and Human Services


MONDAY, MAY 24, 2004

7:30-8:00am     Continental Breakfast
8:00-9:00am     PLENARY ONE: "Welcome and Conference Overview"
8:00-8:20am      Federal Sponsor Presentations
  • John Hoff--Deputy Assistant Secretary for Disability, Aging and Long-Term Care Policy, Office of the Assistant Secretary for Planning and Evaluation, Department of Health and Human Services
  • David E. Gray--Acting Assistant Secretary for Policy, Department of Labor
  • 8:20-8:30am
  • Robyn Stone--Executive Director, Institute for the Future of Aging Services (Bio) (2003 Article) (October 2003 Paper) (May 2004 Paper) (Presentation)
  • Steven Dawson--President, Paraprofessional Healthcare Institute (Bio) (October 2003 Paper)
  • 8:50-9:00am      Audience Questions and Comments
    9:00-10:15am     PLENARY TWO: "Linking Staffing and Quality"
  • Robyn Stone--Executive Director, Institute for the Future of Aging Services (Bio) (2003 Article) (October 2003 Paper) (May 2004 Paper) (Presentation)
    Overview and Introduction
  • Ted Benjamin--Professor, Department of Social Welfare, University of California Los Angeles (Bio) (Presentation)
    “The Direct Care Workforce and the Quality of Care”
  • Larry Minnix--President, American Association of Homes and Services for the Aging (Bio)
    “Quality Care, Healthy Cultures: Evidence of Success.”
  • Carol Raphael--CEO, Visiting Nurses Service of New York (VNSNY) (Bio)
    "The Role of the Direct Care Worker and Quality Care”
  • Audience Questions and Comments
    10:15-10:20am     Instructions to Small Groups
  • Andreas Frank--Director, Division of Long-Term Care Policy, Department of Health and Human Services
  • Stephanie Swirsky--Office of the Assistant Secretary for Policy, Department of Labor
  • 10:20-10:30am     Break
    10:30-11:45am     Small Group Break Out Session 1
    11:45am-1:30pm     Luncheon Address
    Introductory Remarks
  • Elaine E. Chao--Secretary, Department of Labor (invited)
  • Tommy G. Thompson--Secretary, Department of Health and Human Services (invited)
  • Keynote
  • Dirk Kempthorne--Governor, State of Idaho and Chair, National Governors Association (Bio)
    “A Lifetime of Health and Dignity: Confronting Long-Term Care Challenges in America”
  • 1:30-1:45pm     Break
    1:45-3:30pm     PLENARY THREE: "Connecting Workforce Development Initiatives, Individual Economic Opportunity and Quality Care"
    1:45-2:00pm      Overview Presentation: “Recruiting and Retaining a Quality Paraprofessional Workforce: Building Collaboratives with the Workforce Investment System”
  • Mike Fishman--The Lewin Group (Bio) (May 21, 2004 Paper) (Presentation)
  • Burt Barnow--John Hopkins University (Bio) (May 21, 2004 Paper) (Presentation)
  • 2:00-3:30pm      Federal, State and Local Workforce Development Initiatives
  • Gay Gilbert--Employment and Training Administration, U.S. Department of Labor (Bio) (Presentation)
    “Department of Labor’s High Growth Job Training Initiative”
  • Lloyd Schipper--Deputy Secretary, South Dakota Department of Labor (Bio) (Presentation)
    “Good Samaritan Career Lattice Project”
  • Juan Manigault--CEO, Northern Indiana Workforce Investment Board (Bio) (Presentation)
    “Healthcare Partnerships in Northern Indiana”
  • Charles Bodhi--Director of Employer Services, Regional Employment Board of Hampden County, Inc. (Presentation)
    “Extended Career Ladders: A Local Workforce Development Perspective”
  • Audience Questions and Comments
    3:30-3:45pm     Break
    3:45-5:15pm     Small Group Break Out Session 2
    5:15-6:15pm     Break [Possible places to gather: Tower Lounge (Upper Mezzanine) or Federal Bar (Main Lobby Level)]
    6:30-7:30pm     Dinner and Presentation "HeartWork"
    Introductory Remarks
  • Ms. Karen Kulp--President, Home Care Associates
  • Ms. Charlotte Hobson--Personal Care Attendant, HeartWork Performer

  • TUESDAY, MAY 25, 2004

    8:00-9:00am     Continental Breakfast [Free networking time for participants]
    9:00-9:15am     Presentation
  • Jean Moore--Center for Health Workforce Studies, SUNY School of Public Health (Bio) (Presentation)
    “HRSA’s Study on Nursing Aides and Home Health Care Aides”
  • 9:15-10:15am     PLENARY FOUR: "The Impact of Workforce Improvement Initiatives on Workforce Recruitment and Retention"
  • Patsy Harris--Executive Director, Direct Care Alliance (Bio) (Presentation)
    “The Direct Care Alliance”
  • Debra Lipson--Deputy Director of Better Jobs, Better Care, Institute for the Future of Aging Services (Bio) (May 2004 Paper) (Presentation)
    “Better Jobs, Better Care”
  • Ruth Katz--Office of the Assistant Secretary for Planning and Evaluation, Department of Health and Human Services (Bio)
    “Department of Health and Human Services Initiatives to Improve the Long-Term Care Workforce”
  • Audience Questions and Comments
    10:15-10:30am     Break
    10:30am-12:10pm     PLENARY FOUR: "The Impact of Workforce Improvement Initiatives on Workforce Recruitment and Retention" (continued)
  • Lauren Harris-Kojetin--Director of Research, Institute for the Future of Aging Services (Bio) (May 2004 Paper) (Presentation)
    “Research Synthesis on Long-Term Care Workforce Recruitment and Retention Initiatives”
  • Vera Salter--Director, National Clearinghouse on the Direct Care Workforce, Paraprofessional Health Care Institute (Bio) (Presentation)
    “National Clearinghouse on the Direct Care Workforce”
  • Michael Elsas--President, Cooperative Home Care Associates (Bio) (Presentation)
    “The Impact of Workforce Initiatives on Recruitment, Training and Retention”
  • John Schnelle--Professor, School of Medicine, UCLA, and Director, Bourn Center for Gerontological Research (Bio) (Presentation)
    "Nursing Home Workforce and Quality”
  • Audience Questions and Comments
    12:10-12:30pm     Break
    12:30-2:30pm     Working Lunch (in Break Out Rooms) and Break Out Session 3
    2:30-2:45pm     Break
    2:45-3:45pm     Concluding Session
    4:00pm     Adjourn

    [Table of Contents]


    HOTEL ORIENTATION MAP

    [Table of Contents]


    PARTICIPANT LIST

    Lisa Alecxih, M.P.A., Vice President, The Lewin Group, 3130 Fairview Park Drive, Suite 800, Falls Church, VA 22042, Phone: (703)269-5542, Fax: (703)269-5503, Email: lisa.alecxih@lewin.com

    Zenobia Anderson, Certified Home Health Aide, Cooperative Health Care Associates, 349 East 149th Street, Fifth Floor, Bronx, NY 10451, Phone: (718)993-7104, Fax: (718)585-6852, Email: carin@paraprofessional.org

    Dana Barbieri, U.S. Department of Labor, 200 Constitution Avenue, NW, Washington, DC 20210, Phone: (202)693-6151, Fax: (202)693-5960, Email: barbieri.dana@dol.gov

    Burt Barnow, Ph.D., Associate Director for Research, Johns Hopkins University, Institute for Policy Studies, 3400 N. Charles Street, Baltimore, MD 21218, Phone: (410)516-5388, Fax: (410)516-8233, Email: barnow@jhu.edu (Bio) (May 21, 2004 Paper) (Presentation)

    Cornelia Beck, Ph.D., R.N., F.A.A.N., University of Arkansas for Medical Sciences, 4301 W. Markham, Suite 808, Little Rock, AR 72205, Phone: (501)526-5750, Fax: (501)526-7560, Email: beckcornelia@uams.edu

