When You Arrive for Your Appointment at the Passport Agency


Welcome to the New Orleans Passport Agency

The New Orleans Passport Agency only serves customers who are traveling, or submitting their passports for foreign visas, within 14 days. To apply at the Agency, you must schedule an appointment by calling toll-free at 1-877-487-2778, 24 hours/day. If you are not traveling, or needing to submit your passport for foreign visas within 14 days, you must apply at a Passport Application Acceptance Facility.

THERE IS NO CHARGE FOR AN APPOINTMENT AT A PASSPORT AGENCY. CUSTOMERS SHOULD NOT PAY ANYONE OR ANY BUSINESS MAKING SUCH A CHARGE.

Public Hours of Operation

By Appointment Only

8 a.m. to 12 noon

Monday through Friday (except Federal holidays)
Public Telephone Number

(Automated appointment line and general recorded information available 24 hours/7 days)

1-877-487-2778
Address

One Canal Place
365 Canal Street, Suite 1300
New Orleans, LA 70130-6508

Region Served Alabama, Arkansas, Georgia, Indiana, Iowa, Kentucky, Louisiana, Mississippi, Missouri, North Carolina, Ohio, Puerto Rico, Tennessee, Virgina(except Arlington, Alexandria, Fairfax, Loudon, Prince William, and Stafford counties), and Wisconsin
Directions

Car: The New Orleans Passport Agency is located in the heart of downtown New Orleans at One Canal Place, 365 Canal St., Suite 1300. One Canal Place is an office tower/ shopping center/ hotel complex, and is located between the historic U.S. Customhouse and the Aquarium of the Americas at the intersection of Canal and North Peters Streets.

Passport customers departing New Orleans International Airport and heading toward the downtown area on I-10 eastbound should follow signs on the Interstate marked "New Orleans Business District". With the Superdome visible in the distance, the traveler will approach a two-lane off-ramp marked "I-10 East Slidell". Take the off-ramp, and very shortly you will exit to your left at Exit 234B, "Poydras St. Superdome". Proceed down Poydras St. approximately 1 mile, and then take a left onto South Peters St. Continue down South Peters approximately 2 blocks to the intersection with Canal St. The One Canal Place office tower will be just ahead to your right at the corner of Canal and North Peters Streets.

Customers approaching the downtown area on I-10 westbound should exit to the right at Exit 235B, "Canal St. Superdome". Canal Street is approximately 1 block straight ahead from the downside of the off-ramp. Take a right onto Canal Street, and proceed approximately 1 mile. The One Canal Place office tower will then be visible to your left.

Customers travelling from the West Bank of the Mississippi River should take the Crescent City Connection (Mississippi River Bridge) and then exit at Camp Street. Turn right onto Andrew Higgins Drive and proceed approximately 4 blocks to South Peters St. Take a left onto South Peters and continue several blocks until you reach the Canal St. intersection. The One Canal Place office tower will be just ahead to your right at the corner of Canal and North Peters Streets.

Paid parking is available in the One Canal Place garage as well as in several lots nearby.

Train: From Union Passenger Terminal - taxis available (approximately 1 and a half miles).

Taxi: From New Orleans International Airport - taxis available (travel time from the airport is approximately 30 - 45 minutes).

  • You will need your Social Security Number.
  • Please arrive no more than 15 minutes prior to your appointment. Earlier arrivals will not be admitted.
  • >Late arrivals, 15 minutes after the scheduled appointment, will have to reschedule their appointments.
  • Upon entry to the building, you will go through security, including metal detectors.
  • Take the elevator to the 13th floor, Suite 1300.
  • Go to check-in/information. Your appointment will be verified.
  • You will be given a numbered ticket with the approximate, current waiting time at the bottom. (We do our best to keep the waiting time as short as possible.)
  • Please take a seat.  Note: To maximize customer comfort and comply with fire and safety regulations, Passport Agency public waiting areas are limited to applicants, required witnesses, and those accompanying minors, disabled applicants, or serving as interpreters.
  • When your number is called and/or appears on the television monitor, go to the number of the window indicated.

Travel Agent's Corner

  • Passport forms may be ordered in bulk from the:

    Government Printing Office
    P.O. Box 371954
    Pittsburgh, PA 15250-7954

  • Or telephone: (202) 512-1800, Monday through Friday from 7:30 a.m. to 5:00 p.m.
  • Or fax: (202) 512-2250

Application DS-11: Stock Number 044-000-02510-8, $8.50 for 50 forms
Renewal DS-82: Stock Number 044-000-02511-6, $10.00 for 50 forms

General Passport Information: How Do I...?

Foreign Entry Requirements/Visas

If you are traveling overseas and want to know what you must do to enter a foreign country, we have information on foreign entry requirements and visas. Foreign embassy telephone numbers and addresses are included.

Travel Warnings/Travel Safety Information

Travel Warnings are issued when the State Department recommends that Americans avoid a certain country. The State Department issues Travel Alerts to disseminate information quickly about terrorist threats and other relatively short-term conditions that pose significant risks or disruptions to Americans. The State Department also issues Country Specific Information for every country of the world with information on such matters as the health conditions, crime, unusual currency or entry requirements, any areas of instability, and the location of the nearest U.S. embassy or consulate in the subject country. Check for Travel Warnings or Travel Alerts for the locations that you plan to visit.

Links to Additional Resources

Go to the Passport Services Home Page