    Ted Benjamin, Ph.D., Professor, University of California, Los Angeles, School of Public Policy and Social Research, 3250 Public Policy Building, Los Angeles, CA 90095-1656, Phone: (310)206-6044, Fax: (310)206-7446, Email: tedbenj@ucla.edu (Bio) (Presentation)

    Linda Bergofsky, M.S.W., Social Science Analyst, Office of Disability, Aging and Long-Term Care Policy, U.S. Department of Health and Human Services, 200 Independence Avenue, SW, Room 424E, H.H. Humphrey Building, Washington, DC 20201, Phone: (202)690-5741, Fax: (202)401-7733, Email: linda.bergofsky@hhs.gov

    Brian Biles, M.D., Professor, George Washington University, 2021 K Street, Suite 800, Washington, DC 20006, Phone: (202)416-0066, Fax: (202)416-0075, Email: bbiles@gwu.edu

    Christine Bishop, Ph.D., Professor, Schneider Institute for Health Policy, Brandeis University, 415 South Street, Mail Stop 035, Waltham, MA 02454-9110, Phone: (781)736-3942, Fax: (781)736-3905, Email: bishop@brandeis.edu

    Carrie Blakeway, The Lewin Group, 3130 Fairview Park Drive, Suite 800, Falls Church, VA 22042, Phone: (703)269-5500, Fax: (703)269-5501, Email: carrie.blakeway@lewin.com

    Carolyn Blanks, Vice President, Labor and Workforce Development, Massachusetts Extended Care Federation, 2310 Washington Street, Newton Lower Falls, MA 02462, Phone: (617)558-0202, Fax: (617)558-3546, Email: cblanks@mecf.org

    Charles Bodhi, B.A., Regional Employment Board of Hampden County, Inc., 1441 Main Street, 1st Floor, Springfield, MA 01103, Phone: (413)755-1361, Fax: (413)755-1364, Email: bodhi@rebhc.org (Presentation)

    John Booker, C.N.A., National Association for Direct Care Workers of Color, Inc., 2425 Poland Street, South Bend, Indiana 46619, Phone: (574)289-9326, Fax: (574)289-9326, Email: bookeru@aol.com

    Robert Bowles, Ph.D., Labor Market Information Division, North Carolina ESC, P.O. Box 25903, Raleigh, NC 27611, Phone: (919)733-2936, Fax: (919)733-8662, Email: robert.bowles@ncmail.net

    Diane Braunstein, Program Director, National Governors Association, 444 North Capitol Street, Suite 267, Washington, DC 20001-1512, Phone: (202)624-7854, Fax: (202)624-5313, Email: dbraunstein@nga.org

    Dale Brown, B.A., Policy Advisor, Office of Disability Employment Policy, U.S. Department of Labor, 200 Constitution Avenue, NW, Room S1011, Washington, DC 20210, Phone: (202)693-7854, Fax: (202)693-4929, Email: brown-dale@dol.gov

    Natasha Bryant, M.A., Institute for the Future of Aging Services, 2519 Connecticut Avenue, NW, Washington, DC 20008, Phone: (202)308-1214, Fax: (202)783-4266, Email: nbryant@aahsa.org

    Robert Burke, Ph.D., Acting Chair, George Washington University, 2175 K Street, Suite 700 , Washington, DC 20037, Phone: (202)467-2288, Fax: (202)467-2289, Email: hsmreb@gwumc.edu

    Anne Burns Johnson, M.P.H., President/CEO, California Association of Homes and Services for the Aging, 1315 I Street, Suite 100, Sacramento, CA 95814, Phone: (916)392-5111, Fax: (916)428-4250, Email: aburnsjohnson@aging.org

    Donna Calame, J.D., Executive Director, San Francisco In-Home Supportive Services Public Authority, 939 Market Street, Suite 550, San Francisco, CA 94103, Phone: (415)243-4477, Fax: (415)243-4407, Email: dcalame@sfihsspa.org

    Joy Calkin, Ph.D., M.Sc.N., D.Sc. (Hon), Professor Emerita, Joy D. Calkin Consulting, P.O. Box 264, 215 Victoria Street, Chester, Nova Scotia, Canada B0J 1J0, Phone: (902)275-2529, Fax: (902)275-5480, Email: j.calkin@ns.sympatico.ca

    Denise Clark, Supervising Coordinator and Political Action Group Coordinator, Cooperative Health Care Associates, 349 East 149th Street, Fifth Floor, Bronx, NY 10451, Phone: (718)993-7104, Fax: (718)585-6852, Email: dclark@chcany.org

    Elaine Cohen, M.S., R.N., Chief, Special Projects, Division of Nursing, Bureau of Health Professions, Health Resources and Services Administration, U.S. Department of Health and Human Services, 5600 Fishers Lane, Room 9-35, Rockville, MD 20857, Phone: (301)443-1405, Fax: (301)443-8586, Email: ecohen@hrsa.gov

    Pearl Cunningham, Certified Home Health Aide, HomeCare Associates, 1315 Walnut Street, Philadelphia, PA 10451 , Phone: (267)238-3213, Email: kkulp@homecareassociatespa.com

    LoriAnn Dancheck, Research Associate, Adult Communities Total Services Retirement-Life Communities, 375 Morris Road, West Point, PA 19486, Phone: (215)661-8330, Fax: (215)661-8320, Email: ldancheck@actslife.org

    Steven Dawson, President, Paraprofessional Healthcare Institute, 349 East 149th Street, 10th Floor, Bronx, NY 10451, Phone: (718)402-7471, Fax: (718)585-6852, Email: steven@paraprofessional.org (Bio) (October 2003 Paper)

    Angela Dayton, Employment and Training Administration, U.S. Department of Labor, 200 Constitution Avenue, NW, Suite N4641, Washington, DC 20210, Phone: (202)693-5969, Fax: (202)693-3890, Email: dayton.angela@dol.gov

    Arlene deSilva, M.A., Chief Executive Officer, Council on Aging of Southwestern Ohio, 644 Linn Street, Suite 1100, Phone: (513)345-8611, Fax: (513)651-2534, Email: desilva@help4seniors.org

    Angela Duran, M.P.P., Executive Director, Good Faith Fund, 2304 West 29th Avenue, Pine Bluff, AR 71603, Phone: (870)535-6233 ext.40, Fax: (870)535-0741, Email: aduran@goodfaithfund.org

    Steven Edelstein, J.D., A.B., National Policy Director, Paraprofessional Healthcare Institute, 349 East 149th Street, 10th Floor, Bronx, NY 10451, Phone: (718)402-7766, Fax: (718)585-6852, Email: edelstein@paraprofessional.org

    Eileen Elias, Deputy Director, U.S. Department of Health and Human Services, 200 Independence Avenue, SW, Room 637D, H.H. Humphrey Building, Washington, DC 20201, Phone: (202)205-1104, Fax: (202)260-3053, Email: eileen.elias@hhs.gov

    Michael Elsas, President, Cooperative Health Care Associates, 349 East 149th Street, Fifth Floor, Bronx, NY 10451, Phone: (718)993-7104, Fax: (718)993-0971, Email: melsas@chcany.org (Bio) (Presentation)

    Lenora Evans, C.N.A., Jewish Home and Hospital Lifecare System, c/o Andrea Reshen Bronx Division, 100 West Kingsbridge Road, Bronx, NY 10468, Phone: (718)410-1467, Fax: (718)410-1260, Email: areshen@jhha.org

    Cheryl Feldman, M.S.W., Director, District 1199C Training and Upgrading Fund, 1319 Locust Street, Philadelphia, PA 19107, Phone: (215)735-5555, Fax: (215)735-7910, Email: cfeldman@1199ctraining.org

    Thomas Finch, Ph.D., Consultant, Office of Disability, U.S. Department of Health and Human Services, 200 Independence Avenue, SW, Washington, DC 20201, Phone: (202)401-5844, Fax: (202)260-3053, Email: thomas.finch@hhs.gov

    Diana Findley, Executive Director, Iowa CareGivers Association, 1117 Pleasant Street, Suite 221, Des Moines, IA 50309, Phone: (515)241-8697, Fax: (515)241-8587, Email: iowacga@aol.com

    Michael Fishman, M.Pysc., M.P.A., Senior Vice President, The Lewin Group, 3130 Fairview Park Drive, Suite 800, Falls Church, VA 22042, Phone: (703)269-5655, Fax: (703)269-5503, Email: mike.fishman@lewin.com (Bio) (May 21, 2004 Paper) (Presentation)

    Sandra Fitzler, B.S.N., Senior Director of Clinical Services, American Health Care Association, 1201 L Street, NW, Washington, DC 20005, Phone: (202)898-6307, Fax: (202)842-3860, Email: sfitzler@ahca.org

    Brian Forschner, Ph.D., President, Mercy Senior Health and Housing, Mercy Health Partners, 2950 West Park Drive, Cincinnati, OH 45238, Phone: (513)347-8232, Fax: (513)451-3728, Email: beforschner@health-partners.org

    Andreas Frank, Director, Division of Long-Term Care Policy, Office of Disability, Aging and Long-Term Care Policy, U.S. Department of Health and Human Services, 200 Independence Avenue, SW, Room 424E, H.H. Humphrey Building, Washington, DC 20201, Phone: (202)690-6443, Fax: (202)401-7733, Email: andreas.frank@hhs.gov

    Elsie French, M.B.A., Managing Director, Adult Communities Total Services Retirement-Life Communities, 6901 SW 18th Street, Suite 301, Boca Raton, FL 33433, Phone: (561)362-8377, Fax: (561)416-1461, Email: efrench@actslife.org

    Suellen Galbraith, M.S.W., Director of Government Relations, American Network of Community Options and Resources, 1101 King Street, Suite 380, Alexandria, VA 22314-2944, Phone: (703)535-7850, Fax: (703-535-7860, Email: sgalbraith@ancor.org

    James Gardner, Ph.D., President/CEO, Council on Quality and Leadership, 100 West Road, Suite 406, Towson, MD 21204, Phone: (410)583-0060, Fax: (410)583-0063, Email: jfgardner@thecouncil.org

    Denise Geolot, Ph.D., R.N., F.A.A.N., Director, Division of Nursing, Health Resources and Services Administration, U.S. Department of Health and Human Services, 5600 Fishers Lane, Room 9-35, Rockville, MD 20857, Phone: (301)443-5688, Fax: (301)443-8586, Email: dgeolot@hrsa.gov

    Gay Gilbert, J.D., M.S.W., Director, Business Relation Group, Employment and Training Administration, U.S. Department of Labor, 200 Constitution Avenue, NW, Room N4643, Washington, DC 20210, Phone: (202)693-3892, Fax: (202)693-3890, Email: gilbert.gay@dol.gov (Bio) (Presentation)

    Laura Ginsburg, M.A., Employment and Training Administration, U.S. Department of Labor, 200 Constitution Avenue, NW, Suite N4671, Washington, DC 20210, Phone: (202)693-2803, Fax: (202)693-2808, Email: ginsburg.laura@dol.gov

    John Grace, M.Sc., President, Kansas Homes and Services for Aging, 217 SE 8th Street, Topeka, KS 66603, Phone: (785)233-7443, Fax: (785)233-9471, Email: jrgrace@kahsa.org

    Leslie Grant, Ph.D., Professor, Department of Health Care Management, Carlson School of Management, University of Minnesota, 321 19th Avenue South, 3-150 CSOM, Minneapolis, MN 55455, Phone: (612)624-8844, Fax: (612)624-8804, Email: lgrant@CSOM.umn.edu

    Jean Grochowski, M.B.A., B.S.M.E., MBA Fellow, Employment and Training Administration, Business Relations Group, U.S. Department of Labor, 200 Constitution Avenue, NW, Suite N4641, Washington, DC 20210, Phone: (202)693-3592, Fax: (202)693-3890, Email: grochowski.jean@dol.gov

    George Gunn, Jr., M.S., Vice Chairman and CEO, Adult Communities Total Services Retirement-Life Communities, 375 Morris Road, West Point, PA 19486, Phone: (215)661-8330, Fax: (215)661-8320, Email: grgunnjr@actslife.org

    Gayle Hamilton, MDRC, 16 East 34th Street, New York, NY 10516, Phone: (212)340-8665, Fax: (212)532-8511, Email: gayle.hamilton@mdrc.org

    Brandy Danielle Harris, M.S., M.A., Institute for the Future of Aging Services, 4221 Waterford Lane, Trussville, AL 35173, Phone: (850)644-7927, Fax: (850)644-2304, Email: bdb4260@fsu.edu

    Patsy Harris, Executive Director, Direct Care Alliance, 1054 31st Street NW, Suite 425, Washington, DC 20007, Phone: (202)338-1209 ext109, Fax: (202)337-6508, Email: patsy@directcarealliance.org (Bio) (Presentation)

    Lauren Harris-Kojetin, Ph.D., M.A., Director of Research, Institute for the Future of Aging Service, 2519 Connecticut Avenue, NW, Washington, DC 20008, Phone: (202)508-9462, Fax: (202)738-4266, Email: lharris-kojetin@aahsa.org (Bio) (May 2004 Paper) (Presentation)

    Conaway Haskins, M.R.P., Research Associate, Aspen Institute, 1 Dupont Circle, NW, Suite 700, Washington, DC 20036, Phone: (202)736-1495, Fax: (202)476-0790, Email: conaway.haskins@aspeninst.org

    Tim Henderson, M.S.P.H., National Conference of State Legislatures, 444 North Capitol Street, NW, Suite 515, Washington, DC 20001, Phone: (202)624-3573, Fax: (202)737-1069, Email: tim.henderson@ncsl.org

    Brenda Hipp, Manager, Butte One Stop Workforce Center, 2201 White Boulevard, Butte, MT 59701, Phone: (406)494-0300, Fax: (406)494-5481, Email: bhipp@state.mt.us

    Charlotte Hobson, Residential Counselor, Heartwork Melinark, 248 Hampden Road, Upper Darby, PA 19082, Phone: (610)352-2401, Fax: (484)582-1269

    Sabrina Horry, Certified Health Aide, Cooperative Health Care Associates, 349 East 149th Street, Fifth Floor, Bronx, NY 10451, Phone: (718)993-7104, Fax: (718)993-0971, Email: shorry@chcany.org

    Roberta Jackson, Certified Home Health Aide, Cooperative Health Care Associates, 349 East 149th Street, Fifth Floor, Bronx, NY 10451, Phone: (718)993-7104, Fax: (718)993-0971, Email: rjackson@chcany.org

    Clint Jones, Project Director, Foundation for Healthy Communities, 125 Airport Road, Concord, NH 03301, Phone: (603)225-0900, Fax: (603)225-4346, Email: cjones@healthynh.com

    Ruta Kadonoff, M.H.S., Senior Policy Analyst, American Association of Homes and Services for the Aging, 2519 Connecticut Avenue, NW, Washington, DC 20008, Phone: (202)508-9450, Fax: (202)220-0044, Email: rkadonoff@aahsa.org

    Carol Kapolka, Program Director, Extended Care Career Ladder Initiative, Commonwealth Corporation, 529 Main Street, Schrafft Center, Suite 110, Boston, MA 02129, Phone: (617)727-8158, Fax: (617)242-7660, Email: ckapolka@commcorp.org

    Ruth Katz, Deputy to the Deputy Assistant Secretary, Office of Disability, Aging and Long-Term Care Policy, U.S. Department of Health and Human Services, 200 Independence Avenue, SW, Room 424E, H.H. Humphrey Building, Washington, DC 20201, Phone: (202)690-6443, Fax: (202)401-7733, Email: ruth.katz@hhs.gov (Bio)

    Peter Kemper, Ph.D., Professor, Department of Health Policy and Administration, College of Health and Human Development, Pennsylvania State University, University Park, PA 16802, Phone: (814)863-2900, Fax: (814)863-2905, Email: pkemper@psu.edu

    Kate King, M.P.A., Health Insurance Specialist, CMSO/DEHPG/DCSI, Centers for Medicare and Medicaid Services, 7500 Security Boulevard, Mail Stop S2-14-26, Baltimore, MD 21244-1850, Phone: (410)786-1283, Fax: (410)786-9004, Email: kking@cms.hhs.gov

    Thomas Konrad, Ph.D., Senior Fellow, Cecil G. Sheps Center, National Cancer Institute on Aging, 725 Airport Road, CB 7590, Chapel Hill, NC 27599-7590, Phone: (919)966-2501, Fax: (919)966-3811, Email: bob_konrad@unc.edu

    Karen Kulp, HomeCare Associates, 1315 Walnut Street, Suite 832, Philadelphia, PA 10451, Phone: (267)238-3213, Fax: (215)735-0644, Email: kkulp@homecareassociatespa.com

    Alice LaGuerre, C.N.A., Peer Mentoring, Center for Nursing and Rehabilitation, 596 Prospect Place, Brooklyn, NY 11238, Phone: (718)636-1000, Fax: (718)585-6852, Email: carin@paraprofessional.org

    Rebekah Lashman, M.B.A., Manager of Workforce Partnerships, Boston Private Industry Council, 2 Oliver Street, Boston, MA 02109, Phone: (617)488-1314, Fax: (617)423-1041, Email: Rebekah.Lashman@bostonpic.org

    Charlene Liggins, M.P.H., M.P.A., Social Science Analyst, Office of Disability, Aging and Long-Term Care Policy, U.S. Department of Health and Human Services, 200 Independence Avenue, SW, Room 424E, H.H. Humphrey Building, Washington, DC 20201, Phone: (202)690-5765, Fax: (202)401-7733, Email: Charlene.Liggins@hhs.gov

    David Lindeman, Ph.D., Director, Mather LifeWays, 1603 Orrington Avenue, Suite 1800, Evanston, IL 60201, Phone: (847)492-6810, Fax: (847)492-6789, Email: dlindeman@matherlifeways.com

    Debra Lipson, M.H.S.A., Deputy Director, Better Jobs Better Care, American Association of Homes and Services for the Aging, 2519 Connecticut Avenue, NW, Washington, DC 20008, Phone: (202)508-1215, Fax: (202)783-4266, Email: dlipson@aahsa.org (Bio) (May 2004 Paper) (Presentation)

    Pamela Loving, Career Alliance, Inc., 711 North Saginaw Street, Suite 300, Flint, MI 48503, Phone: (810)233-5974, Fax: (810)233-8652, Email: ploving@careeralliance.org

    Juan Manigault, M.S.B.A., President and CEO, Northern Indiana Workforce Investment Board, 401 East Colfax Avenue, Suite 307, South Bend, IN 46617, Phone: (574)239-2380 ext. 212, Fax: (574)239-2386, Email: jam200@niwib.com (Bio) (Presentation)

    Lorrene Maynard, C.N.A., Founder and Director, Virginia Association of Professional Nursing Assistants, Inc., P.O. Box 3732, Hampton, VA 23663, Phone: (757)595-1483, Fax: (757)886-0950, Email: professionalcna@aol.com

    Sheila McConnell, U.S. Department of Labor, 200 Constitution Avenue, NW, Room S2312, Washington, DC 20210, Phone: (202)693-5903, Email: mcconnell.sheila@dol.gov

    Diane Menio, M.S., Executive Director, Center for the Advocacy for the Rights and Interests of the Elderly, 100 North 17th Street, Suite 600, Philadelphia, PA 19103, Phone: (215)545-5728, Fax: (215)546-9963, Email: menio@carie.org

    William Minnix, Jr., D.Min., D.Miv., American Association of Homes and Services for the Aging, 2519 Connecticut Avenue, NW, Washington, DC 20008, Phone: (202)508-9426, Fax: (202)220-0020, Email: lminnix@aahsa.org (Bio)

    Jean Moore, M.S.N., Director, Center for Health Workforce Studies, School of Public Health, University of Albany, 1 University Place, Room B-334, Rensselaer, NY 12144, Phone: (518)402-0250, Fax: (518)402-0252, Email: jmm04@health.state.ny.us (Bio) (Presentation)

    Jan Moxley, M.S., Office of Long Term Care, North Carolina Department of Health and Human Services, 2001Mail Service Center, Raleigh, NC 27699-2001, Phone: (919)715-0807, Fax: (919)715-1850, Email: jan_moxley@ncmail.net

    Evvie Munley, B.S.W., Senior Policy Analyst, American Association of Homes and Services for the Aging, 2519 Connecticut Avenue, NW, Washington, DC 20008, Phone: (202)783-2242, Fax: (202)220-0044, Email: emunley@aahsa.org

    Kerry Paige Nesseler, R.N., M.S., Captain, Health Resources and Services Administration, U.S. Department of Health and Human Services, 5600 Fishers Lane, Room 8-05, Rockville, MD 20857, Phone: (301)443-5794, Fax: (301)443-2111, Email: knesseler@hrsa.gov

    Robert Newcomer, Ph.D., Professor, Personal Assistance Services Center, University of California, 3333 California Street, Suite 455, San Francisco, CA 94118, Phone: (415)476-1408, Fax: (415)476-6552, Email: rjn@itsa.ucsf.edu

    Linda Noelker, Ph.D., Senior Vice President, Benjamin Rose, 850 Euclid Avenue, Suite 1100, Cleveland, OH 44114-3301, Phone: (216)373-1603, Fax: (216)621-3505, Email: lnoelker@benrose.org

    Carol O’Shaughnessy, M.A., Specialist in Social Legislation, Congressional Research Service, 101 Independence Avenue, SE, Washington, DC 20540, Phone: (202)707-7329, Email: coshaughnessy@crs.loc.gov

    Rose Padmore, Certified Home Health Aide, HomeCare Associates, 1315 Walnut Street, Philadelphia, PA 10451, Phone: (267)238-3213, Email: kkulp@homecareassociatespa.com

    Timothy Palmer, M.S., Executive Director, Community of Vermont Elders, 79 River Street, P.O. Box 1276, Montpelier, VT 05602, Phone: (802)229-4731, Fax: (802)229-0156, Email: tim@vermontelders.org

    Victoria Parker, D.B.A., Assistant Professor, Boston University, 200 Springs Road (152), Bedford, MA 01730, Phone: (781)275-7500 ext. 6054, Fax: (781)687-3106, Email: vaparker@bu.edu

    Lori Porter, Co-founder and CEO, National Association of Geriatric Nursing Assistants, 2709 West 13th Street, Joplin, MO 64801, Phone: (417)623-6049, Fax: (417)623-2230, Email: lporter@nagna.org

    D.E.B. Potter, M.S., Senior Survey Statistician, Co-Leader, Long Term Care Portfolio, Agency for Healthcare Research and Quality, 540 Gaither Road, Suite 500, Rockville, MD 20850, Phone: (301)427-1564, Fax: (301)427-1276, Email: dpotter@ahrp.gov

    Peggy Powell, Director of Workforce Strategies, Paraprofessional Healthcare Institute, 349 East 149th Street, 10th Floor, Bronx, NY 10451, Phone: (718)402-7766, Fax: (718)585-6852, Email: peggy@paraprofessional.org

    Jude Rabig, Director, Green House Project, 401 East 34th Street, N15K, New York, NY 10016, Phone: (212)217-0972, Fax: (866)209-6736, Email: greenhouseproject@rcn.com

    Carol Raphael, M.P.A., President and CEO, Visiting Nurse Service of New York, 107 East 70th Street, New York, NY 10021, Phone: (212)609-1510, Fax: (212)794-6610, Email: craphael@vnsny.org (Bio)

    Linda Redford, Ph.D., R.N., Director, Central Plains Geriatric Education Center, University of Kansas Medical Center, 3901 Rainbow Boulevard, Mail Stop 1005, Kansas City, KS 66160, Phone: (913)588-1636, Fax: (913)588-3179, Email: lredford@kumc.edu

    Susan Reinhard, Ph.D., R.N., Center for State Health Policy, Rutgers University, 317 George Street, Suite 400, New Brunswick, NJ 08901, Phone: (732)932-3105 ext.230, Fax: (732)932-0069, Email: sreinhard@cshp.rutgers.edu

    Robin Remsburg, Ph.D., A.P.R.N., B.C., Chief, Long-Term Care Statistics Branch, National Center for Health Statistics, Centers for Disease Control and Prevention, 3311 Toledo Road, Hyattsville, MD 20782, Phone: (301)458-4416, Fax: (301)458-4693, Email: rqr3@cdc.gov

    Andrea Reshen, M.A., A.B.D., Director of Culture Change, Jewish Home and Hospital Lifecare System, 100 West Kingsbridge Road, Bronx, NY 10468, Phone: (718)410-1467, Fax: (718)410-1260, Email: areshen@jhha.org

    Christine Rico, Vice President, Paraprofessional Healthcare Institute, 349 East 149th Street, 10th Floor, Bronx, NY 10451, Phone: (718)402-7446, Fax: (718)585-6852, Email: christine@paraprofessional.org

    Carol Rodet, M.A., Home Care Association of New York State, 194 Washington Avenue, Albany, NY 12210, Phone: (518)426-8764, Fax: (518)426-8788, Email: croder@earthlink.net

    Linda Rohrer, Deputy Director, Commonwealth Corporation, 529 Main Street, Schrafft Center, Suite 110, Boston, MA 02129, Phone: (617)727-8158, Fax: (617)242-7660, Email: lrohrer@commcorp.org

    Emily Rosenoff, M.P.A., Office of Disability, Aging and Long-Term Care Policy, U.S. Department of Health and Human Services, 200 Independence Avenue, SW, Room 424E, H.H. Humphrey Building, Washington, DC 20201, Phone: (202)690-5740, Fax: (202)401-7733, Email: emily.rosenoff@hhs.gov

    Vera Salter, Ph.D., Director, Paraprofessional Healthcare Institute, 349 East 149th Street, 10th Floor, Bronx, NY 10451, Phone: (718)402-7766, Fax: (718)585-6852, Email: Vera@paraprofessional.org (Bio) (Presentation)

    Lila Sarante, Certified Home Health Aide, Cooperative Health Care Associates, 349 East 149th Street, Fifth Floor, Bronx, NY 10451, Phone: (718)993-7104, Email: lsarante@chcany.org

    Dawn Savattone, M.S.W., Ombudsman Specialist, Area Agency on Aging, Region One, 1366 East Thomas Road, Suite 108, Phoenix, AZ 85014, Phone: (602)264-2255, Fax: (602)230-9132, Email: savattone@aaaphx.org

    Lloyd Schipper, Deputy Secretary, South Dakota Department of Labor, 700 Governors Drive, Pierre, SD 57501, Phone: (605)773-3101, Fax: (605)773-4211, Email: lloyd.schipper@state.sd.us (Bio) (Presentation)

    John Schnelle, Ph.D., Professor, University of California, Los Angeles, 7150 Tampa Avenue, Reseda, CA 91335-1656, Phone: (818)774-3234, Fax: (818)774-3346, Email: jschnell@ucla.edu (Bio) (Presentation)

    Elizabeth Schultz, Director of Quality and Compliance, Providence Mount St. Vincent Pioneer Network, 4831 35th Avenue SW, Seattle, WA 98126-2799, Phone: (206)938-6033, Fax: (206)938-6249, Email: Elizabeth.Schultz@Providence.org

    Gail Simms, P.C.A., H.H.A., Cooperative Home Care Associates, 1372 Washington Avenue, Apt. 18B, Bronx, NY 10456, Phone: (718)293-7812

    Cynella Simon, C.N.A., Peer Mentoring, Center for Nursing and Rehabilitation, 596 Prospect Place, Brooklyn, NY 11238, Phone: (718)636-1000, Fax: (718)789-9212, Email: carin@paraprofessional.org

    Navjeet Singh, Special Research Projects Director, Commonwealth Corporation, 529 Main Street, Schrafft Center, Suite 110, Boston, MA 02129, Phone: (617)727-8158, Fax: (617)242-7660, Email: nsingh@commcorp.org

    Phyllis Snyder, M.A.T., M.C.P., Council for Adult and Experimental Learning, 1608 Walnut Street, Philadelphia, PA 19103, Phone: (215)731-7160, Fax: (215)731-0505, Email: psnyder@cael.org

    Karen Soehner, Nursing Home Administrator, Avante at Ormond Beach Nursing and Rehabilitation Center, 170 North Kings Road, Ormond Beach, FL 32174, Phone: (386)677-7955, Fax: (386)676-9573, Email: ksoehner@bellsouth.net

    William Spector, Ph.D., Senior Social Scientist, Agency for Healthcare Research and Quality, 540 Gaither Road, Rockville, MD 20850, Phone: (301)427-1446, Fax: (301)427-1430, Email: wspector@ahrp.gov

    Melanie Starns, M.A.G., Program and Policy Analyst, Administration on Aging, U.S. Department of Health and Human Services, Washington, DC 20201, Phone: (202)357-3464, Fax: (202)357-3469, Email: melanie.starns@aoa.gov

    Robyn Stone, Dr.P.H., Executive Director, American Association of Homes and Services for the Aging, 2519 Connecticut Avenue, NW, Washington, DC 20008, Phone: (202)508-1206, Fax: (202)783-4266, Email: rstone@aahsa.org (Bio) (2003 Article) (October 2003 Paper) (May 2004 Paper) (Presentation)

    Julie Stone-Axelrad, M.P.A., Analyst in Social Legislation, Congressional Research Service, 101 Independence Avenue, SE, Washington, DC 20540, Phone: (202)707-1386, Fax: (202)707-3097, Email: jstone@crs.loc.gov

    Rick Surpin, President, Independence Care System, 257 Park Avenue South, New York, NY 10010, Phone: (212)584-2500, Fax: (212)584-2555, Email: surpin@icsny.org

    Stephanie Swirsky, Policy Analyst, Office of Policy, U.S. Department of Labor, 200 Constitution Avenue, NW, Room S2312, Washington, DC 20210, Phone: (202)693-5909, Fax: (202)693-5960, Email: swirsky.stephanie@dol.gov

    Marianne Taylor, M.A., Human Services Research Institute, 2336 Massachusetts Avenue, Cambridge, MA 02140, Phone: (617)876-0426, Fax: (617)492-7401, Email: taylor@hsri.org

    Anna Thompson, M.Ed., Coordinator of Special Projects, Atlanta Regional Workforce Board, 40 Courtland Street NE, Atlanta, GA 20202, Phone: (404)463-3331, Fax: (404)463-3310, Email: athompson@atlantaregional.com

    Julie Trocchio, R.N., Senior Director, Continuing Care Ministries, Catholic Health Association, 1875 Eye Street, Suite 1000, Washington, DC 20006, Phone: (202)721-6320, Fax: (202)296-4024, Email: jtrocchio@chausa.org

    Jean Tuller, M.P.A., Executive Director, Oregon Technical Assistance Corporation, 3886 Beverly Avenue, NE, Suite I-21, Salem, OR 97305, Phone: (503)364-9943, Fax: (503)364-1939, Email: jtuller@otac.org

    Hollis Turnham, J.D., Michigan Policy Director, Paraprofessional Healthcare Institute, 5013 Applewood Drive, Lansing, MI 48917, Phone: (517)327-0331, Fax: (517)327-0331, Email: hturnham@aol.com

    Paula Vereen, H.H.A., C.N.A., Cooperative Home Care, 623-5 Courtland Avenue, Apt 4C, Bronx, NY 10451, Phone: (718)402-0893, Email: dclark@chcany.org

    Amanda Wallace, Senior Program Specialist, National Network of Sector Partners, 2201 Broadway, Suite 815, Oakland, CA 94612, Phone: (510)251-2600, Fax: (510)251-0600, Email: amy@nedlc.org

    Julie Ward, Director of Employment and Transportation Policy, The Arc and UCP Public Policy Collaboration, 1660 L Street, Suite 700, Washington, DC 20036, Phone: (202)973-7146, Fax: (202)776-0414, Email: jward@ucp.org

    Joan Weiss, Ph.D., R.N., C.R.N.P., Chief, Allied, Geriatrics and Rural Health Branch, Bureau of Health Professions, Health Resources and Services Administration, U.S. Department of Health and Human Services, 5600 Fishers Lane, Room 8-103, Rockville, MD 20857, Phone: (301)443-0430, Fax: (301)443-0162, Email: jweiss@hrsa.gov

    Paul Wing, D.Engin., Deputy Director, Center for Health Workforce Studies, School of Public Health, University of Albany, 1 University Place, Room B-334, Rensselaer, NY 12144, Phone: (518)402-0250, Fax: (518)402-0252, Email: pow01@health.state.ny.us

    Dan Wood, M.H.S.A., AVP, HCR-Manorcare, 333 North Summitt Street, Toledo, OH 43699-0086, Phone: (419)252-5715, Fax: (419)252-5510, Email: dwood@hcr-manorcare.com

    Bernadette Wright, Ph.D, Policy Research Analyst, American Association of Retired Persons, 601 E Street, NW, Washington, DC 20049, Phone: (202)434-6291, Fax: (202)434-6402, Email: bwright@aarp.org

    Wendy Yallowitz, M.S.W., Program Associate, Robert Wood Johnson Foundation, Route 1 and College Road East, Princeton, NJ 08543, Phone: (609)627-7553, Fax: (609)419-8332, Email: wyallow@rwjf.org

    Lee Zacharias, The Zacharias Group, 441 North Pownal Road, New Gloucester, ME 04260, Phone: (207)926-5767, Fax: (207)926-5763, Email: Leezach1@aol.com

    Michael Zelley, Disability Network, 3600 South Dort Highway, Suite 54, Flint, MI 48507, Phone: (810)742-1800, Fax: (810)742-2400, Email: mikezelley@aol.com

    Sharon Zeruld, M.H.S.A., Senior Manager, The Lewin Group, 3130 Fairview Park Drive, Suite 800, Falls Church, VA 22042, Phone: (703)269-5967, Fax: (703)269-5503, Email: sharon.zeruld@lewin.com

    Thomas Zwicker, Sapient, LLC, W210N11170, Mountbrooke Drive, Germantown, WI 53022, Phone: (414)477-9223, Fax: (262)532-0115, Email: Tzwicker@wi.rr.com

    [Table of Contents]


    SPEAKER BIOGRAPHIES

    Burt S. Barnow (May 21, 2004 Paper) (Presentation)
    An economist with over 25 years of experience in the fields of labor economics, program evaluation, and applied econometrics. In his current position, Dr. Barnow teaches graduate and undergraduate courses in public policy and economics, conducts research for federal and state governments, and supervises research activities at the Institute for Policy Studies at Johns Hopkins University. Dr. Barnow currently serves as Vice Chair of the National Academy of Sciences Committee on the Information Technology Workforce, Chair of the Governor’s Workforce Investment Board Performance Measurement Committee, and Chair of the National Association of Schools of Public Affairs and Administration Research Committee. In addition, Dr. Barnow has served as an expert witness and consultant for many attorneys in the Washington, D.C. area and throughout the nation. Prior to joining the Institute for Policy Studies at Johns Hopkins University in August 1992, he was a Vice President of Lewin-ICF for 8 years and worked for nearly 9 years in the U.S. Department of Labor.

    A.E. Benjamin (aka Ted) (Presentation)
    At the University of California-Los Angeles, he is Professor and Chair in the Department of Social Welfare, School of Public Policy and Social Research. He has a joint PhD from the University of Michigan in political science and social work, and his interests involve long-term services for people with chronic conditions, particularly comparative access, service design and quality issues. He has done research across various populations with chronic health conditions in order to assess approaches to unifying rather than segmenting public policy responses to common service needs across groups. This research has involved the elderly, younger adults with disabilities, people with HIV disease, and children with special health needs. His current work addresses the impact of consumer-direction for people needing supportive services as well as a range of entry-level work force issues. This research has been supported by the U.S. Department of Health and Human Services, the Robert Wood Johnson Foundation, and the State of California. He is the author of numerous articles and book chapters and co-author (with Bob Newcomer) of an edited volume titled Indicators of Chronic Health Conditions.

    Steven L. Dawson (October 2003 Paper)
    President of the Paraprofessional Healthcare Institute, and has worked with PHI since its inception 12 years ago. PHI is a national health care employment, training and policy nonprofit, based in the South Bronx, New York. PHI, http://www.paraprofessional.org, is the nonprofit affiliate of the worker-owned, 800-employee Cooperative Home Care Associates. In early 2001, PHI launched the National Clearinghouse on the Direct Care Workforce, http://www.directcareclearinghouse.org the nation’s primary information center for direct-care staffing policy and practice initiatives.

    Steven chairs Independence Care System, a project of PHI and New York’s first Medicaid-funded chronic care demonstration program for adults living in their homes with disabilities. He is also the author of several publications on low-wage and health care employment issues, including Jobs and the Urban Poor (co-authored with Peggy Clark of the Aspen Institute), Direct-Care Health Workers: The Unnecessary Crisis in Long-Term Care (co-authored with Rick Surpin of Independence Care System), and Long-Term Care Financing and the Long-Term Care Workforce Crisis: Causes and Solutions (published by the Citizens For Long Term Care).

    Michael Elsas (Presentation)
    President of Cooperative Home Care Associates, a licensed home health care agency located in the South Bronx. With just over 750 paraprofessional workers and an administrative staff of 50, Cooperative Home Care Associates has been nationally recognized for its unique worker centered philosophy which links quality jobs to quality home care services. Prior to joining Cooperative Home Care Associates in 2000, Mr. Elsas was the Chief Operating Officer of the Visiting Nurse Association of Hudson Valley. From community liaison to President, Mr. Elsas has over 30 years of experience in the home care industry. His professional affiliations include the Home Care Association of New York State, trustee of the 1199 SEIU Home Health Aide Benefit Fund, Catholic Charities and the Medical Society of New York. Mr. Elsas received a Bachelor of Arts degree from the C.W. Post Center of Long Island University.

    Michael E. Fishman (May 21, 2004 Paper) (Presentation)
    A Senior Vice President and Director of the Applied Economics Practice at The Lewin Group. Since joining The Lewin Group, Mr. Fishman has developed a practice related to welfare reform, employment and training, child support enforcement and the broad range of human service programs with which he has worked throughout his career. He has directed numerous projects for the Office of the Assistant Secretary for Planning and Evaluation (ASPE) and the Administration for Children and Families (ACF) in DHHS, the Social Security Administration, the Department of Labor, and other agencies. He has also testified before House Subcommittees on the results of his studies.

    Prior to joining The Lewin Group, Mr. Fishman was the Director of the Office of Analysis and Evaluation in the Department of Agriculture’s Office of Food and Nutrition Service (FNS), and the Director of the Office of Income Security Policy in the ASPE. He has expertise in numerous areas of human services policy and has led project management initiatives in the areas of program research and evaluation, policy analysis, program development, and strategic planning. Mr. Fishman received his Masters in Public Administration from the University of Southern California, Washington Public Affairs Center in 1989 and a Masters in Organizational Psychology from Antioch College in 1977.

    Gay M. Gilbert (Presentation)
    Named Director of the Business Relations Group in March 2003, a special office formed by Assistant Secretary for the Employment and Training Administration, Emily Stover DeRocco, that is leading ETA efforts to more effectively engage business in the public workforce system. She has been with the U.S. Department of Labor since November 2000 and formerly served as Chief of the U.S. Employment Service and America’s Labor Market Information System (ALMIS).

    Prior to coming to USDOL, Gay worked with the Ohio Bureau of Employment Services for over ten years, the last seven of which she served as Deputy Administrator overseeing core workforce development programs. She led Ohio’s implementation of their one-stop systems as well as the initial implementation of the Workforce Investment Act. Prior to her tenure in workforce development Gay served as Assistant City Attorney for the City of Columbus, Ohio in the area of public employment law and eight years with the West Virginia Department of Human Services. Her education includes: Bachelor of Arts, Michigan State University; Master of Social Work, West Virginia University; and Juris Doctor, Ohio State University.

    Patsy Harris (Presentation)
    Executive Director of the Direct Care Alliance (DCA), a national coalition of long-term care consumers, direct-care workers, and concerned health care providers working for broad-based reforms, within both public policy and industry practice, to ensure a stable, valued, and well-trained direct-care workforce. As the organization's first executive director, she is working to grow the membership of the DCA and to attain the financial support the alliance will need to become its own 501(c)3 nonprofit organization separate from PHI. Patsy has over 12 years of experience in management, health care consulting, and programming and has participated in economic and workforce development initiatives in the Austin, Texas area. She graduated from Sam Houston State University with a BA in government and business and completed her MPA at Southwest Texas State University.

    Ruth E. Katz
    Deputy to the Deputy Assistant Secretary for the Office of Disability, Aging and Long-Term Care Policy, in the Office of the Assistant Secretary for Planning and Evaluation, U.S. Department of Health and Human Services. She oversees a range of policy and research activities related to disability and aging. With over 25 years of experience with disability and long-term care issues, these include: managed care and other health and long-term care delivery systems--financing, structure and quality; home and community-based services; nursing home and post-acute care financing and quality; Medicare, Medicaid and private insurance policy related to people with disabilities and chronic conditions; alternative residential systems; and health information technology as it relates to post acute and long-term care.

    Dirk Kempthorne, Governor of Idaho
    He was born in San Diego, California, and attended the University of Idaho, earning a bachelor's degree in political science in 1975. Kempthorne was elected mayor of Boise, Idaho, in 1984 and served for seven years. He was elected to the U.S. Senate in November 1992. His first bill, legislation to end unfunded federal mandates on state and local governments, became Senate Bill 1 in the 104th Congress. It was signed into law on March 22, 1995, at a Rose Garden ceremony. Kempthorne authored the new Safe Drinking Water Act in 1996, which provided clean, safe, and affordable drinking water without federal restrictions. He was a member of the Environment and Public Works Committee, which produced a highway bill to dramatically increase the amount of federal funds coming to the states for road, bridge, and infrastructure repair. He chaired the Drinking Water, Fisheries, and Wildlife Subcommittee; served on the Armed Services Committee, chairing the Military Personnel Subcommittee; and served on the Small Business Committee. The Idaho Jaycees selected him as Outstanding Young Idahoan in 1988, and he has earned the Distinguished Service Medal, the top civilian honor from the Idaho National Guard. Kempthorne is past president of the Council of State Governments, past chair of the Western Governors' Association, and a member of the Executive Committee of the Republican Governors Association. Governor Kempthorne is chairman of the National Governors Association.

    Lauren Harris-Kojetin (May 2004 Paper) (Presentation)
    Director of Research at the Institute for the Future of Aging Services. She directs and coordinates the Institute’s research agenda. Dr. Harris-Kojetin has 15 years experience in applied research with an emphasis on: health care quality, access, and education for older adults and program evaluation. She leads and contributes to projects to: improve the quality and stability of the long-term care workforce; improve the quality of services provided to elders; educate consumers about quality in health care and aging services; and, promote healthy behaviors in older adults through education, programming, and environmental design. Her methodological expertise includes case studies, surveys, key informant interviews, usability testing, statistical analysis, experimental and quasi-experimental design, and focus groups and interviews with elders and persons with disabilities. She has directed numerous federal research studies for the Agency for Healthcare Research and Quality, the Centers for Medicare and Medicaid Services, and the Assistant Secretary for Planning and Evaluation on topics such as health plan quality, survey design, health education and decision making for older adults, Medicare education, and using research to help develop a quality long-term care workforce. Dr. Harris-Kojetin has published frequently on measuring and communicating health care quality for older adults. She has a PhD and MA in Public Policy from Rutgers University.

    Debra J. Lipson (May 2004 Paper) (Presentation)
    She has over 20 years experience as a health policy analyst, program administrator and community organizer, at the local, state, national and international level. Currently, she is Deputy Director of the Better Jobs Better Care Program at the Institute for the Future of Aging Services, based at the American Association of Homes and Services for the Aging in Washington DC. Better Jobs Better Care is a $15 million research and demonstration program funded by the Robert Wood Johnson Foundation and The Atlantic Philanthropies, which tests and studies effective ways to strengthen the long-term care workforce. She directs the grant selection and management process, develops communications strategies and products, and oversees and provides technical assistance to grantees.

    Prior to her current position, Ms. Lipson worked at the World Health Organization in Geneva Switzerland, where she analyzed the implications for national health policies of international development programs and global and regional trade agreements. She has served as Associate Director of the Alpha Center, a health policy organization in Washington DC, where she specialized in policy studies related to Medicaid, state programs to cover the uninsured, and maternal and child health, and worked in several other Washington-based state health policy organizations. At the local level, she helped to create a long-term care case management program in San Francisco, and adolescent health promotion programs in Detroit. Ms. Lipson is widely published in health professional journals. She has a Masters in Health Services Administration from the University of Michigan, School of Public Health.

    Juan A. Manigault (Presentation)
    President and Chief Executive Officer of the Northern Indiana Workforce Investment Board, Inc. This business-led Board is the regional agency responsible for managing the demand and supply-side of the region’s labor market. He is a graduate of the University of Notre Dame with a B.A. in English and received his M.S.B.A. from Indiana University Northwest.

    Mr. Manigault’s career includes experience in the private, public and non-profit sectors. His areas of expertise include leadership development, strategic planning, technology utilization, collaboration and visioning. He is recognized as a leader in Indiana having served as a member of the Indiana Human Resource Investment Council, Indiana School-to-Work Advisory Council, Governor’s Commission on Workforce Preparation, Indiana Career Education Advisory Council, and the Governor’s Task Force on Economic Development. He is currently a member of the Board of Directors of Teachers Credit Union, the Country’s 54th largest Credit Union, Ray Bird Ministries, Business Development Corporation and the Indiana Adult Literacy Coalition.

    Larry Minnix
    President and CEO of the American Association of Homes and Services for the Aging (AAHSA), a position he has held since 2001. AAHSA represents several thousand not-for-profit aging services organizations. Dr. Minnix received his undergraduate and graduate degrees from Emory University. He has been in mental health and aging services fields for over 35 years. He was associated with the Wesley Woods Center of Emory University for 28 years, where he started as an administrative intern in 1972 and rose to the position of CEO, a position he held for 10 years until he joined AAHSA. Wesley Woods is a comprehensive aging services organization, with acute, outpatient, outreach, housing, and nursing home car within the academic context of Emory University. He is a frequent speaker on long term care, quality, ethics, and policy. He has served on numerous commissions and boards.

    Jean Moore (Presentation)
    Director of the New York Center for Health Workforce Studies at the School of Public Health at SUNY Albany. Ms. Moore has worked at the Center for four years and has served as principal project staff for health workforce studies that focus on the supply, demand, use, and education of health personnel, particularly the nursing workforce. She has also conducted studies of the availability of health care services in areas that may qualify for shortage designation.

    Prior to joining the Center, Ms. Moore spent more than fifteen years at the New York State Department of Health where she was responsible for overseeing more than $100 million dollars per year in health workforce education and training funds.

    Ms. Moore is currently completing a Masters of Public Health at the SUNY Albany School of Public Health. She holds two masters degrees from Russell Sage College, one in nursing education and one in psychiatric nursing as a clinical specialty. She received her bachelors in nursing from the SUNY College at Plattsburgh.

    Carol Raphael
    President and Chief Executive Officer of the Visiting Nurse Service (VNS) of New York, the country’s largest voluntary home health care organization with a budget of $867 million, and 10,400 employees. The organization provides a wide range of acute, rehabilitative and long-term care services to 25,400 patients daily. It operates a managed long-term care plan for dually eligibles and the Center for Home Care Policy and Research which studies the management, cost quality, and outcomes of home- and community-based services.

    Previously, Ms. Raphael held positions as Director of Operations Management at Mt. Sinai Medical Center and Executive Deputy Commissioner of the Human Resources Administration in charge of the Medicaid and Public Assistance programs in New York City. Ms. Raphael is a member of MedPAC, the commission that advises Congress on Medicare payments and policies. She serves on several Robert Wood Johnson Foundation advisory committees and New York State panels including the Medicaid Reform Task Force, and the New York State Hospital Review and Planning Council, for which she chairs the Fiscal Policy Committee. She is on the Boards of Lifetime Healthcare Companies, Future Health Corporation, The Greater New York Hospital Association, the Continuing Care Leadership Coalition, the American Foundation for the Blind, Pace University and a fellow of the New York Academy of Medicine. She was a member of the Pfizer Hispanic Advisory Board and the Kaiser Permanente Planning Group and an Issues Expert at the White House Conference on Aging. She was a recipient of the Harvard Kennedy School of Government Alumni Achievement Award and the YWCA’s Academy of Women Achievers awards. Ms. Raphael was a Visiting Fellow at the King’s Fund in the United Kingdom. She has authored papers and presentations on post-acute, long-term care and end-of-life care and co-edited the book “Home Based Care for A New Century.” She has an M.P.A. from Harvard University’s Kennedy School of Government and completed its Senior Executive Program.

    Vera K. Salter (Presentation)
    Director of the National Clearinghouse on the Direct Care Workforce at the Paraprofessional Healthcare Institute (PHI). The National Clearinghouse brings together policy- and practice-related resources from around the country and makes them available to providers, consumers, workers, researches, and policy-makers who are concerned with the growing labor crisis in long-term care. PHI is committed to improving the quality of jobs for paraprofessional health care workers through demonstration projects, policy analysis, education and advocacy.

    Prior to joining PHI, she was co-owner of a national planning and marketing firm that consulted with clients across the continuum of health and long-term care services.

    She has also served as Vice-President with a multi-institutional healthcare system for over ten years, and has held a number of health planning and research positions.

    Dr. Salter holds a Ph.D. in Sociology from the University of Pittsburgh, with a concentration in health services research. She has Master's degree in Social Administration from the University of Essex, and a Bachelor's degree in Economics from the University of Sussex, both in the United Kingdom. She has also served as a visiting Senior Research Associate at the Health Policy Institute at the University of Pittsburgh and has held an adjunct faculty position at Carnegie Mellon University's Heinz School.

    Lloyd Schipper (Presentation)
    He is Deputy Secretary of the South Dakota Department of Labor. A twenty-three year veteran of this department, he has served in several leadership roles throughout his career. Like most small-state administrators he wears numerous hats, but perhaps his most challenging task is to oversee the activities of South Dakota’s statewide system of sixteen “Career Centers.” These Centers are the primary delivery system for employment and training programs designed to meet the needs of job seekers and employers alike. South Dakota can be considered a rural state with a population of 755,000 people spread over an area of 77,000 square miles.

    John Schnelle (Presentation)
    Professor of Medicine and Director of the UCLA/Jewish Home/Borun Center for Gerontological Research. He has over 30 years of experience implementing interventions in nursing homes to improve urinary and fecal incontinence, weight loss, and mobility decline. This work is reflected in 175 publications. His efforts to translate these interventions into nursing home practice have led to the identification of system-wide barriers to change that are directly related to issues concerning the nursing home workforce.

    Robyn I. Stone (2003 Article) (October 2003 Paper) (May 2004 Paper) (Presentation)
    She is a noted researcher and internationally recognized authority on health care and aging policy. In June 1999, she joined the American Association of Homes and Services for the Aging to establish and oversee the Institute for the Future of Aging Services. She is the Institute’s executive director.

    Dr. Stone has held senior research and policy positions in both the U.S. government and the private sector. She was a political appointee in the Clinton Administration, serving in the U.S. Department of Health and Human Services as Deputy Assistant Secretary for Disability, Aging and Long-term Care Policy from 1993 through 1996 and as Assistant Secretary for Aging in 1997. In the 1980s and early 1990s, she was a senior researcher at the National Center for Health Services Research and at Project HOPE’s Center for Health Affairs. Dr. Stone has been on the staff of two important national task forces, the 1989 Bipartisan Commission on Comprehensive Health Care (the Pepper Commission) and the 1993 Clinton Administration Task Force on Health Care Reform.

    Dr. Stone is a distinguished speaker and has been published widely in the areas of long-term care policy and quality, chronic care for the disabled, workforce development and family caregiving. Her doctorate in public health is from the University of California, Berkeley.

    [Table of Contents]


    ACRONYMS FOR HHS-DOL "PATHWAY TO THE FUTURE" SYMPOSIUM

      ADL
      AJB
      ASP
      ASPE
      Activity of Daily Living (such as bathing, eating, dressing, toileting)
      America’s Job Bank
      Assistant Secretary for Policy, DOL
      Assistant Secretary for Planning and Evaluation, HHS
      BLS
      BRG
      Bureau of Labor Statistics, DOL
      Business Relations Group (part of DOL’s Employment and Training Administration)  
      CMS
      CNA
      Centers for Medicare and Medicaid Services, HHS
      Certified Nursing Assistant
      DCW
      DOL
      DON
      Direct Care Worker
      Department of Labor
      Director of Nursing
      ETA   Employment and Training Administration, DOL
      HCBS  
      HHA
      HHS
      HRSA
      Home and Community Based Service
      Home Health Aides
      Department of Health and Human Services
      Health Resources and Services Administration, HHS
      IADL
      IFAS
      IOM
      Instrumental Activity of Daily Living (such as money management, housework, meal prep)  
      Institute for the Future of Aging Services
      Institute of Medicine
      LPN
      LTC
      LVN
      Licensed Practical Nurse
      Long-Term Care
      Licensed Vocational Nurse
      ODEP   Office of Disability Employment Policy, DOL
      PAS
      PHI
      Personal Assistance Service
      Paraprofessional Healthcare Institute
      RN   Registered Nurse
      SNF   Skilled Nursing Facility
      TA
      TANF
      TO
      Technical Assistance
      Temporary Aide to Needy Families
      Turnover
      WIA
      WIB
      Workforce Investment Act of 1988
      Workforce Investment Board

    [Table of Contents]

    RELATED LINKS

    Other sections of this conference package include:

    Additional papers written for the Office of the Assistant Secretary for Planning and Evaluation in conjunction with this conference include:

    [Table of Contents]

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